Sheehy Ford Lincoln- Richmond

Very great service, Rex took his time to help me search for a vehicle I was comforable in, I love the extra options that have came along with my loan package. Thanks to all for great serivce for a vehicle I was comforable in, I love the extra options that have came along with my loan package. Thanks to all for great serivce More

Josh was amazing. He was able to work with me and keep me informed on the nearly four months it took Ford to get my car to me. I signed for a vehicle that was set to be delivered on October 16. That vehicle informed on the nearly four months it took Ford to get my car to me. I signed for a vehicle that was set to be delivered on October 16. That vehicle has yet to arrive. Thankfully, Josh has the foresight to order a new vehicle in January for me that arrived just last week! Josh is very personable and he did his very best to investigate the delay and keep me informed even when nothing had changed. Had it not been for the excellent customer service that Josh provided, I would have look at another leading hybrid model. More

Our experiance at Sheehy Ford was great. Rex was very helpful getting a deal done for my wife and I. Our paper was done in very timly manner and our new car was full of gas and ready to go. We would high helpful getting a deal done for my wife and I. Our paper was done in very timly manner and our new car was full of gas and ready to go. We would highly reccomend Sheehy Ford to any of our friends or family members looking to purchace a new or used vehicle. More

My experience with Sheehy Ford and Sales Member Matt Miller was awesome! He greeted me with open arms and showed me what Sheehy had to offer me within my price range. His knowledge of the products was Miller was awesome! He greeted me with open arms and showed me what Sheehy had to offer me within my price range. His knowledge of the products was outstanding. It all in all was painless. I had heard horror stories about car dealerships and the hassle with trying to get 'the right price' but with your outstanding staff and professionalism, you made it an enjoyable experience. I would recommend anyone who's looking for a new/used vehicle to visit Sheehy! I've already made a couple recommendations to my friends and family! Thanks again to Sheehy and especially Matt Miller and Nate Bonds for their support in this process. More

Josh worked very hard to earn my business and to find me a car that I'd be happy with. Sheehy has a large inventory so you're likely to find the car you want at the best price you can get. a car that I'd be happy with. Sheehy has a large inventory so you're likely to find the car you want at the best price you can get. More

He was very helpful in everyway and putting up with all my likes and dislikes. all i wanted was a test drive and ended up buying, that should say something my likes and dislikes. all i wanted was a test drive and ended up buying, that should say something More

My husband and I ended up being in the market for a car after one of our children totalled our vehicle. We were very undecided about new vs. used and came in several times to test drive a new Ford Focus, after one of our children totalled our vehicle. We were very undecided about new vs. used and came in several times to test drive a new Ford Focus, a new Fiesta and a used 2012 Focus Hatchback. We don't like the car buying process at all. We were feeling rather stressed about a tight timeline since we only had one vehicle. Matt Miller sent me several quotes on some options before we ever came in. When we did come to take a look, he was very patient with all of our questions and the numerous test drives that we took. Rex Dix spent one of the evenings with us driving all of the vehicles again to try to help make our decision. Although we would have liked to buy a brand new vehicle, buying a used 2012 Focus Hatchback was the right choice for us. It was practically new and had a certified pre-owned warranty availalbe with it. It allowed us to purchase a car that would be suitable for our college and high school kids to drive without feeling like we invested more than we really wanted to at the time. Rex and Matt were very patient and helpful throughout the entire process. When it came time to make our final decision, they were willing to negotiate and we were able to close on something that we really like. The financial part of the process was handled very well by John Howard and he worked out a good finance package and extended warranty choice for us. More

Overall great experience - William quickly understood that I had done my homework on things and had a narrow window of time to get to a deal that worked for me. He answered my questions and found the veh that I had done my homework on things and had a narrow window of time to get to a deal that worked for me. He answered my questions and found the vehicle I wanted and worked with me on pricing to get me to my bottom line. Only disappointment is the the new VIP plan is scaling back and does not include car washes. I was very pleased to have that before from Sheehy and always left from the dealership knowing that my car was serviced well and on top of that was clean - now only hopefully get the good service. William though is great - definitely work with him if you are in the new car buying market! More

What a delightful experience! Josh Shepard answered my email question about a new Ford Fusion on a Sunday night and in addition called me to see if I had any other questions. I met with him the following email question about a new Ford Fusion on a Sunday night and in addition called me to see if I had any other questions. I met with him the following day and was so pleased to work with such a friendly, articulate, and knowledeable sales person. He helped me find the perfect car. He delivered the car to my home and spent time explaining all about my new Fusion. He was very, very patient. I would recommend Sheehy Ford and especially Josh Shepard unconditionally. As a retired teacher, I would give him unequivocally an A+. More

We were very pleased with our buying experience. We told William what we expected and he delivered on every point. We have bought many vehicles in our lifetime and this was one of the best buying experienc William what we expected and he delivered on every point. We have bought many vehicles in our lifetime and this was one of the best buying experiences that we have ever had. Thank you so much for the new 2013 Explorer! Rick Sickinger More