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Sheehy Ford Lincoln- Richmond

Richmond, VA

4.4
1,548 Reviews

10601 Midlothian Turnpike

Richmond, VA

23235

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Showing 1,548 reviews

July 03, 2012

Matt Love did an oustanding job listening to our needs and understanding what we wanted to accomplish. He was honest aand trusting which put my wife and I at ease! He made the buying process a wonderful More

by jjohns40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 03, 2012 -

Sheehy Ford Lincoln- Richmond responded

Hello and thank you for your incredibly kind words. Car shopping can become hectic and we wholeheartedly appreciate Matt's ability to give both you and your wife peace of mind, in which we believe should be present in every car shopping experience. Enjoy your new car and be sure to follow u son Facebook and Twitter for monthly specials! Sincerely, Sheehy Ford Lincoln Mercury - Richmond

July 03, 2012

I have emailed the corporate office twice to complain about the non existent Costco pre owned program that they say are a part of. NO ONE FROM CORPORATE has even called me. It appears that it all about t More

by zuman
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jordan Fooks
July 02, 2012

I gave Sheehy Ford all 5's because their services were wonderful. They gave me a great deal and a wonderful car for a 2012 Ford Fusion. I love my new car. I have to say that Terrence was absolutely nothin More

by hodgesb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terrence Waller
Jul 02, 2012 -

Sheehy Ford Lincoln- Richmond responded

Congratulations to you on your brand new 2012 Ford Fusion! We know car shopping can be stressful and we try very hard to eliminate that stress 100%. You should always feel comfortable when making a car purchase and we truly value Terrence for providing that comfort and respect you deserve. Thank you again and we look forward to the opportunity to service you in the future. Follow us on Facebook and Twitter for exclusive deals! Sincerely, Sheehy Ford Lincoln Mercury - Richmond

July 01, 2012

Excellent buying experience, purchased two new 2012 Ford Escapes, traded in two vehicles. Found the exact vehicles we needed. Provided the best pricing in Virginia that's why I chose them after working with More

by Deal Hunter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 02, 2012 -

Sheehy Ford Lincoln- Richmond responded

Congratulations on not only one car, but two brand new cars! That is very exciting news and we're thrilled that it was our very own Matt Love who was able to give you the ultimate car shopping experience. Enjoy your brand new 2012 Ford Escapes and be sure to follow us on Facebook and Twitter to catch the latest service specials! Sincerely, Sheehy Ford Lincoln Mercury - Richmond

June 27, 2012

I was looking for the very rare 2013 Mustang Boss 302 Laguna Seca in school bus yellow as a gift to my husband. Not only are these cars difficult to find, but if you manage to find a dealership that has More

by NikkiPeattie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Fooks, Nathan Bonds
Jun 28, 2012 -

Sheehy Ford Lincoln- Richmond responded

Hi Nikki, Congratulations on your 2013 Mustang Boss 302 Laguna Seca, that's fantastic and we are very excited that we were able to make this experience as smooth and hassle free as possible. That is how every car buying experience should be and we appreciate Matt, Jordan and Nathan being able to provide that for you. Enjoy your new car and be sure to like us on Facebook and follow us on Twitter to catch our latest offers! Sincerely, Sheehy Ford Lincoln Mercury - Richmond

June 25, 2012

Aaron was very helpful and listened very well. Helped me get what I was looking for and even got it transferred from up north. I apreciate his work and efforts and will be back there very soon for a trade More

by philbujtas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Parsons
Jun 25, 2012 -

Sheehy Ford Lincoln- Richmond responded

Phil, Thank you for this great review! Aaron is a great asset to the team and we are thrilled to hear that he took care of you and that you enjoyed your experience! We look forward to seeing you in the future. Be sure to like us on Facebook and follow us on Twitter for monthly specials. Best Regards, Sheehy Ford Lincoln Mercury - Richmond

June 24, 2012

My experince was superior. Rex and Roger provided efficient and exceptional service and I've found the vehicle itself provides a superior experience and performance. I did not intend to purchase this More

by fishhook98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rex Dix, Rex Dix
Jun 25, 2012 -

Sheehy Ford Lincoln- Richmond responded

Congratulations on your new purchase! We are very happy to hear that Rex and Roger provided you with such excellent service. We strive to keep our customers happy and are sincerely excited that we could assist you in your decision making process. For exclusive deals, make sure to follow us on Facebook and Twitter. Best Regards, Sheehy Ford Lincoln Mercury - Richmond

June 23, 2012

My experience with "flipping" my car went as expected. Aaron was knowledgeable but not overbearing and i walked away having acconmplished my goals. Nathan did not put the hard sell on me for e More

by beachy34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Bonds, Aaron Parsons
Jun 25, 2012 -

Sheehy Ford Lincoln- Richmond responded

Thank you for your kind words. We are pleased to hear that Nathan and Aaron were successful in meeting your expectations. By helping you accomplish your goals, we have accomplished one of ours as well and that is providing customer satisfaction! We value our customers and want to continue to serve you as best we can. Like us on Facebook and follow us on Twitter to catch our latest offers! Sincerely, Sheehy Ford Lincoln Mercury - Richmond

June 21, 2012

Great customer service, questions were answered immeediately, not pushy, great product knowledge, no price haggling. Nathan, Pete, and Aaron are complete professionals. A very positive experience!! More

by White Flex
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Karys, Nathan Bonds, Aaron Parsons
June 18, 2012

The experience at Sheehy was great. Eric was pleasant, knowlegable, and worked with us to come up with the best price. I would definitely recommend Sheehy in the future. More

by cguy001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Anderson
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