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Sheehy Ford Lincoln- Richmond

Richmond, VA

4.4
1,548 Reviews

10601 Midlothian Turnpike

Richmond, VA

23235

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Showing 1,548 reviews

August 06, 2012

I was extremely pleased with the courteous service I received by all at Sheehy Ford - including the fiancial staff. Mr. Waller was great at explaining the new in car systems (SYNC)and how to use all it More

by Paula Kimmich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terence Waller and Corey Record
Aug 07, 2012 -

Sheehy Ford Lincoln- Richmond responded

Hi Paul and thank you for the great review! We believe every car buying experience should be a pleasant one and we are very happy to hear that our team was able to deliver. Enjoy your new car and we look forward to the opportunity to service you again! Make sure to like us on Facebook and follow us on Twitter to get all the latest specials. Sincerely, Sheehy Ford Lincoln Mercury - Richmond

August 04, 2012

Sheehy has an excellent reputation in the greater Richmond area. Friends have bought cars at Sheehy and were more than pleased with the overall experience. We bought our 2005 silver Sable at Sheehy More

by walter7198
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Bonds, Aaron Parsons
Aug 06, 2012 -

Sheehy Ford Lincoln- Richmond responded

Hi Walter and thank you for this wonderful review! We never want to short our customers on exceptional service and we are thrilled that you were provided with the kind of service you deserve! We appreciate your loyalty and we thank very much. Enjoy your new car and we look forward to the opportunity to work with you again in the future! Sincerely, Sheehy Ford Lincoln Mercury - Richmond

August 03, 2012

This happens to be my second time coming to Sheehy, and This happens to be my second time coming to Sheehy, and each time seems to get better.I would like to say my experience with Matt Miller was wond More

by geminichild27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MATT MILLER
Aug 03, 2012 -

Sheehy Ford Lincoln- Richmond responded

Thank you for the positive feedback! We work hard to get our customers in the car they want and we make every effort to make sure that they are 100% satisfied with the end result. We're glad to hear that this was accomplished with you and we truly value our team for that. Enjoy your new car and hopefully we see you again soon! Sincerely, Sheehy Ford Lincoln Mercury - Richmond

August 03, 2012

We found my car online and went to Sheehy at 8:00 at night to look at it. We were greeted by Aaron Parsons and the experience went from 0 to 100 immediately. Not only did I get my Fusion but when I ask More

by 1116carole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Parsons
Aug 03, 2012 -

Sheehy Ford Lincoln- Richmond responded

Thank you so much for these kind words! It is truly our customers that keep us motivated and we couldn't be more proud of our staff. We strive to keep our customers happy and we wouldn't want it any other way. Enjoy your Fusion! We thank you again and we look forward to working with you in the future! Sincerely, Sheehy Ford Lincoln Mercury - Richmond

August 02, 2012

The sales team was excellent. They were friendly, courteous, and professional. They went above and beyond all other dealerships I have visited. Not only did their wonderful service assist with this p More

by Jamgil0837
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Parsons, Nathan, Aaron Parsons
Aug 02, 2012 -

Sheehy Ford Lincoln- Richmond responded

Hello and thank you for your kind words! We strive for customer satisfaction and we are very pleased that we were able to achieve this with you. We're very proud of our staff and we believe our customers deserve nothing short of exceptional service. We thank you again and look forward to seeing you in the future! Sincerely, Sheehy Ford Lincoln Mercury - Richmond

August 02, 2012

My husband and I decided to splurge and purchase a Mustang convertable. We had rented a 2012 coupe in lava red metallic and loved the color. I searched on the internet and found a 2012 convertable in More

by Reginald1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Bonds, Aaron Parsons
Aug 02, 2012 -

Sheehy Ford Lincoln- Richmond responded

Thank you and congratulations on the new Mustang convertible! We are very happy that you were pleased with your purchase and the service and we are thrilled that we were able to accommodate you both! Splurge on and enjoy your new ride and we'll hopefully see you again soon! Sincerely, Jordan Fooks - General Sales Manager

August 02, 2012

Josh did an excellent job helping me find the right truck. He was patient and extremely professional.Jordan went the extra mile to put the deal together. I drove two hours to get to the Sheehy dealersh More

by clint m
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
vickie massie, Jordan Fooks
Aug 03, 2012 -

Sheehy Ford Lincoln- Richmond responded

Hey there Clint! Congrats on the new F-150! We're very happy to hear that Josh and Jordan went above and beyond for you and we're thrilled that we could make your 2 hour commute worth the trip! We appreciate that kind of customer loyalty and we thank you! Enjoy your new ride and be sure to like us on Facebook and follow us on Twitter to get all the good deals! Sincerely, Sheehy Ford Lincoln Mercury - Richmond

August 01, 2012

Both Matt Miller and Randall Plummer were very professional and friendly. From the time I visited the lot, I was very impressed with the mannerism from them both. I didn't have to wait long and More

by Charllie202
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Miller and Randall Plummer
Aug 02, 2012 -

Sheehy Ford Lincoln- Richmond responded

Hey Charllie thanks for the positive feedback! Congrats on your new car and we're very excited to hear that you had a pleasant experience. Take care and we hope to see you again in the future! Sincerely, Jordan Fooks - General Sales Manager

July 30, 2012

This is a bad place to buy a vehicle. here is what happened to me. This man Corey - a sales manager, would not work with me whatsoever and stated that they were just like CarMax, and would not explain More

by wrm4006
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Corey - used car sales manager
July 28, 2012

Josh Shepard was fantastic. I worked with dealerships in DC [(Koons in Falls Church and Baltimore etc), Ted Britt, Oursman, DARCARS), Richmond (Richmond Ford), Staunton, and Hampton Roads (Hall, Bowditch, B More

by jdkey39
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 30, 2012 -

Sheehy Ford Lincoln- Richmond responded

Wow we appreciate your kind words! We are thrilled that we were able to satisfy you above the rest! Josh Shepard is a great asset and we appreciate him for the tremendous job he does. Who knows, maybe he'll be running the place the next time we see you! Thank you again and we look forward to the potential of working with you in the future! Sincerely, Sheehy Ford Lincoln Mercury - Richmond

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