Sheehy Ford Ashland

AWESOME!!! All I can say, all I NEED to say is awesome!! I walked into the dealership anticipating a " sorry, we can't help you" and I drove away in a 2011 For All I can say, all I NEED to say is awesome!! I walked into the dealership anticipating a " sorry, we can't help you" and I drove away in a 2011 Ford Focus! I would recommend this Ford dealership for all your buying needs! From the salesperson to the finance people and all those in between, it was just an awesome experience! More

Used Car Purchase from Sheehy Ford - Darrick Randall I came to Sheehy Ford of Ashland looking for a specific car- a Volvo S60. I had seen a car online, but until I saw it in person I did not realize it w I came to Sheehy Ford of Ashland looking for a specific car- a Volvo S60. I had seen a car online, but until I saw it in person I did not realize it wasn't exactly what I wanted. Darrick helped facilitate a different Volvo S60 being brought down from a sister store in Maryland. The car arrived at the dealership in Ashland the next day, and fit my specifications exactly. Throughout the whole process, Darrick was knowledgeable, friendly, and laidback. I appreciated the fact that he was not pressuring me, as this was my first car purchase on my own. I decided to purchase the vehicle and all of the staff at Sheehy Ford helped make that process easy. I received a fair deal, and everything else was hassle-free. Trevor Coley, one of the finance managers, help me secure an interest rate lower than I ever thought possible. Also, the car had Maryland inspection stickers on it, which obviously needed to be changed. Darrick facilitated the car being picked up from my work the next day to get inspected and brought back all without inconveniencing me. The whole experience was a positive one. More

Antoine was awesome Antoine was a great. Not pushy but well versed. He was very personable and in really appreciated his knowledge and time. We didn't end up getting our Antoine was a great. Not pushy but well versed. He was very personable and in really appreciated his knowledge and time. We didn't end up getting our new car here but I would highly recommend Antoine. More

Easiest Vehicle Purchase Ever ! My husband and I were in the market for a new pickup and after extensive online 'window shopping' we decided to visit Sheehy Ford of Ashland. Neither My husband and I were in the market for a new pickup and after extensive online 'window shopping' we decided to visit Sheehy Ford of Ashland. Neither of us had ever done business with them before, in fact this is our first Ford ownership experience. From the moment we arrived on the lot to driving away with our new F-150 XLT Pickup the total elapsed time was 2 hours. Mr. Kerry Harrell greeted us as we were exiting our car and took very good care of us throughout the entire process. He was energetic, enthusiastic and friendly as well as professional, courteous and very customer-service oriented. He helped us find the truck we were interested in as well as showing us a couple of others that might be a good fit for us. There was no selling pressure at all. It was our pleasure to meet him and do business with him, and we both would recommend him to anyone considering a vehicle purchase. We also had the pleasure of meeting and working with Mr. Trevor Coley on the financing arrangements. He is a remarkable young man! A joy to interact with, so friendly and down to earth. Overall, we are very pleased with the experience. It truly was the easiest vehicle purchase ever: no hassles, no haggling and no pressure. Thank you Team Sheehy Ford of Ashland! Bobbi & Linwood More

