Sheehy Ford Lincoln- Richmond

Rex was polite and courteous prior to my coming in to the dealership, not pushy and very informative. Rex set up an appointment that was convenient for my schedule and was ready when I arrived. He listened dealership, not pushy and very informative. Rex set up an appointment that was convenient for my schedule and was ready when I arrived. He listened to what I wanted in a new vehicle and provided many options in the models I was considering. When I made my decision he went right to work to see that I was able to drive away in my new car that day. From the time I arrived and the test drives and the paperwork I was back on the road quickly. A special thank you to all the support staff, everyone was so very kind and patient, making sure I understood all my options. This is the third purchase that I have made at Sheehy and God willing will not be the last! Sincerely, Kate Bracken More

Rex Dix was very informative through the entire process and had exceptional customer service skills. Rex went over every detail of the car and researched the Sheehy Auto store to provide me with everythin and had exceptional customer service skills. Rex went over every detail of the car and researched the Sheehy Auto store to provide me with everything I requested (color/style) for my new car. He made me feel comfortable and accomplished the job. Thank you Rex for making this shopping experience for my new Ford Edge a great one. More

After visiting this dealership and a few others, I only returned to this dealership because of the personable, friendly, enthusiastic and sincere attitude from Jimmy Lance. He was great! returned to this dealership because of the personable, friendly, enthusiastic and sincere attitude from Jimmy Lance. He was great! More

William Goin and staff were very easy to work with, they where not forceful with the sale and allowed my wife to take our time. We live our Ford Fusion Hybrid and we know we made the right choice be cause W where not forceful with the sale and allowed my wife to take our time. We live our Ford Fusion Hybrid and we know we made the right choice be cause William allowed for us to take our time and make the right decisions. Best service I could imagine. More

When I stopped by to just look at F-150s, Steve Draga came to the parking lot to see if he could be of assistance. Because it had been awhile since I last looked at a new vehicle, I had some questions c came to the parking lot to see if he could be of assistance. Because it had been awhile since I last looked at a new vehicle, I had some questions concerning the new technologies--all of which did not exist when I bought my Ranger FX4 in Dec 2001. Steve never pressured me to buy. He was patient and answered all of my questions, even anticipating a couple of them. He took a little time to get to know me as well, meaning he didn't rush me as I debated if I wanted to really do this or not. Ultimately I did buy a new F-150 FX4. Part of the reason I did buy was because of Steve. I also was impressed with the rest of the staff. They answered my questions as well and talked while we worked. The maintenance department also was a factor. They had worked on my Ranger and kept at it until we fixed the problem. More

Rex did all that was expected by us in finding this new car. We are please with the car and also pleased with the dealership. We look forward to a long term relationship with him and Sheehy. Thanks Jam car. We are please with the car and also pleased with the dealership. We look forward to a long term relationship with him and Sheehy. Thanks James Hildebrand More

Went in to purchase a new 2013 Fusion. Sales Assocoate Jimmy Lance was outstanding. Finance team was also great. Received quality treatment. There was no pressure and everyone at Sheehy Ford Richmond a Jimmy Lance was outstanding. Finance team was also great. Received quality treatment. There was no pressure and everyone at Sheehy Ford Richmond answered all my questions. This is the second Ford I purchased at Sheehy Ford Richmond. They are always there to assist me in any way they can. I would definately recommend them to anyone looking for a new vehicle. I am really pleased with my new Fusion. More

Sheehy and sales associate Steve Draga made the process of buying a new car a positive experience. Since our last new vehicle was purchased 14 years ago, we were excited to see and test new vehicles but a of buying a new car a positive experience. Since our last new vehicle was purchased 14 years ago, we were excited to see and test new vehicles but apprehensive about going through the buying process. We came away from this experience feeling good about the product purchased (Ford Focus SE) and the whole sales protocol. Steve's helpful and no pressure sales approach along with the financial person's (John) clear and detailed help and information made this a win/win deal. We'd be happy to recommend this dealership and sales person. Can't wait to start drivin'! More

I've recently bought a new F-150 FX4 with the assistance of Mr. Goin. The staff was very helpful. Due to this, I'll recommend Mr. Goin to my friends. The next time I buy a new vehicle it will be assistance of Mr. Goin. The staff was very helpful. Due to this, I'll recommend Mr. Goin to my friends. The next time I buy a new vehicle it will be a pleasure to have Mr. Goin assist me. More

I'm a 67 year old youngster and have bought a few cars in my time. Pete Karys is the best sales man by far I've ever had the pleasure to deal with. He was knowledgeable about the car we chose, an Exp cars in my time. Pete Karys is the best sales man by far I've ever had the pleasure to deal with. He was knowledgeable about the car we chose, an Explorer, patient with my wife as she tried to get just the right color combination, gently suggested options and alternatives, and, in general, made us feel special as consumers. He was also attentive with my 2yo grandson which gave him points with my wife. Personally, I was reticent about this whole car buying thing because it takes forever and the salesmen always bring out a bag of tricks that leave me irritated and exhausted. Pete did none of that stuff and made us feel that he genuinely appreciated us as customers. It's been a bout a month and I'm still getting the hang of MY FORD TOUCH system or whatever and plan to take Pete up on his offer to go back over it with us soon. He made this an overall outstanding experience. More