Back

Sheehy Ford Lincoln- Richmond

Richmond, VA

4.4
1,548 Reviews

10601 Midlothian Turnpike

Richmond, VA

23235

Directions

By Type

Showing 1,548 reviews

November 26, 2012

My sales person was Jimmy Lance. He was great. He helped me out of a horrible situation. I plan to tell everyone that I know that is looking for a car to come to Sheehy Ford on Midlothian! More

by janie.cosby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Fooks
Nov 26, 2012 -

Sheehy Ford Lincoln- Richmond responded

Hello Janie and thank you for this great review! No one likes to be in a sticky situation and we're so happy that we could help you come out of that! We appreciate your recommendations and we thank you again! Be sure to like us on Facebook and follow us on Twitter for great deals! Sincerely, Sheehy Ford Lincoln Mercury - Richmond

November 25, 2012

Great overall experience, finance department was fast and thorough. The buying time for start to finish could be faster. Price was below Kelly Blue Book. More

by rountreec
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Lance
Nov 26, 2012 -

Sheehy Ford Lincoln- Richmond responded

Thank you for the positive feedback! We're glad your overall experience was an enjoyable one. We like to be thorough in all aspects and just want to make sure that you're getting the car you want at the right price. Thanks again and congratulations on your new car! Like us on Facebook and follow us on Twitter for exclusive deals! Sincerely, Sheehy Ford Lincoln Mercury - Richmond

November 24, 2012

We were very pleased with the entire process when we purchased our new 2012 Lincoln MKZ Hybrid. William Goin is respectful and easy to work with. His organizational skills in completing the sale were re More

by Robert Gregory
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Goin
Nov 26, 2012 -

Sheehy Ford Lincoln- Richmond responded

Hi Robert and thank you for such kind words. We're thrilled that you were so pleased with your experience. William does a great job and we appreciate all he does for us. Thank you again and enjoy your new MKZ Hybrid! Be sure to like us on Facebook and follow us on Twitter to catch great service specials! Sincerely, Sheehy Ford Lincoln Mercury - Richmond

November 17, 2012

I had to return to Sheehy the day after purchasing the vehicle to pick up the 2nd ignition key plus have a flat tire fixed. Additionally, the stated certified mileage on this vehicle at the time of purcha More

by kevinthompson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Karys
Nov 19, 2012 -

Sheehy Ford Lincoln- Richmond responded

Hi Kevin and thank you for the feedback. We appreciate your loyalty and we're very happy to hear that you will keep coming back to us. We appreciate you as a customer and we look forward to serving you again in the future. Sincerely, Sheehy Ford Lincoln Mercury - Richmond

November 13, 2012

Matt, Nathan, and John made what is normally a painful experience (i.e. buying a car!) a pleasant one. They were very professional and worked with us to meet our needs. I have worked with many dealers o More

by DAVIDBMILLER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Bonds
Nov 14, 2012 -

Sheehy Ford Lincoln- Richmond responded

Hi David and thanks for the great feedback! We couldn't be happier to hear that our team was there to give you a great experience here at our dealership. We're very proud of them and all that they do and we appreciate your loyalty and your service. Thank you again and be sure to like us on Facebook and follow us on Twitter to get great specials. Sincerely, Sheehy Ford Lincoln Mercury - Richmond

November 13, 2012

Rex and Sheehy were awesome. They were friendly and knowledgeable. We felt the whole time that we were being updated and we mattered. Everything was explained to us. You guys did an amazing job with t More

by kimbles026
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rex Dix
Nov 13, 2012 -

Sheehy Ford Lincoln- Richmond responded

Hi there and thank you for this nice review! We're glad that we were here for you during your first car buying experience. We know there's a lot to think about when making that purchase and we're very proud that our team was there to provide the knowledge and customer service we know you deserve. Thank you again and congratulations! Be sure to like us on Facebook and follow us on Twitter to catch good deals. Sincerely, Sheehy Ford Lincoln Mercury - Richmond

November 12, 2012

We weren't sure how well we would be treated when we were considering a used car at a Ford dealership. We thought we would encounter a salesperson who was going to be extra pushy and squeeze as much money ou More

by gavilanrj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 13, 2012 -

Sheehy Ford Lincoln- Richmond responded

Hello and thank you for such kind words! We are thrilled that you had such a pleasant experience here at our dealership. We know buying a car is a big decision and we're very happy that our team was there to give you peace of mind. Congratulations on your new car and we thank you again. Be sure to like us on Facebook and follow us on Twitter to catch great specials! Sincerely, Sheehy Ford Lincoln Mercury - Richmond

November 11, 2012

We came in to the dealership and immediately was approached by Rex Dix with a friendly smile and polite welcome. He offered his services and we started on our journey for a car. He listened and care More

by kolbegriffin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rex Dix
Nov 12, 2012 -

Sheehy Ford Lincoln- Richmond responded

We are happy to know you enjoyed working with Rex. He is an excellent member of our staff and exemplifies everything our dealership stands for. We believe in achieving 100 percent customer satisfaction and we are happy to know we could achieve this goal with you. Thank you for sharing your experience with us. We look forward to helping you again in the future. Sincerely, Sheehy Ford Lincoln Mercury - Richmond

November 09, 2012

Terence made the car buying experience quick and easy. The dealership was clean and nice with a good selection of cars to look at. The finance manager made the whole paperwork issue as easy as he could. More

by John Driver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 12, 2012 -

Sheehy Ford Lincoln- Richmond responded

Thank you for this positive review. We take great pride in our work and we are happy to know you have noticed and appreciate our efforts. Terrance will be happy to hear about your review. We thank you for sharing your experience and we are honored to have you as a customer. Sincerely, Sheehy Ford Lincoln Mercury - Richmond

November 06, 2012

I also worked with Steve's trainee ( It was his last day of training ) They were both Outstanding to work with. Would highly suggest them to anyone and everyone ! Terry Phillips More

by JUDI PHILLIPS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 07, 2012 -

Sheehy Ford Lincoln- Richmond responded

Hello Terry and thank you for this great feedback! We're thrilled to hear that you enjoyed your experience here at our dealership. We truly appreciate your recommendations and we look forward to the opportunity to serve you again. Be sure to like us on Facebook and follow us on Twitter for service specials! Sincerely, Sheehy Ford Lincoln Mercury - Richmond

...
138
...