Sheehy Ford Lincoln- Richmond

Was looking for a used car, quickly, after my 244,000-mile Taurus finally gave up. Read the new Consumer Reports auto issue, then went first to Car Max, which had a few possibilities but nothing 244,000-mile Taurus finally gave up. Read the new Consumer Reports auto issue, then went first to Car Max, which had a few possibilities but nothing perfect. Went to Sheehy in Richmond and found a 6-cylinder 2006 Fusion SE (a car highly rated by CR) with 61,000 miles. The price was $1,000 less than Car Max wanted for a 2008 4-cylinder with the same mileage -- and Sheehy was willing to negotiate more off it. Ended up getting it for $10,500 or $11,344 when all the extra stuff was added in. Salesman Mike Carson was great to work with. The dealership had the Carfax showing the car not only had no issues but that all the maintenance had been performed. There was one minor glitch: The car originally came with just one key. I complained and it took a few days, but Mike and Sheehy got me a second key for free. More

Craig Miller assisted me in purchasing my Ford Fusion. He was very knowledgable about the car and detailed in explaining our options. He provided excellent customer service and made me feel welcomed and comf was very knowledgable about the car and detailed in explaining our options. He provided excellent customer service and made me feel welcomed and comfortable at the dealership. My overall experience was great, and I would recommend his services to others. Sincerely, Dorian Evans More

Matthew Southworth was very friendly and knowledgable. New his product well. He listened to exactly what options I wanted on the car and took me straight to the Ford Escape. He went out of his way to fi New his product well. He listened to exactly what options I wanted on the car and took me straight to the Ford Escape. He went out of his way to find me one with the options I wanted. Thourougly explained all the features of the car. I rate him A+. More

Josh Shepard made my used vehicle buying experience so smooth and painless. I was still reeling from the accident that required my purchase and Josh was exceptionally considerate and kind -- searching ca smooth and painless. I was still reeling from the accident that required my purchase and Josh was exceptionally considerate and kind -- searching carefully for a new car that would fit my specifications. He went out of his way to treat me like family and I just knew that whatever vehicle he found and whatever price he offered would be the best. He singlehandedly overturned my previous opinion of dealerships. Sheehy, you're lucky to have him! More

I had a great experience at Sheehy Ford. Craig was very friendly, knowledgable and understanding of his customers needs. He wasnt pushy and that was a huge push in order for me to make the right decision. friendly, knowledgable and understanding of his customers needs. He wasnt pushy and that was a huge push in order for me to make the right decision. The only issue we had was that information that was discussed with Mr. Miller who was very understanding, when told to the business office didnt turn out that way. The frustration level hightened once we noticed that there was something wrong with the car and that same office was very quick to dismiss the issue but, still took a look at it once he noticed that the deal would not be complete unless this was checked. My monthly payment was $100 higher than what was asked. More

I started my search for a new vehicle online. I went to Sheehy's website and began looking at the used vehicles available. After looking online, I wanted to test drive the ford focus and ford fusion to co Sheehy's website and began looking at the used vehicles available. After looking online, I wanted to test drive the ford focus and ford fusion to compare the two. Josh Shepard explained every feature of the two cars that I test drove and helped me to compare the features of each car so I could make an informed decision. He was also very conscious of getting me the best deal possible. He told me about all the rebates available on the new 2011 ford focus and helped me to see what I would be getting for the price of the used 2010 ford fusion SEL. Unfortunately, I didn't feel either car was exactly what I was looking for and Josh continued to stay patient and said he could check other Sheehy locations for me. I explained to him that I wanted the 2010 ford focus but it had too many features for me and was a little too expensive. The same day he called me and said he had found a used 2010 ford focus SE at the ashland location. I was extrememly excited. The next day I test drove and bought my focus. I was truely impressed with how patient Josh was through the whole process. He answered all of my questions, got me a great deal on my focus, and never tried to pressure me into buying a car that was not suitable for me. Thank you. More

My experience with SHEEHY FORD is of a story book visit from beginning to end. Mike's customer service was impeccable as well as that of the entire staff. As we walked the grounds with him, looking for a v from beginning to end. Mike's customer service was impeccable as well as that of the entire staff. As we walked the grounds with him, looking for a vehicle we liked, everything was beautiful. Mike was very attentive and extremely knowledgeable and honest and he cared not only about the sale, but about follow-up. He was energetic and did not seem to get frustrated at the many negotiations we requested that lasted over four days. And, most important, my wife is very happy...ha ha ha. A great experience with pricing, value, features, and the final deal gave us lots of options with no pressure, just good information. To add something else, we were confirmed Toyota customers, but we switched happily to Ford based on the company performance, great value vehicles, and Sheehy as a dealer. If you are reading this web site for reviews on this dealership, I recommend to search no further. Buy here! Rich and Les Williams More

Well I signed my papers for my gently used vehicle and I gave them copies of my income and they call me almost 3weeks later telling me that I need to bring the vehicle back because my income wasn't enough f gave them copies of my income and they call me almost 3weeks later telling me that I need to bring the vehicle back because my income wasn't enough for the financial institution. Well before then I had contacted them about a letter that I had recieved from C & F and I was reassured that my contract was already signed and that my deal was complete. Now this mess. I'm put in a position where I would be behind in my payments for my trade-in with late fees and all, I have paid an extra fee for my insurance, and property taxes are about to hit. I am very disappointed in the steps that were taken in my situation. Then on top of that they are trying to act like I did something wrong on my application as far as my income. Not hardly when I provided them with a copy of my check stub which showed in black and white what I made. I put other incomes on my application and wasn't asked for proof but I do have that. This is very inappropriate for them to do this especially when before you get to the point of getting a loan they are suppose to make sure that everything is proper. More

Craig was very friendly and knowledgeable. He was not pushy or overzealous about making a deal although, I am sure that he wanted to. He really appeared to care that I was happy and comfortable with the pushy or overzealous about making a deal although, I am sure that he wanted to. He really appeared to care that I was happy and comfortable with the car buying experience. He listened to my car needs and tried (continues to try) to find the right car for me. I would recommend him to anyone. He was More

Was verry pleased with the sales people and the dealeship Was verry pleased with the sales people and the dealeship they had the price and the car i really liked and Craig Miller made my visit really enjoy Was verry pleased with the sales people and the dealeship they had the price and the car i really liked and Craig Miller made my visit really enjoyable and answered all my questions would tell anyone about the dealership and Jordon Fooks and Ciaig L. Miller are two nice people More