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Sheehy Ford Ashland
Ashland, VA
1,000 Reviews
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May 18, 2012
Rudest dealership ever!! No customer service, poor communication and was working a deal for a car that was sold two days prior!! I wouldn't send my worst enemy there communication and was working a deal for a car that was sold two days prior!! I wouldn't send my worst enemy there More
by va804
Employees Worked With
Brandon Hunt Kevin and Patrick
April 24, 2012
Just purchased a 2012 Focus, I was very pleased by the overall customer service, and especially pleased with the salesman's knowledge of the product. It was a very simple, no hassle experience to find the overall customer service, and especially pleased with the salesman's knowledge of the product. It was a very simple, no hassle experience to find the exact vehicle I wanted. I would defitnatley recommend this dealership and salesman to anyone in the new or used car market. More
by kennywingo89
Employees Worked With
John Seal, John Seal
April 23, 2012
Fantastic car buying experience - will recommend to anyone! I just bought a 2013 Mustang V6 from Sheehy Ford Ashland. I have bought quite a few cars before and, while every time I was eventually happy anyone! I just bought a 2013 Mustang V6 from Sheehy Ford Ashland. I have bought quite a few cars before and, while every time I was eventually happy with my deals, the process of getting there was often very lengthy and painful, with countless emails and phone calls across many dealerships. This time it all changed – I was able to strike a fantastic deal in less than a day and get the precise car I wanted with perfect overall servicing experience. The internet sales manager I worked with, Vinnie Ingarra, was one of the most skilled car sales managers I have ever dealt with and a great asset for the company. Couple points I wanted to mention: - He was genuinely interested in selling me a car I wanted and more focused on making a customer happy than making more money on a car. - He quickly understood my needs and my level of preparation for negotiations. With his second email, he came up with the offer that was absolutely fantastic (and I cross-checked plenty of dealers around). I avoided days of pointless negotiations on the car I most wanted in the entire Virginia. - His overall service was top notch – he focused on listening and understanding what I wanted versus trying to push me in a certain direction, like it happened with me many times before. Also, all my minor requests were fulfilled, and some of them were not free for the dealership. Special thanks to Derrick Pendergrass (General Sales Manager) for backing this deal and his willingness to promptly approve some of the extra favors I was asking for even after the deal was struck. Overall, Sheehy Ford of Ashland seems to have built a fantastic team that is genuinely interested in meeting customers’ needs and selling more cars rather than just trying to waste your time in pointless negotiations. I am definitely coming back when my next car swap is due. More
by Alex357
Employees Worked With
Vinnie Ingarra, Vinnie Ingarra
April 21, 2012
It was the most stres free-experience I've had in purchasing a new vehicle. Vincent Terrell provided wonderful customer service. Derek Pendergrass, General Sales Manager he provided excellent financ purchasing a new vehicle. Vincent Terrell provided wonderful customer service. Derek Pendergrass, General Sales Manager he provided excellent financing to complete sale. Everyone at this dealership are friendly and very knowledgeable. More
by Kfabefit
Employees Worked With
Vincent Terrell, Vincent Terrell
April 19, 2012
John McGrane was very helpful and very great to work with. He was honest and direct and very knowledgeable. Thanks John for all your help. . with. He was honest and direct and very knowledgeable. Thanks John for all your help. . More
by Doug Bush
Employees Worked With
John McGrane, John McGrane
February 15, 2012
I have tried many dealers on the south side of the James river and have been very disappointed. Steven Maines was very understanding and informative. He helped me get all the answers that I needed. river and have been very disappointed. Steven Maines was very understanding and informative. He helped me get all the answers that I needed. More
by sstuart
Employees Worked With
Steven Maines
February 14, 2012
i came to the dealership and meet darrell Mckinney. couldn't ask for a better person. he help me and made sure we was happy with what we got. when i come back to trade in my car i will ask for darrell couldn't ask for a better person. he help me and made sure we was happy with what we got. when i come back to trade in my car i will ask for darrell mckinney to help us out. i'm very happy with my truck.and also with the service that we recieve. thanks,daniel & june green More
by greenjune
Employees Worked With
darrell mckinney, Darrell McKinney
February 03, 2012
Robert from sales helped sync my phone to our f150 that we bought last year after the truck had been serviced ( the service department was just wonderful as always). My phone all of a sudden would not sync we bought last year after the truck had been serviced ( the service department was just wonderful as always). My phone all of a sudden would not sync to the truck. Robert was awesome. He worked with the phone taking the back off several times, doing this and that and finally got it to work. Robert asked me if I knew about the features the truck had other than just making phone calls and I had to admit I did not. Robert went through the features, explained everything, encouraged questions, it was great. Robert was very kind, professional and seemed to really love what he does. Robert represents good old fashion service. Honesty, integrity, and interested in the customers satisfaction. The service given was outstanding. Thanks Robert I so appreciated your due diligence in getting that phone to sync. Mary Barnett More
by mgbarnett53
Employees Worked With
Robert
February 01, 2012
I went to Sheehy to purchase an used SUV that was one the lot. When I got there the vehicle was unavailable. Robert took the time to walk around the lot with me to find an vehicle that I was happy with. I fo lot. When I got there the vehicle was unavailable. Robert took the time to walk around the lot with me to find an vehicle that I was happy with. I found an Toyota Camary that I liked and I took the vehicle home for an test drive while my paperwork was being processed. When I got back, I was advised that I could not get the vehicle. Robert looked on Sheehy website and found several vehicles that would be an match for me. After time spend and nothing was found after being there for about 5 hours, I left. When Robert called me back I was at another dealership looking at other vehicle. Because Robert was so nice and generous and took all the time that he did to make sure that I was satified, that was the reason I returned to get the Toyota that I wanted to purchase. I left satified and I thanked him for being patient with me and making sure that I was leaving an satified customer. He went thru all the necessary steps that most sales reps dont do and I appreciated him for that and that is why if in the furture if I am looking for another vehicle he would be the sales rep that I would go to. He takes pride in his customers and his job to make sure that customer satisfation is his main goal and objective. More
by jjasper82
Employees Worked With
Robert Nixon
February 01, 2012
I have had problems with dealerships in the past promising one thing and doing something totally different. I had dealt with Victory Nisaan before Sheehy took it over and I was very unhappy with the promising one thing and doing something totally different. I had dealt with Victory Nisaan before Sheehy took it over and I was very unhappy with the broken promises. I then decided to try Sheehy in Ashland and I have to admit, it was the best experience in a dealership I have ever had. Steven was straight up honest with me and helped me get into the vehicle that my family really wanted. I really appreciate all his hard work in making this deal happen. I will defintely recommend Sheehy Ashland to my friends and relatives. More
by mrclark11
Employees Worked With
Steven Maines
