Sheehy Ford Lincoln- Richmond
Richmond, VA
Filter Reviews by Keyword
By Type
Showing 1,548 reviews
We would recommend Sheehy because of the satisfaction we have with our new Taurus. Especially because of being so fortunate to work with Peter Karys. He was attentive to our needs, extremely helpful in an have with our new Taurus. Especially because of being so fortunate to work with Peter Karys. He was attentive to our needs, extremely helpful in answering questions, and pleasantly handled the entire process. We felt the service he provided was exceptional. We hope the dealership is blessed enough to keep Peter - at least until we return in three years to purchase another car. We will be honored to recommend Peter to anyone contemplating the purchase of a car. Honestly, we can't say enough good things to describe the pleasure we had in working with Peter to get our new Taurus. We also found it easy to work with Jordan and Seaneen (sp?). More
The entire experience was very pleasurable. Josh Shepard was excellent during the process. I also wanted to mention the Business Manager I worked with, but her name slips me at this time. I would definetly was excellent during the process. I also wanted to mention the Business Manager I worked with, but her name slips me at this time. I would definetly recommend the dealership to everyone. Thanks, Ron Hatcher More
This is our 4 th new car from Sheehy Ford and YES we will be back. The sales and service trams really do work hard to make everything just right for us. The whole buying experience just keeps getting easie be back. The sales and service trams really do work hard to make everything just right for us. The whole buying experience just keeps getting easier and better. Thanks Sheehy and Ford you really are doing a good job. More
When we stopped by Sheehy, we had a vehicle in mind, as well as a price. Nathan helped us find the perfect vehicle. He then set to work with us on the price. We left the same day with the vehicle and fe well as a price. Nathan helped us find the perfect vehicle. He then set to work with us on the price. We left the same day with the vehicle and felt we were treated fairly on the price. He was both courteous and professional. This is the second vehicle we have purchased from him this year and look forward to working with him again in the future. We will also be sharing his name and number with anyone we know looking for a vehicle. More
You guys were great! Thank you!!!! If it hadn't been for Ryan..I wouldn't have made the purchase. Your customer skills are excellent, kuddos!! Ryan..I wouldn't have made the purchase. Your customer skills are excellent, kuddos!! More
This is my second new car purchase from Sheehy Ford in Richmond, VA and the experience was great. Here's why: 1. The "name your markdown" program was fantastic. I was able to offer an amount above the Richmond, VA and the experience was great. Here's why: 1. The "name your markdown" program was fantastic. I was able to offer an amount above the invoice price for the car that I was willing to pay. This is how I like doing business. Wish it was this way all the time. 2. There was no back and forth between the sales person and the manager. One trip and the deal was done. 3. Sales person let me lead the way through the deal, from picking the car to signing the deal. He was helpful, not pushy. 4. No high pressure tactics on the "extras" like, surface treatments, extended warranties, etc. Dealer reps explained what was offered, and if I said, no thanks, then discussion was over. 5. Entire visit from picking car to signing deal only took about 4 hours. That included a test drive. Longest wait was for them to wash car and get it ready for us to drive off the lot. More
I had an incredible experience buying my first car, in my name only. Josh was amazing. He gave me the courage to do the online finance app and called me as soon as I was approved. The experience was so easy name only. Josh was amazing. He gave me the courage to do the online finance app and called me as soon as I was approved. The experience was so easy and he made it very painless for me. There was a slight hiccup in the delivery of the car, but Josh made sure that it was delivered to me the day we agreed upon and made sure it was cleaned up and ready to go. He went outside with me at night to show me all of the features and make sure that I understood how to drive the car and that I was comfortable with the car. He even set up my blue tooth application for me. It helped that I knew what kind of car I wanted, but he was honest about the car and the safety of the vehicle. I do not feel like I was taken advantage of at all. He did a wonderful job and I would and will recommend anyone to him and to your dealership to purchase a vehicle. Roger was also amazing. He got me approved for a loan that is within my budget and he was able to get my interest rate decreased as he promised he would do. He made the process very painless, as he was prepared with all of the documents for me to sign as soon as I walked in the store. Paula Davidson More
I went to Sheehy Ford because I saw a new 2012 Ford Escape online that I liked. When I arrived I was met by Mr. William Goin and he proceeded in trying to locate the vehicle that I observed online. W Escape online that I liked. When I arrived I was met by Mr. William Goin and he proceeded in trying to locate the vehicle that I observed online. We found the vehicle by the stock number but it was a different color. He immediately went to find the vehicle that I wanted, not trying to talk me into another color and he was able to locate the exact vehicle that I wanted. He answered all the questions I had and provided additional information on the vehicle. After receiving the vehicle, he followed up with emails and a phone call to ensure that everything was satisfactory with the vehicle I had purchased. I had never recived this type of service in the past when buying a vehicle and I would reccommend this dealership and sales rep to anyone that I know who is interested in buying a new Ford. More
Chris came out to meet us as soon as we pulled up and began asking us questions to see what we were looking for. He was very helpful and made us feel at ease to shop. Letting us ask questions went a lo began asking us questions to see what we were looking for. He was very helpful and made us feel at ease to shop. Letting us ask questions went a long way and if he didn't know the answer immediately, he got the answer. He was very knowledgeable about the car and by letting us drive it and telling us the special features gave us the confidence we needed to make a decision. Chris was not at all overbearing and was friendly and easy to talk to. He told us about all the options on the car, warranties and had the other ladies talk to us and set us up with the warranties. We hope to stay in touch with Chris for future opportunities for car buying as we tend to drive our cars for a long time, but are reaching that point of replacement soon. We look forward to a long term relationship with your service department for our normal maitenance, etc. as well. Overall, our experience with your dealership has been great. More