Sheehy Ford Ashland
Ashland, VA
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My husband and I both felt very comfortable from the start to the finish of this process. Vincent didn't have any problems answering our questions we ask. We had quite a few. He was very patient with al start to the finish of this process. Vincent didn't have any problems answering our questions we ask. We had quite a few. He was very patient with all we had ask him. He was very efficient at all that was done to make this purchase possible for us. I would highly recommend him and this dealership to anyone. Everything was pleasant as far as each step took place. I would like to thank Sheehy for doing a great job in choosing a great group of employees to service their company. I am self employed and I choose to make sure my customers a very satisfied with me as a person, as well as my services to them. Thanks again. Barbara More
My experience at Sheehy of Ashland was great. The customer service throughout the dealership was above all. The sales leader that assisted me wanted to know what I wanted instead pressuring me just t customer service throughout the dealership was above all. The sales leader that assisted me wanted to know what I wanted instead pressuring me just to get a sale. He tended to my needs as a customer and that was greatly appreciated. Vincent Terrell did an awesome job with assisting my with my purchase needs. The business manager Gregory Snyder was also very customer service oriented. I thank them both. I will definitely share my experience with others and hope to send business their way. More
Kerry provided attentive, congenial, personal service during the entire time of our visit. He represented the best of what a car sales agent should be and represented this dealership in an excellent man during the entire time of our visit. He represented the best of what a car sales agent should be and represented this dealership in an excellent manner. More
Kevin was brand new to Sheehy. I was his first sale. He spent a lot of time showing me the difference in several cars so I knew what I was getting. In the end they did not have the car I wanted but they s spent a lot of time showing me the difference in several cars so I knew what I was getting. In the end they did not have the car I wanted but they searched others inventory and was able to bring the car I wanted in from Maryland. Every one was helpful, they took my old car as a trade with out seeing it. I think I got a great deal. With the warrenty and the oil change program they offer, my car should be worry free for the next six years. My son had bought a car from Sheehy in Sept and he was very happy with the end result. I have always purchased my cars from Richmond Ford. Never again. More
We recently visited Sheehy Ford and our first contact was with Kerry Herrell. He took a great deal of time with us and answered all of our questions. Kerry was very professional and did not pressure us into with Kerry Herrell. He took a great deal of time with us and answered all of our questions. Kerry was very professional and did not pressure us into a sale. When we arrived to pick up the vehicle we were very pleased with the presentation and delivery. It should also be noted that after the purchase we met with Patrick McDowell. He finalized the sale in a very professional, efficient manner. We had a good experience with Sheehy Ford. More
I needed to replace my 2004 Ford Explorer. I bought it 10 years ago at Sheehy Ford of Ashland and drove it 246,000 miles. I loved this vehicle and it met my needs perfectly. But there comes a time in th 10 years ago at Sheehy Ford of Ashland and drove it 246,000 miles. I loved this vehicle and it met my needs perfectly. But there comes a time in the life of every vehicle that it is necessary to trade it in and get something newer.. The people at Sheehy Ford of Ashland have always been excellent to me and treated me well. So I began there in my quest to get a replacment vehicle. When I went there, I enjoyed seeing and catching up with Travis Thomas again, It is always nice to see a familar face and Travis was there ten years ago when I bought my previous vehicle. Another reason I went back to Sheehy was that I got a lot of life and quality miles out of my old Explorer because of the service department staff there. Sheehy service department manager (Frank Tinney) is very professional and he has always helped me keep up with any regular maintenance issues my Explorer has needed. I know I can always count on him to get me in and out in a timely manner and have the work done right. A few days ago I met and talked with Cedric Willis about trading in my old vehicle and getting into a new 2014 Ford Explorer. Cedric took the time to show me all the new 2014 models and features available. From there I was able to decide the options and features that I wanted in my new Explorer and match it up to the price range I was comfortable with. After searching the lot inventory and checking the internet I found a vehicle that I liked sitting at another Sheehy dealership. Cedric had it brought to Ashland for me to look at. Paperwork is signed and I'm stoked to be in my new ride. It's beautiful and perfect for me. I'll keep going back to Sheehy Ford of Ashland for all my vehicle purchase and service needs. More
I was in the market for a used 2012 Ford Fusion Certified Pre-Owned and after comparing prices and reviews from multiple Ford dealerships in my area, I went with Sheehy Ashland. I worked with Cedric Willis a Pre-Owned and after comparing prices and reviews from multiple Ford dealerships in my area, I went with Sheehy Ashland. I worked with Cedric Willis and John McGrane and they were both incredibly customer oriented and made me feel welcome the moment I arrived at the dealership. The trade-in value they offered me for my vehicle was higher than competing dealers in the area and I was given the maximum amount they would offer upfront, no negotiating for hours just to get a decent trade-in value. I can honestly say this is the best car dealership experience I've had. Even though they are twenty minutes farther than my closest Ford dealership I plan to use them for maintenance requirements as well. More
M y buying experience at Sheehy Ford in Ashland VA was exceptional. Working with Brantly Slater was wonderful. His professionalism and dedication to buyer satisfaction far surpassed my expectations. I re exceptional. Working with Brantly Slater was wonderful. His professionalism and dedication to buyer satisfaction far surpassed my expectations. I really appreciate all that he did not only in preparation to our arrival but during and after the sale. Travis the General Sales Manager also provided exceptional service and made the sale go quickly and easily. Our finance manager Patrick had everything ready and moved quickly through the process. Our overall experience with Sheehy Ford was one of the best car buying experiences we ever had and we will definitely recommend them to our friends. Thank you guys for all you did. More
I'm so glad I purchased my new Focus from here. My mother got her's from here in 2002. I'm so glad I came back. Brantley was very professional and helpful. This was my first new vehicle and when it co mother got her's from here in 2002. I'm so glad I came back. Brantley was very professional and helpful. This was my first new vehicle and when it comes time again, I will definitely be back. Ford customer for life. More
Toni was excellent---very thorough in explaining the vehicle options, very friendly, low pressure, and very responsive to questions and request. We will definitely contact Toni again for our future veh vehicle options, very friendly, low pressure, and very responsive to questions and request. We will definitely contact Toni again for our future vehicle needs. More