The BEST and #1 Place To GO!! My husband and I just purchased a New Ford Escape Titanium through Sheehy Ford of Ashland. We live in New York and have family living in Virginia. My husband and I just purchased a New Ford Escape Titanium through Sheehy Ford of Ashland. We live in New York and have family living in Virginia. A few years ago, while visiting family in Richmond, we were ready to purchase a new vehicle. New York is not known for the nicest customer service, so we figured we'd give Virginia a try. We drove into Sheehy Ford of Ashland, in the old location. Immediately upon driving into the lot, we were greeted with smiles and friendly hellos. We knew exactly what we wanted and what budget we needed to stay in. Our sales associate at the time, was above and beyond helpful. He consulted with Sales Manager, Kevin Anderson, throughout our entire purchase to ensure we were getting the best deal possible. Mr. Anderson worked so hard making sure we were happy, satisfied and having a positive experience. My husband and I couldn't believe the lengths Mr. Anderson was going to in order to meet our needs. He was unwilling to let us walk out of the door without having exactly what we wanted and not comprise any of our wants. Our first experience with Sheehy Ford of Ashland sealed the deal for us never going to another car dealership ever again - and it was all due to Kevin Anderson. Fast Forward a few years later, we now needed to trade in our vehicle. Living in New York, a 6 1/2 hour drive from Ashland, we didn't even think twice about where we were going to trade in our vehicle. We packed a bag and got on the road specifically to go see Kevin Anderson at Sheehy Ford of Ashland at his new dealership location. We were greeted by Sales Consultant, Nick Awad. He was welcoming, friendly and easy to work with - unlike most sales associates who are pushy and intimidating. Mr. Awad made us feel right at home. We explained we came back for Mr. Anderson, who completely changed our views about deceitful dealerships. It was no surprise that Mr. Anderson was still trying to give us the most amazing experience possible. Mr. Awad worked along side Mr. Anderson the entire time, giving us the most undivided attention. This time our needs were a bit more specific in the Ford Escape Model we were purchasing. That didn't deter Mr. Anderson for one second in getting us exactly what we asked for. Mr. Anderson searched hi and low for the vehicle that suited our. He and Mr. Awad even walked their gigantic lot, THEMSELVES, to find the perfect vehicle for us. We have never once seen a manager so hands on, so involved and so determined to help his customers. From the moment we walked in the door, we felt a calmness and knew we were in amazing hands. We knew having Kevin Anderson on our side that we didn't need to worry for one single second. Mr. Anderson is the most honest and trustworthy person and Sales Manager we have ever had the pleasure of working with. Prior to going to Sheehy Ford, we always had anxiety walking into a dealership. We knew we'd have to be strong, play the game and look at every single word in fine print to make sure we weren't getting the rug pulled out from under us and signing our names to the worst deal imaginable. Once we found Mr. Anderson at Sheehy Ford of Ashland, we NEVER EVER have to play any games ever again. It's the most relaxing, refreshing and relieving feeling to work with Kevin Anderson and his staff. Mr. Anderson makes sure that his staff carries the same work ethic at he does. I never have to worry which associate I will get - they all follow in the example Mr. Anderson sets. Our Sales Consultant, Mr. Awad, sat with us every second of the way, confident that Sheehy Ford will rise to the occasion every time. From the top down, Kevin Anderson ensure that everyone at his dealerships provide a positive experience for their customers. Most times, once the anxiety has surpassed in dealing with the salesman, customers usually have to take a deep breath again and have immense tension going into the financing department. This is usually the part where they push extra packages on you and make you feel stress in declining. This was the complete opposite experience when working with Finance Manager, Trevor Coley. Not only was Mr. Coley warm and welcoming, but he came out to the sales floor to US, to introduce himself. This one little gesture, completely broke any tension we felt in having to go into the finance department. Once we were with Mr. Coley in the finance department, he took the time to ask how we were, how our experience was going, what brought us to Virginia. It just made us feel cared about. There was no pressure in adding anything on. Mr.Coley simply explained our options and what Ford had to offer us. This made us feel that we can choose what we really wanted and needed, not saying yes because we felt bullied into doing so. Kevin Anderson realizes that the little things DO matter. It's not just signing your name on the dotted line. It's about making his customers feel like they truly matter, not just another name up on a board to meet their sales goals. We hope that Ford knows EXACTLY how fortunate they are to have Kevin Anderson and his staff representing the Ford Name. We know from first hand experience, that whether going to other dealerships outside of Ford or other Ford Dealerships, they all pale in comparison to Sheehy Ford of Ashland. It is not the Ford name that makes it great - it is Kevin Anderson who makes a great name for Ford. Now having gone all the way from New York to Virginia and having the pleasure of working with Kevin Anderson, Nick Awad and the rest of their staff, has sealed the deal from us ever going to any other dealership. No matter how far we are, we will always follow Kevin Anderson and travel great lengths to work with him. Sincerely and with the utmost thanks to Nick Awad, Mr. Kevin Anderson and staff, Happiest Customers Ever! More

