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Sheehy Ford Lincoln- Richmond

Richmond, VA

4.4
1,548 Reviews

10601 Midlothian Turnpike

Richmond, VA

23235

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Showing 1,548 reviews

October 09, 2012

Working with Aaron was a great experience. He was very knowledgable about the truck I wanted. Even took the time to go off location to view a trade in. Would definately reccomend him to a friend and alr More

by rmurd84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Parsons
Oct 09, 2012 -

Sheehy Ford Lincoln- Richmond responded

Hey there and thank you for the nice review! We're glad to hear that Aaron was so attentive and there to answer all of your questions. Thank you for spreading the good word and hopefully we get to see you again soon! Be sure to like us on Facebook and follow us on Twitter to catch the latest service specials. Sincerely, Sheehy Ford Lincoln Mercury - Richmond

October 07, 2012

Great experience !!!! I've been looking for months for a truck. I found the truck I've been looking for on the internet and emailed Sheehy. They next day I received a email from Josh Shepard letting me know More

by skullofdiablo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 08, 2012 -

Sheehy Ford Lincoln- Richmond responded

Hi and thank you for this awesome feedback! We are very happy to hear that you finally got the truck you had been looking for! We know it's not always easy finding the perfect vehicle and we're thrilled that our team was able to bring your search to an end and get you into your new truck! Enjoy yourself and be sure to like us on Facebook and follow us on Twitter to get great specials! Sincerely, Sheehy Ford Lincoln Mercury - Richmond

October 02, 2012

I Had a wonderful experince purchasing an F150 at sheehy ford. Steve Draga is the best car salesman I've ever dealt with. In and out of the dealership in less than 3 hours, with a fair deal that I didn't re More

by maurice2012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
farlando m coppedge
Oct 03, 2012 -

Sheehy Ford Lincoln- Richmond responded

Hey Maurice and thanks for the positive feedback! We're very happy that you enjoyed your experience with us and that we were able to satisfy your car needs in a timely manner. No one wants to regret their decision to buy a car and we're very happy that we could give you that peace of mind. Thank you again and be sure to like us on Facebook and follow us on Twitter to catch great service specials! Sincerely, Sheehy Ford Lincoln Mercury - Richmond

October 01, 2012

Jonathan was great from the moment he answered the phone. He was eager to help me find the exact vehicle I wanted and when I came in for the test drive, he had the exact vehicle we had discussed, except for More

by LoriSeman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Thompson and Phill
Oct 01, 2012 -

Sheehy Ford Lincoln- Richmond responded

Hi Lori and thanks for this great review! We couldn't be happier that you had such a pleasant time here at our dealership. We understand the car buying experience can be a lengthy process but we're very happy that everything all worked out in the end and that our team was able to get you the car you wanted! Enjoy your new Escape and hopefully we get to see you again! Sincerely, Sheehy Ford Lincoln Mercury - Richmond

September 28, 2012

We were very pleased with our Sheehy buying experience. Rex Dix provided one of the most comprehensive and helpful vehicle overviews I have ever received. The negotiation went smoothly with clear pricing More

by robebe1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rex Dix
Oct 01, 2012 -

Sheehy Ford Lincoln- Richmond responded

Hello and thank you for your kind words. We're very thrilled to hear that you enjoyed your experience here at our dealership. Rex is a great team player and we're very happy that he was there to take care of you. We appreciate your loyalty and your service and we thank you again. Enjoy your new car and be sure to like us on Facebook and follow us on Twitter to catch all the latest service specials! Sincerely, Sheehy Ford Lincoln Mercury - Richmond

September 25, 2012

The Sheehy Richmond was experience was OUTSTANDING! We visited three other dealerships (Purvis, Waldorf Ford, and Battlefield) and didn't receive nearly as much assistance and presonal attention that Sh More

by jtpalmer99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Bonds
Sep 25, 2012 -

Sheehy Ford Lincoln- Richmond responded

Hello and thanks for this wonderful review! We are so happy that our team was there to assist you, and in doing so,, outservicing our competitors! Congratulations on your new purchase and be sure to like us on Facebook and follow us on Twitter to catch great specials! Sincerely, Sheehy Ford Lincoln Mercury - Richmond

September 20, 2012

didnt give what my trade was worth. i had bought from them berfor. then wanted me to pay to have it undercoated. they wanted all this done after you brought the car . More

by ibebigt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
internet guy
Oct 16, 2012 -

Sheehy Ford Lincoln- Richmond responded

We appreciate your feedback and are deeply sorry to hear of your frustration with our dealership. We truly value you as a customer and would like the opportunity to discuss this matter with you further. Here at Sheehy Ford Richmond, our goal is complete customer satisfaction. We strive to clearly communicate with our customers and provide them with the service we know they deserve. It is very disappointing when this is not achieved. Please contact us at your earliest convenience as we would like the opportunity to work this out and regain your trust. You may reach us at 877-388-5674 or feel free to email me directly. We look forward to bringing this to resolution. Sincerely, Jordan Fooks – General Sales Manager jordanfooks@sheehy.com

September 17, 2012

This was by far the best price after looking for months for this particular color for my daughter. They meet me at the airport sign papers and we where back home within a couple of hours. Only 20 minites s More

by rbatton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Shepard
Sep 17, 2012 -

Sheehy Ford Lincoln- Richmond responded

Thank you for this fantastic feedback! We couldn't be happier that everything worked out for you! Months spent looking for a particular car at the right price is a long time and we're glad that we were there to end your search. We hope your daughter enjoys her new car and thank you again! Sincerely, Sheehy Ford Lincoln Mercury - Richmond

September 17, 2012

My daughter and myself looked at two Ford dealerships, also Hyundai. After meeting Matt and getting very common sense answers wiht no uncomfortable questions.We felt very clear about dealing wiht Shehy Fo More

by jhugh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Love
Sep 17, 2012 -

Sheehy Ford Lincoln- Richmond responded

Hello and thank you for the kind words and congratulations to your daughter on her first purchase! We're very excited that our team was so helpful and able to offer that peace of mind. We thank you again and be sure to like us on Facebook and follow us on Twitter for great service specials! Sincerely, Sheehy Ford Lincoln Mercury - Richmond

September 16, 2012

For the first time in years My wife and I decided to buy an American made car. I really wanted to buy a ford product due to the fact that they stood on their own and did not take government bail out money. More

by Edmcnamara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Parsons
Sep 17, 2012 -

Sheehy Ford Lincoln- Richmond responded

Hey Ed and thank you for this wonderful review! We're thrilled to hear that our dealership has met your expectations and we thank Aaron for being so attentive to your needs. Congratulations on your new purchase and we hope you and your wife enjoy yourselves! Thank you again and be sure to like us on Facebook and follow us on Twitter to get great service specials! Sincerely, Sheehy Ford Lincoln Mercury - Richmond

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