Sheehy Ford Lincoln- Richmond
Richmond, VA
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I want to thank the staff at Sheehey Ford for their great customer service, friendly staff, knowledgeable service department and there professional sales staff especially Andre Felder. When I had a minor hic customer service, friendly staff, knowledgeable service department and there professional sales staff especially Andre Felder. When I had a minor hiccup with my vehicle Mr. Felder was there to explain everything in great detail insuring me that everything would be taken care of in a timely manner by giving me updates about my vehicle referring me to the right people that could explain the vehicles problem in greater detail so I would like to personally thank Mr. Felder for a job well done. More
Chris Anderson and Rex Dix were wonderful. I went in looking for help getting into a Mustang. I really thought they would not be able to help me but I was wrong! My husband was so impressed with my deal looking for help getting into a Mustang. I really thought they would not be able to help me but I was wrong! My husband was so impressed with my deal that he also traded in his vehicle. Both of these gentlemen and Mr Cooley stayed late to get us home in our vehicles. We never felt like we were under any pressure. I felt as if everyone was working together as a team to get it done and help us get the best deal possible. More
I recently bought a Ford Focus from Sheehy. I worked with Josh Shepard, and he and the rest of the staff were friendly and attentive. Josh went the extra mile to come up with a deal that truly worked for me. Josh Shepard, and he and the rest of the staff were friendly and attentive. Josh went the extra mile to come up with a deal that truly worked for me. I feel like he really listened to my concerns, and I never once felt pushed or persuaded in any way. Throughout the process, he was helpful and kind. He was happy to answer every question I had, and was very knowledgable and detailed in the answers he gave. I am really happy with my new car, and would definitely recommend Sheehy to anyone in the market. More
Sean was absolutely wonderful. He kept my needs a priority and was very mindful of my budget and my concerns. Super friendly dude. The rest of the team was extremely courteous as well. Definitely wou priority and was very mindful of my budget and my concerns. Super friendly dude. The rest of the team was extremely courteous as well. Definitely would go back. More
My recent experience with Sheehy Ford of Richmond was excellent in all areas. From the time that I arrived on the lot, I was greeted in a friendly manner by every employee that I crossed paths with. Seei excellent in all areas. From the time that I arrived on the lot, I was greeted in a friendly manner by every employee that I crossed paths with. Seeing as I'm in sales myself, I appreciate great customer service and I understand how tough of a career it can be. Quality sales people are hard to come by but I feel that the Richmond location has some of the best and brightest out there. It's very comforting to be able to shop without being forced into a decision yet still have that knowledgeable sales person available to answer all of my questions. My buying process involved visiting dealerships in around Hampton Roads (where I live and work) then I started looking in Richmond. After I found Richmond Sheehy, I knew this was dealer I was going to buy from. I did make a couple trips there before deciding on the exact F-150 that I was going to buy but once I had decided on which truck I wanted, the paperwork process was expedited and very painless, unlike previous experiences I had in the past with other dealerships. Prior to this purchase, I had always been a Chevy guy but there's no looking back now. I would recommend Peter and Nathan to any of my family, friends, or clients without any hesitation. Great experience overall and I will see you guys again in a few years! More
Our experience at Sheehy was excellent! Shawn Atkins did a a great job helping us decide to purchase my 2014 Taurus. I was not pressured at anytime. Shawn was professional. He answered all of my many questi a a great job helping us decide to purchase my 2014 Taurus. I was not pressured at anytime. Shawn was professional. He answered all of my many questions, because he knew this vehicle. So much was new to me because i had not purchased a car in ten years. Shawn Atkins was patient and kind. Sheehy is a great place to seek your next car. See Shawn for great service. More
I had a quality experience with Rex Dix as he helped me review over 20 different models and model years. When it became time to make a decision, no argument over price as the Dealership met my price based review over 20 different models and model years. When it became time to make a decision, no argument over price as the Dealership met my price based on my data from Real Price web site. The follow-up by Rex was very thorough, professional and helpful, especially explaining the Ford my sinc system. He has still made himself available to answer my questions. I would highly recommend Sheehy and Rex Dix for any person considering a Ford or Lincoln. More
Andre Felder was very great in informing me of every option that I would have when choosing a used truck. I was looking for something larger for my growing family and he exceeded my expections on findin option that I would have when choosing a used truck. I was looking for something larger for my growing family and he exceeded my expections on finding me the right truck. As I only came into weigh my options and left with a new (used) truck. He is very knowledgable in his skill and he explained every step. More
My experience at Sheehy was overall good. The staff are friendly and the selection of used cars, although limited, had what I was looking for. They could have come down on the price a tad more. friendly and the selection of used cars, although limited, had what I was looking for. They could have come down on the price a tad more. More
I actually purchased (2) vehicles from Peter Kareys; a 2012 Ford Escape in March 2013 and a 2012 Chrysler Town & Country in October 2013. Pete was great for both purchases; he never pressured us, let us t 2012 Ford Escape in March 2013 and a 2012 Chrysler Town & Country in October 2013. Pete was great for both purchases; he never pressured us, let us take our time to see the vehicles often & test drive several. The entire "team" worked very hard to get the car payments on both in the range that I needed them! I have shared this excellent experience on Face Book and given out Pete's contact information to people interested in purchasing vehicles!! Thank you for making my experiences pleasant and fun!!! More