Son's First car purchase My son and I came into the dealership to speak with someone in regards to a SUV that was featured on the website. The internet saleman was unavailable My son and I came into the dealership to speak with someone in regards to a SUV that was featured on the website. The internet saleman was unavailable at the time and Mr. Harrell asked if we needed assistance. We explained that my son had been approved for a loan through the credit for $5000.00. Mr. Harrell to the extra time to explaine to us the difference in what type of loan my son needed versus the one he had been aprpoved for and the SUV he came to look at would not qualify for the purchase with the approved loan he was already approved for. From there, Mr. Harrell took my 20 year old son under his wing and showed him several cars and actually sat him down and spoke with him as if he was his son from what type of financing he needed and what each step of the approval process entailed. That made me feel very welcome and comfortable to move forward in considering the purchase with my son of a used vehicle. The car ultimately chosen by my son and myself was a 2010 Honda Civic it was a basic car with not all the bells and whistles that my son needed since this was his first car. He allowed my son to test drive it for the day while he secured financing and assured him that somehow he was going to work it out to get him financed. Mr. Harrell not only got us approved but he went even further bu allowing my son to test drive it for the weekend and worked to get it financed with a credit union with a good APR as we had originally desired when we first got there. Mr. Harrell also worked out a very good warrantly that I myself am jealous of with my own car. I TRULY enjoyed my experience at Sheey Ford of Ashland as I adventured with my son in search of and obtaining his first car. More

Saved a customer After having problems with my F-150 ecoboost.. I swore I would never deal with SHEEHY or any other FORD dealer again.. I met Tony when I came in with After having problems with my F-150 ecoboost.. I swore I would never deal with SHEEHY or any other FORD dealer again.. I met Tony when I came in with concerns about my truck.. We went through my options and I decided to trade my F-150 in.. Tony helped me find a TOYOTA TUNDRA.. Very good guy to work with.. More

Salesperson was fantastic, helped in everyway to save me money and did not pressure me into anything. I would recommend sheehy ford ashland and tony nowlin to any friends and family looking to purchase a ne money and did not pressure me into anything. I would recommend sheehy ford ashland and tony nowlin to any friends and family looking to purchase a new or used car! Excellent service More

I had such a great experience here dealing with Antoine. I came knowing I needed something bigger but undecided about which direction I wanted to go, Not only did Antoine explain things wonderfully, he was I came knowing I needed something bigger but undecided about which direction I wanted to go, Not only did Antoine explain things wonderfully, he was so gracious and understanding with me being very indecisive:) I was happy with my trade in value and the price of my awesome new SUV. I will definitely be returning for my next car! More

I just wrote a general review for Sheehy Ashland Ford, but wanted to write a separate review for Darrick Randall my salesperson. About 4 weeks ago I decided to look at the different truck models availab but wanted to write a separate review for Darrick Randall my salesperson. About 4 weeks ago I decided to look at the different truck models available from all manufacturers. It just so happened that Sheehy Ashland was my first stop and we met Darrick. I told him that I was only looking and wasn’t interested in buying a vehicle today. My past experience with car dealers was if you’re not buying we don’t have time for you. Well, Darrick spent a considerable amount of time with us, even though I wasn’t buying, and informed us of all the features the F-150 had to offer and then we went on a short test drive. After the drive he handed me his business card, we both said thanks and I went off to see what other dealers, including other Ford dealers, had to offer. Over the course of the next couple weeks I had narrowed down my choice. I could have gone to another Ford dealer, but I went back to Sheehy in part because of Darrick and his non-pressure approach which was appealing to me. I went back to Sheehy a couple of times to make sure this was the truck, or at least the style I wanted. Every time Darrick was great to work with, he answered all my questions and I even went on a couple more test drives. Unfortunately the truck I was interested in was not on the lot. That meant we either had to find it elsewhere or have it built. Darrick did a phenomenal job working to find a truck close by with the options I was looking for. The truck was delivered a couple of days later. Finally after seeing the “real” truck I was interested in we moved on to price. I don’t like haggling, I don’t like going back and forth, I don’t want to be pressured or told one thing and something else happens in the end. I don’t have the time or the patience for this type of game anymore. I informed Darrick of this; he talked to his manager (who is also really nice) and came back with a vary fare price that I was pleased with (I had been researching raw build, dealer invoice, true value and MSRP pricing and knew what I was looking for). After all the finance paperwork and signing was over with, Darrick again went over the truck details, asked if we had any questions and even Sync’d our phones to the entertainment system. I know this may all sound standard, but what I haven’t included in this write up are all the phone calls and emails Darrick answered, all the status updates he provided and the easy going non-pushy personality he has that is really nice to work with. This was truly the best car buying experience I’ve had. A large part of this is how Darrick represents himself and Sheehy Ford Ashland. I would definitely recommend working with Darrick and Sheehy Ashland when looking or buying a new vehicle. Thanks Darrick!!! More