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Sheehy Ford Lincoln- Richmond

Richmond, VA

4.4
1,548 Reviews

10601 Midlothian Turnpike

Richmond, VA

23235

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Showing 1,548 reviews

June 03, 2013

I'm a 67 year old youngster and have bought a few cars in my time. Pete Karys is the best sales man by far I've ever had the pleasure to deal with. He was knowledgeable about the car we chose, an Exp More

by bhvnson3603
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Karys
Jun 03, 2013 -

Sheehy Ford Lincoln- Richmond responded

Thank you for leaving us this great review. It makes us very happy to hear that Pete was able to make your car-buying experience painless, fair, and quick. We hope you love your new vehicle; we're sure it will serve you well into the future. Find us on Facebook and Twitter if you would like to stay current on special offers and updates, too. We'll see you back in again soon! Sincerely, Sheehy Ford Lincoln - Richmond

May 30, 2013

Purchasing from Sheehy and Corey was Great. Corey was great to deal with, always answered questions for me, called me back, took time to look up things with me anytime. Still now Corey is following up wi More

by summit225
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
May 30, 2013 -

Sheehy Ford Lincoln- Richmond responded

We appreciate you leaving us this response. We are sorry to hear that you were not impressed with all of the service that you received. I assure you it is never our intention for any of our customers to feel talked down to or otherwise disrespected. We are glad, however, that Corey was able to provide you with everything you need. Please come back and visit us if you need anything else with your new purchase and we would be happy to help and show you what we at Sheehy are all about: great customer service. We hope to see you back in again. Sincerely, Sheehy Ford Richmond

May 28, 2013

This dealership is the most outstanding dealership I have ever experienced when buying my new lincoln mkz. Everyone I met was very courteous, polite and friendly. They all made me feel at home. I am recom More

by Haroldhsteel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 28, 2013 -

Sheehy Ford Lincoln- Richmond responded

Thank you for this great review, Harold! We are very happy to hear that we were able to find the perfect Lincoln for you. We hope it lasts you for a very long time to come. If you need anything else, please do not hesitate to let us know or come visit us again at the dealership. Find us on Facebook and Twitter for additional content as well. We hope to see you again soon! Sincerely, Sheehy Ford Lincoln - Richmond

May 28, 2013

It was a great experince, i got the car I wanted with the price I wanted amd all the great features. I would buy again. More

by lucy2012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 28, 2013 -

Sheehy Ford Lincoln- Richmond responded

Thank you for your kind words, Lucy. We are glad that you got everything you needed with your new vehicle. If you need anything else please come pay us another visit. Follow us on Facebook and Twitter and we'll see you back in for your next visit. Sincerely, Sheehy Ford Lincoln - Richmond

May 23, 2013

This is the third car we have purchased from Aaron and each experience has been excellent. He remembered us from the past purchases and treated us with respect and understanding of the price point we nee More

by 1116carole
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Parsons
May 23, 2013 -

Sheehy Ford Lincoln- Richmond responded

Thank you for leaving us this wonderful review! We are so happy that you had such an excellent experience with us. Congratulations on your new Mustang, we are sure that your husband is going to continue to love it. If you have any other questions or need anything else please do not hesitate to get a hold of us or pay us a visit at the dealership. You can also find us on Facebook and Twitter for additional content and updates. We will see you back in for your next visit! Sincerely, Sheehy Ford Lincoln - Richmond

May 20, 2013

I was disappointed when they gave me the price for my traded in. It was not what you say you are going to do. 120% of bluebook and I had to spin time trying to get what I could for my trade in and stil More

by jjdalton61
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Karys, Aaron Parsons
May 20, 2013 -

Sheehy Ford Lincoln- Richmond responded

We are sorry to hear your experience fell a bit short of your expectations. I assure you we never intend for any of our customers to leave our dealership upset or feeling as though they have been misled. If you would like to stop back into the dealership we would be happy to see what we can do about your purchase. We look forward to speaking with you soon. Sincerely, Sheehy Ford Lincoln Mercury - Richmond

May 20, 2013

Of all my previous vehicle purchases. I have to say this was the best experience I have ever had. Andre Felder was very pleasant to work with. He help us find a vehicle that had everything my wife wanted a More

by indio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre Felder
May 20, 2013 -

Sheehy Ford Lincoln- Richmond responded

Thank you for leaving us this great review! We are very happy to have provided you with such a great car-buying experience. We hope your brand new Edge lasts you both for a long time to come. If you have any other questions feel free to let us know or come visit us at the dealership again. You can also find us on Facebook and Twitter for additional content in the meantime. We'll see you back in for the F150 soon hopefully! Sincerely, Sheehy Ford Lincoln Mercury - Richmond

May 02, 2013

Rex is so impressive with his down to earth friendliness and recalling working with me last June when my wife and I returned last week to test drive the Lincoln MKX. He made us feel comfortable and at the More

by wwbernard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rex Dix
May 03, 2013 -

Sheehy Ford Lincoln- Richmond responded

Thank you for leaving us this review! We are glad you found the service so praise-worthy. Rex truly does work hard for the satisfaction of our customers, so it comes as no surprise that he was able to answer any questions you may have had and find the perfect car for you. Congratulations on your new Lincoln, by the way. Please do not hesitate to stop back in if you need anything else regarding your new purchase or have any further questions. In the meantime, find us on Facebook and Twitter for additional content and updates. We hope to see you back in again soon! Sincerely, Sheehy Ford of Richmond

April 26, 2013

We recently purchased a 2013 Ford Focus Hatchback Titanium from Sheehy and we are very pleased with our experience. We are returning customers, we purchased a 2011 Ford Fusion from Sheehy a few years More

by nukeengineer92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Goin
Apr 26, 2013 -

Sheehy Ford Lincoln- Richmond responded

Congratulations on your new Focus! It truly is a great car, we're sure it will last you for a very long time to come. We are happy to hear that we were able to make your car shopping experience easy and enjoyable. Please come back and visit us if you need anything else with your new car in the future. In the meantime, find us on Facebook and Twitter for additional content and we'll see you back in next time! Sincerely, Sheehy Ford of Richmond

April 21, 2013

I already had a Sheehy vehicle. First time was a bad experience. This time was great. I know I'm a picky customer when it comes to vehicles. The sales team including the general managers and finance was More

by mustangmlc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Karys
Apr 22, 2013 -

Sheehy Ford Lincoln- Richmond responded

Thank you for leaving us this review! We are glad your second visit with us was able to meet all of your standards and needs. Let us know if there is anything more you need for your car and we would be happy to help. Follow us on Facebook and Twitter for additional content and we'll see you again soon! Sincerely, Sheehy Ford of Richmond

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