Sheehy Ford Lincoln- Richmond
Richmond, VA
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I was were impressed with the service I received when I purchased my new truck on Saturday March 23, 2013. The price I received over the internet was fair and I did not get any hasselling over the price up purchased my new truck on Saturday March 23, 2013. The price I received over the internet was fair and I did not get any hasselling over the price upon arrival. I would Highly Recommend Sheehy Ford. More
I had a wonderful experience everyone was so friendly. Jimmy Lance made me confortable. I would refer this dealership to other customers After my last visit with another dealer. Jimmy Lance made me confortable. I would refer this dealership to other customers After my last visit with another dealer. More
Josh was wonderful! He helped made the process go very smoothly and was always kind. Even after I bought the car I could still contact him with any questions I had and he was always pleasant. smoothly and was always kind. Even after I bought the car I could still contact him with any questions I had and he was always pleasant. More
William goin is the best salesman I have ever dealt with. Answered all my questions and was very concerned about my needs. I would recommend him to any one Answered all my questions and was very concerned about my needs. I would recommend him to any one More
This was my first purchase of a Ford, and after visiting multiple dealerships (Honda and Ford), I contacted Matt Love by email. He is a straightforward and professional salesperson, and he answered all of multiple dealerships (Honda and Ford), I contacted Matt Love by email. He is a straightforward and professional salesperson, and he answered all of my questions. He knows a lot about how to negotiate the new technology for the Fusion line, and I am very, very impressed with the quality of cars Ford is now making. I would recommend Matt to anyone, and he is the kind of guy you can call after the purchase, and he will still help you with a smile and impressive knowledge. More
sheehy ripped me off and LIED to me and the service dept. doesnt do the repairs that are recomended by ford they just want your money and dont back up their products i wont trust them again it cost me a doesnt do the repairs that are recomended by ford they just want your money and dont back up their products i wont trust them again it cost me about 20.000 !!!!!!!!! dont make the same mistake !!!!! buy somewhere ELSE!!!! More
Rex and Matt were very knowledgable and eager to help. They did not keep us waiting like many dealerships do. It was a pleasure doing business with them and with Sheehy Ford. The next car we buy will li They did not keep us waiting like many dealerships do. It was a pleasure doing business with them and with Sheehy Ford. The next car we buy will likely be through them again. More
My experience with Sheehy Ford was excellent. I spent a considerable amount of time researching the vehicle I wanted and made numerous request of Rex Dix regarding to model availability, options, pricing e considerable amount of time researching the vehicle I wanted and made numerous request of Rex Dix regarding to model availability, options, pricing ect. Rex was able to answer all of my questions in a timely and professional manner. On one occasion, I was short on time and asked Rex to have 3 different models ready for test drives and have my trade in evaluated. When I showed up, all three were lined up ready to go and my vehicle was evaluated while we conducted the test drives. Something that would have easily taken 2 hours at another dealership only took 30 min. When it came time to find the vehicle I wanted, we were able to reach an agreement on what I felt was a very fair price for the exact vehicle I wanted. Thank you Rex and Sheehy Ford for making my car buying experience not only satisfying, but successful as well! More
We reviewed your web site looking for SUV's in the < $30,000 range, sending a request for information on a 2011 Pathfinder. Matt Miller responded right away by email, with his contact information alo < $30,000 range, sending a request for information on a 2011 Pathfinder. Matt Miller responded right away by email, with his contact information along with the information we requested. He sent a follow up email asking if we'd like to test drive the Pathfinder and set up an appt. with him to do so. We responded that we would with the data/time. Matt made sure that the vehicle was on site at the specified time by having it driven in from another Sheehy location in Maryland. We were surprised that by this and very pleased. He then let us take a test drive. We loved it and proceeded through the sales process, which he made so easy--he was very easy going, pleasant and in no way pushy or aggressive, which we appreciate. We will recommend Matt and Sheehy to anyone looking for a car to buy. Thanks for the excellent customer service Matt! More
Dealer was available on Sunday, and provided quick response to inquiries up to the point that the car was delivered. Specific car was not in-stock in the area, Rex searched/ found a match within minu response to inquiries up to the point that the car was delivered. Specific car was not in-stock in the area, Rex searched/ found a match within minutes. Delivered product/ financing as agreed (late Sunday afternoon). Recommended additional options that would increase probability of continued owner satisfaction at an excellent price. Went through all the car options/ user preferences at handover and offered future assistance if needed. The experience was better than expected. More