Sheehy Ford Ashland

I have tried many dealers on the south side of the James river and have been very disappointed. Steven Maines was very understanding and informative. He helped me get all the answers that I needed. river and have been very disappointed. Steven Maines was very understanding and informative. He helped me get all the answers that I needed. More

i came to the dealership and meet darrell Mckinney. couldn't ask for a better person. he help me and made sure we was happy with what we got. when i come back to trade in my car i will ask for darrell couldn't ask for a better person. he help me and made sure we was happy with what we got. when i come back to trade in my car i will ask for darrell mckinney to help us out. i'm very happy with my truck.and also with the service that we recieve. thanks,daniel & june green More

Robert from sales helped sync my phone to our f150 that we bought last year after the truck had been serviced ( the service department was just wonderful as always). My phone all of a sudden would not sync we bought last year after the truck had been serviced ( the service department was just wonderful as always). My phone all of a sudden would not sync to the truck. Robert was awesome. He worked with the phone taking the back off several times, doing this and that and finally got it to work. Robert asked me if I knew about the features the truck had other than just making phone calls and I had to admit I did not. Robert went through the features, explained everything, encouraged questions, it was great. Robert was very kind, professional and seemed to really love what he does. Robert represents good old fashion service. Honesty, integrity, and interested in the customers satisfaction. The service given was outstanding. Thanks Robert I so appreciated your due diligence in getting that phone to sync. Mary Barnett More

I went to Sheehy to purchase an used SUV that was one the lot. When I got there the vehicle was unavailable. Robert took the time to walk around the lot with me to find an vehicle that I was happy with. I fo lot. When I got there the vehicle was unavailable. Robert took the time to walk around the lot with me to find an vehicle that I was happy with. I found an Toyota Camary that I liked and I took the vehicle home for an test drive while my paperwork was being processed. When I got back, I was advised that I could not get the vehicle. Robert looked on Sheehy website and found several vehicles that would be an match for me. After time spend and nothing was found after being there for about 5 hours, I left. When Robert called me back I was at another dealership looking at other vehicle. Because Robert was so nice and generous and took all the time that he did to make sure that I was satified, that was the reason I returned to get the Toyota that I wanted to purchase. I left satified and I thanked him for being patient with me and making sure that I was leaving an satified customer. He went thru all the necessary steps that most sales reps dont do and I appreciated him for that and that is why if in the furture if I am looking for another vehicle he would be the sales rep that I would go to. He takes pride in his customers and his job to make sure that customer satisfation is his main goal and objective. More

I have had problems with dealerships in the past promising one thing and doing something totally different. I had dealt with Victory Nisaan before Sheehy took it over and I was very unhappy with the promising one thing and doing something totally different. I had dealt with Victory Nisaan before Sheehy took it over and I was very unhappy with the broken promises. I then decided to try Sheehy in Ashland and I have to admit, it was the best experience in a dealership I have ever had. Steven was straight up honest with me and helped me get into the vehicle that my family really wanted. I really appreciate all his hard work in making this deal happen. I will defintely recommend Sheehy Ashland to my friends and relatives. More

I have bought 3 vehicles (1 new, and 2 gently used) and have found the Ashland Sheehy Ford staff to be outstanding (especially my salesman - Derrick Pendergrass). He was helpful and worked with me through have found the Ashland Sheehy Ford staff to be outstanding (especially my salesman - Derrick Pendergrass). He was helpful and worked with me throughout the entire process 3x. Looking forward to next ride already. More

In October 2011 my husband and I went car shopping and ended up at sheehy. I wasn't sure if I wanted a used or new car. Robert Nixon patiently worked with me to figure out what I wanted. He allowed me t ended up at sheehy. I wasn't sure if I wanted a used or new car. Robert Nixon patiently worked with me to figure out what I wanted. He allowed me to test drive several vehicles and never made me feel like I was wasting his time. I ended up picking a Ford Escape. All I had to do was tell Rob what I wanted in a car and he found the perfect car for me. He made us comfortable while we waited for the loan papers to go through and even got us a complementary coffee. If I ever need to buy another car I would certainly buy one from Rob as he is very friendly and knowledgable. He even took the time to help me sinc my phone and spent some time showing me how the radio works. Thank you for your time and patience Rob!!! Sincerely Brenda Jarrell More

Very informative diagnosis on my wife's Escape that allowed us to finally fix a long term problem. We highly recommend the staff and service dept. allowed us to finally fix a long term problem. We highly recommend the staff and service dept. More