Sheehy Ford Lincoln- Richmond

Very pleased with customer service at this dealership. Fred was a great help finding the right vehicle for our family. Will be sending friends and family there. Fred was a great help finding the right vehicle for our family. Will be sending friends and family there. More

Very good and professional employees at Sheehy Ford. My experience was handled very well by everyone involved. The next time I need a truck I will come to Sheehy Ford. Thanks, Hudson West experience was handled very well by everyone involved. The next time I need a truck I will come to Sheehy Ford. Thanks, Hudson West More

My wife and i were shopping for a van and fell in love with the service we got from Fred C. Eric and Robert from finance. Even my 12 yr old said that evryone there was really nice.So because of that frein with the service we got from Fred C. Eric and Robert from finance. Even my 12 yr old said that evryone there was really nice.So because of that freindly service we deceided to buy the town and country THANKS GUYS!!!!!!!! Dovie and Adrian Baker More

Eric was is a great salesman and I really enjoyed my experience at Sheehy Ford. Eric helped with the entire process and made this an extremely easy purchase for me. experience at Sheehy Ford. Eric helped with the entire process and made this an extremely easy purchase for me. More

The easiest car buying experience I ever had. Eric was great: very helpful, knowledgeable and professional. No pressure whatsoever, answered all my questions and explained everything in simple terms. I wo great: very helpful, knowledgeable and professional. No pressure whatsoever, answered all my questions and explained everything in simple terms. I would definitely go back for my next car and would highly recommend anyone in the market for a new or used car to check them out. More

Marcus was personable, accessible, professional, and honest. He also provided good training on the operation of my vehicle. I recommend Marcus highly to anyone looking for a Ford. honest. He also provided good training on the operation of my vehicle. I recommend Marcus highly to anyone looking for a Ford. More

I had a 2001 SportTrac and was looking to up grade to a larger pick up. I had spoke with Rex months prior to my purchase of what my price range was and the type of vehicle I was looking for. Rex kept up larger pick up. I had spoke with Rex months prior to my purchase of what my price range was and the type of vehicle I was looking for. Rex kept up with me for a few months and was able to find something that met my needs. Very please with my used F-150. More

Andrea met us the first day on the lot with a smile, she introduced herself and then listened carefully to what type of vehicle we were looking for. Once we communicated our price range and what features we introduced herself and then listened carefully to what type of vehicle we were looking for. Once we communicated our price range and what features we needed on the vehicle she went to work for us. Andrea did not stop until she found us the car we wanted in the color we wanted with the features we wanted. She searched for our car in their database, located it and arranged to have the car driven in for us. Andrea gave us all the options we could get in our car, keeping in mind our price range. She let us decided what features we wanted based on the options she suggested. I wanted black leather and she arranged to have black leather installed for us. Andrea made herself available to us anytime we called her. We called a lot, to check on specific requests we had left with her. Andrea acted as an advocate for me to get me the color of leather I wanted and she even managed to get me a higher quality leather. I could not look at the leather before it was installed, I had to work. So, I trusted Andrea with approving the leather for me. When our vehicle was ready she called us and we went to look at it. Our Ford Explorer is unique because she went the extra mile to get us what we wanted and kept us in our price range. We looked for months at other SUV's and wavered back and forth. I am so glad we decided to go with the Ford Explorer at Sheehy with Andrea as our advocate. All the sales staff were equally professional and friendly as they made sure we were able to locate Andrea on the lot when we needed her. When making major purchases such as this one we needed to feel like we were listened to, that our opinions mattered and that our business was appreciated. We felt all these things with Andrea as our sales representative. Andrea was aggressive but not pushy. She admitted when she did not have an answer for some of our questions, but came back to us with the answer. Go to Sheehy in Midlothian and ask for Andrea she took care of us. More

I go through cars fairly quickly because I always want to try something else. I have purchased three new vehicles from Sheehy Ford of Richmond since 2010. Each time the buying process has been very simple wi try something else. I have purchased three new vehicles from Sheehy Ford of Richmond since 2010. Each time the buying process has been very simple with no stress. Mike Carson started working me when I first visited the dealership for this purchase but was tied up with another customer when I returned. He graciously asked Peter Karys to help me. Peter was great. He was very accomodating for my request to look at several different vehicles and answered every question I asked. He worked with me to get a good trade value for my current vehicle. Did I mentioned it was a very cold New Years Day? There was never a moment that I felt pressured or rushed. Mike Carson came back to see how things were going several times. The finance department also made it very easy. They shopped around for some great, low interest rates. Every time I thought it was as low as possible, they would find an even lower one. Overall, great experiences and I look forward to soon ordering a 2015 Mustang GT from Peter. More

Peter Karys is a perfect example of a salesman that makes the customer feel like the customeer is number 1. I let Peter know what I was looking for and he found the exact auto...right color, right interior, the customer feel like the customeer is number 1. I let Peter know what I was looking for and he found the exact auto...right color, right interior, good price and not once did he bug me nor high pressure me. He clearly presented the facts and let me make up my own mind and that is important to me. I also bought a new Edge from Peter and will recommend him to others looking for a new or used car. Thanks for your help Peter. More