Sheehy Ford Lincoln- Richmond
Richmond, VA
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I'm a 67 year old youngster and have bought a few cars in my time. Pete Karys is the best sales man by far I've ever had the pleasure to deal with. He was knowledgeable about the car we chose, an Exp cars in my time. Pete Karys is the best sales man by far I've ever had the pleasure to deal with. He was knowledgeable about the car we chose, an Explorer, patient with my wife as she tried to get just the right color combination, gently suggested options and alternatives, and, in general, made us feel special as consumers. He was also attentive with my 2yo grandson which gave him points with my wife. Personally, I was reticent about this whole car buying thing because it takes forever and the salesmen always bring out a bag of tricks that leave me irritated and exhausted. Pete did none of that stuff and made us feel that he genuinely appreciated us as customers. It's been a bout a month and I'm still getting the hang of MY FORD TOUCH system or whatever and plan to take Pete up on his offer to go back over it with us soon. He made this an overall outstanding experience. More
Purchasing from Sheehy and Corey was Great. Corey was great to deal with, always answered questions for me, called me back, took time to look up things with me anytime. Still now Corey is following up wi great to deal with, always answered questions for me, called me back, took time to look up things with me anytime. Still now Corey is following up with me to make sure everything is good. I will definitely go to Corey again and recommend him for anybody looking to purchase a new or used car. Corey is how I rated the customer service and friendliness - also recommend the dealership because of him. I rate the overall experience as bad because of dealings with John Howard at Sheehy. I was insulted, talked down to constantly, and he does not listen to you when dealing with him. I was ready to walk out while dealing with him. My regret of the whole experience is not walking out and dropping the deal because of him. More
This dealership is the most outstanding dealership I have ever experienced when buying my new lincoln mkz. Everyone I met was very courteous, polite and friendly. They all made me feel at home. I am recom ever experienced when buying my new lincoln mkz. Everyone I met was very courteous, polite and friendly. They all made me feel at home. I am recommending this dealership to all my acquaintances . Thank you for everything. Special thanks to Steve draga. More
This is the third car we have purchased from Aaron and each experience has been excellent. He remembered us from the past purchases and treated us with respect and understanding of the price point we nee each experience has been excellent. He remembered us from the past purchases and treated us with respect and understanding of the price point we needed to be at. Needless to say my husband left with the new 2014 Mustang he wanted and I have a happy man at home. I am still loving the Fusion we purchased for me previously from Aaron. I have recommended him to my family & friends and will come back when I am ready for my mustang! More
I was disappointed when they gave me the price for my traded in. It was not what you say you are going to do. 120% of bluebook and I had to spin time trying to get what I could for my trade in and stil traded in. It was not what you say you are going to do. 120% of bluebook and I had to spin time trying to get what I could for my trade in and still not satisfied. Also was ask about VI P and I adviced that I would not use it living over a hour away.and the same with the truck I brought from you back in Nov. 2012. but when I got home and with over all the paper work I seen you added anyway $885 to my loan to pay for vip. I do not like this at all. Thank you for the experience.l More
Of all my previous vehicle purchases. I have to say this was the best experience I have ever had. Andre Felder was very pleasant to work with. He help us find a vehicle that had everything my wife wanted a was the best experience I have ever had. Andre Felder was very pleasant to work with. He help us find a vehicle that had everything my wife wanted and that fit within our budget. My wife loves her new Edge. I will be returning very soon for a new F150. More
Rex is so impressive with his down to earth friendliness and recalling working with me last June when my wife and I returned last week to test drive the Lincoln MKX. He made us feel comfortable and at the and recalling working with me last June when my wife and I returned last week to test drive the Lincoln MKX. He made us feel comfortable and at the time so important as though we were his only customer. We were also impressed by his knowledge of the vehicle and explaining any questions we had about the operation of the Lincoln. We appreciate Rex handling getting us the Lincoln to keep overnight to make sure we liked the car. I know you find Rex invaluable to your organization as we find him invaluable in being our sales representative. More
We recently purchased a 2013 Ford Focus Hatchback Titanium from Sheehy and we are very pleased with our experience. We are returning customers, we purchased a 2011 Ford Fusion from Sheehy a few years Titanium from Sheehy and we are very pleased with our experience. We are returning customers, we purchased a 2011 Ford Fusion from Sheehy a few years back, and we are very pleased with our purchases. We purchased both vehicles from William Goin, and he is by far the best salesman we have ever purchased a vehicle from. William and all of the Sheehy employees are very friendly and a pleasure to do business with. We love our Ford vehicles, and we love having Sheehy as our Ford dealer! More
I already had a Sheehy vehicle. First time was a bad experience. This time was great. I know I'm a picky customer when it comes to vehicles. The sales team including the general managers and finance was experience. This time was great. I know I'm a picky customer when it comes to vehicles. The sales team including the general managers and finance was great to work with. I came in thinking the vehicle I bought had a problem and they took care of me right on the spot. Sheehy of Richmond came a long way with my feelings of the dealership since my first purchase. More