Sheehy Ford Lincoln- Richmond
Richmond, VA
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Matt Love did an oustanding job listening to our needs and understanding what we wanted to accomplish. He was honest aand trusting which put my wife and I at ease! He made the buying process a wonderful and understanding what we wanted to accomplish. He was honest aand trusting which put my wife and I at ease! He made the buying process a wonderful experince and I will be passing on his name to others. More
I have emailed the corporate office twice to complain about the non existent Costco pre owned program that they say are a part of. NO ONE FROM CORPORATE has even called me. It appears that it all about t about the non existent Costco pre owned program that they say are a part of. NO ONE FROM CORPORATE has even called me. It appears that it all about the sale and customer complaints don't matter. When I went to the ashland dealership they said they would lower the price of the vehicle ,when I asked about pre owned price from the springfield dealership they said that there cars are aggressively priced so no discount is available. So buyer beware Costco pre owned program at sheehy ford is non existent. More
I gave Sheehy Ford all 5's because their services were wonderful. They gave me a great deal and a wonderful car for a 2012 Ford Fusion. I love my new car. I have to say that Terrence was absolutely nothin wonderful. They gave me a great deal and a wonderful car for a 2012 Ford Fusion. I love my new car. I have to say that Terrence was absolutely nothing but wonderful to me. He treated me with respect and were very friendly. I will continue to support Sheehy Ford and I recommend them to everyone. More
Excellent buying experience, purchased two new 2012 Ford Escapes, traded in two vehicles. Found the exact vehicles we needed. Provided the best pricing in Virginia that's why I chose them after working with Escapes, traded in two vehicles. Found the exact vehicles we needed. Provided the best pricing in Virginia that's why I chose them after working with five other dealers. Check with other dealers first, then you will know they have the best pricing. More
I was looking for the very rare 2013 Mustang Boss 302 Laguna Seca in school bus yellow as a gift to my husband. Not only are these cars difficult to find, but if you manage to find a dealership that has Laguna Seca in school bus yellow as a gift to my husband. Not only are these cars difficult to find, but if you manage to find a dealership that has one, odds are they won't let it go for less than $10,000 ABOVE sticker price if at all. After dealing with 6 other Ford Dealerships trying to locate one, I called Matt Love at Sheehy Ford who happened to have one in their inventory. Not only was Matt willing to sell it to me, but he and Jordan Fooks worked with me to get the MOST incredible price on it EVER! There was no way I could afford $10k above sticker, but Matt negotiated a price that was well within my budget. I cannot express enough how professional, courteous, and just all around fabulous it was working with Matt!! He made sure I could reach him 24/7 and all of my emails were responded to in lightning speed. Matt went FAR above and beyond my expectations by not only getting me an incredible deal, but he also set up transportation from the airport for my husband to get to the dealship! I live in Michigan so it was a much more complicated transaction. Nathan Bonds made sure all the documents were in order and double checked to insure a smooth transaction between the 2 states. It was so fast that my husband was able to sign a few documents and got the keys to his new car in time to drive the nearly 10 hours home at a reasonable time! All dealers say that if you have problems to contact them, but Sheehy honestly means it. I realized very quickly that the Trackey software was an additional cost I wasn't expecting and was very disappointed. I planned to write to Ford about it, but Matt stepped up and got the software for me! I wish there were more than 5 stars for this dealership as they definitely deserve a higher rating. I wish I lived closer as I would ONLY do business with them if I could. My husband is the happiest man in the world in his Laguna Seca and I owe it all to Matt Love! Perfect name as he does make you 'feel the love' LOL! More
Aaron was very helpful and listened very well. Helped me get what I was looking for and even got it transferred from up north. I apreciate his work and efforts and will be back there very soon for a trade get what I was looking for and even got it transferred from up north. I apreciate his work and efforts and will be back there very soon for a trade in. Thank you! More
My experince was superior. Rex and Roger provided efficient and exceptional service and I've found the vehicle itself provides a superior experience and performance. I did not intend to purchase this efficient and exceptional service and I've found the vehicle itself provides a superior experience and performance. I did not intend to purchase this vehicle when I arrived at Sheehy on the 16th. But Rex was courteous and efficent as I went through the decision making process. There was no pressure salesmanship at all. Working with Roger to complete the transaction provided the perfect finishing touch. More
My experience with "flipping" my car went as expected. Aaron was knowledgeable but not overbearing and i walked away having acconmplished my goals. Nathan did not put the hard sell on me for e expected. Aaron was knowledgeable but not overbearing and i walked away having acconmplished my goals. Nathan did not put the hard sell on me for extras and i appreciated that. In the end, i got what i wanted and i think Sheehy did as well. All in all, a pleaseant experience. More
Great customer service, questions were answered immeediately, not pushy, great product knowledge, no price haggling. Nathan, Pete, and Aaron are complete professionals. A very positive experience!! immeediately, not pushy, great product knowledge, no price haggling. Nathan, Pete, and Aaron are complete professionals. A very positive experience!!! More
The experience at Sheehy was great. Eric was pleasant, knowlegable, and worked with us to come up with the best price. I would definitely recommend Sheehy in the future. knowlegable, and worked with us to come up with the best price. I would definitely recommend Sheehy in the future. More