Sheehy Ford Lincoln- Richmond

This by far was the best car buying experience EVER! Matt Miller was amazing - positive, pleasant, knowledgeable, and efficient! Deal was a breeze! I feel like it was a win-win situation - the dealersh Matt Miller was amazing - positive, pleasant, knowledgeable, and efficient! Deal was a breeze! I feel like it was a win-win situation - the dealership sold a car and the consumer got a great deal on a brand new car. Matt represented the dealership and Ford with professionalism and integrity. I feel he worked hard to get me the best deal out there (and I did my research!) and along with Phil, he found a good financing package that sealed the deal. I researched the vehicle I wanted on the computer, looked at several online inventories and sent an inquiry to Sheehy in the middle of the night Tuesday/Wednesday of this week. First thing Wednesday morning, Matt reached out to me, found out what I was interested in and what my particular needs were, and within 30 minutes I was on my way to get my 2014 Ford Fusion! I live 2 hours away from Sheehy Ford-Lincoln, but with the vehicle I purchased along with the overall pleasant purchasing experience, the drive was well worth it for me. I will undoubtedly recommend this dealership to friends and family, and in particular, have them work with Matt and Phil. I honestly feel like Matt was sincere when he followed up with me yesterday, asking how I liked my new car and stating that the purchase of the car was not the "end" but the "beginning" of a relationship. I am certain I can call Matt anytime if I have any needs or questions. In a short span of time, I feel like I actually "know" Matt as more than just a sales person. That's not an easy customer service skill to acquire and "pull off." Matt somehow manages, though. Sheehy Ford should be proud to have him on their team - I am sure proud to be one of his customers! More

Great deal at gerat price ERIC was great to work with got us the truck we wanted at the price we wanted to pay. THANKS we love the truck great ride. got us the truck we wanted at the price we wanted to pay. THANKS we love the truck great ride. More

Very professional sales consultant who made purchasing my F 150 very easy and enjoyable. He answered every question and made it easy to trade my vehicle in for a 2012 F 150. F 150 very easy and enjoyable. He answered every question and made it easy to trade my vehicle in for a 2012 F 150. More

Service rep ws professional and courteous, knew his stuff. Took care of my problems like they personally mattered to him. Offered addition information on upcoming events and FORD SYNC service. stuff. Took care of my problems like they personally mattered to him. Offered addition information on upcoming events and FORD SYNC service. More

Upon visiting your dealership we walked the lot twice without being approached. Just so happened Jimmy was returning from lunch and he came right up and introduced himself. We bought a truck that day fro without being approached. Just so happened Jimmy was returning from lunch and he came right up and introduced himself. We bought a truck that day from Jimmy it was a smooth transaction and he was personable and friendly. We liked him right off, no pressure, he listened, and was genuine. Upon finding another car on your used lot, we immediately asked for him, because he had won us over the first time. Again we bought the car that day! Jimmy is an outstanding salesman, I would buy from him again and again! More

Shawn, did an excellent job of helping me and coming across very respectful and honest. His honest personality really helped give me the comfort I need to know that I'm getting what I want and not being across very respectful and honest. His honest personality really helped give me the comfort I need to know that I'm getting what I want and not being hustled or tricked into a sale. I think Shawn is a fine example of a great sales man and I would recommend him to anyone else looking to purchase a ford and see myself making future business with this dealership. More

Lance was very professional and it was a pleasure to work with him for the purchase of my new 2014 Ford Focus. I know I had some credit challenges but he remain optimistic for me even when I doubted things w with him for the purchase of my new 2014 Ford Focus. I know I had some credit challenges but he remain optimistic for me even when I doubted things will work out. I would highly recommend this dealership but especially would recommend they come see Lance very grateful for all his help. More

Jimmy Lance, Phil and Randall worked very long and hard making the deal happen. I was very pleased with all three gentlemen. They kept me very informed. All my calls were quickly returned. They met every o making the deal happen. I was very pleased with all three gentlemen. They kept me very informed. All my calls were quickly returned. They met every obstacle with grace and integrity. I feel they went above and beyond the call of duty. I will recommend them to everyone in the future. Thanks More

CHRIS ANDERSON WAS A VERY GOOD SALESMAN...AND VERY POLITE...WOULD COME BACK TO THE LOCATION AND BUY ANOTHER CAR WITH THAT GENTLEMAN....THEY MAKE YOU FEEL LIKE YOU ARE SPECIAL AND PART OF THE FORD FAM POLITE...WOULD COME BACK TO THE LOCATION AND BUY ANOTHER CAR WITH THAT GENTLEMAN....THEY MAKE YOU FEEL LIKE YOU ARE SPECIAL AND PART OF THE FORD FAMILY....CLARENCE P ISLEY.... More

I had an amazing experience at Sheehy with both Lance and Michelle! Lance took his time to help me find the car I truly wanted. Then when we found out it wasn't ready he brought it to my place of work! When Michelle! Lance took his time to help me find the car I truly wanted. Then when we found out it wasn't ready he brought it to my place of work! When I was worried about my credit Michelle took the time to make sure I was taken care of. Thank you both!!! I have already been spreading the word about how awesome the Sheehy team is!!! More