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Sheehy Ford Ashland
Ashland, VA
977 Reviews
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September 03, 2015
First caar buyer - sold for life! My wife and I were fairly apprehensive about the whole "buy a car" thing. A friend at our bank recommended Sheehy Ford of Ashland and personally put u My wife and I were fairly apprehensive about the whole "buy a car" thing. A friend at our bank recommended Sheehy Ford of Ashland and personally put us in touch with a friend there. He then passed us on to a salesman, Kevin Dougherty, who got right to it, answering all our questions by email before we even had a time scheduled to come by the dealership. We felt respected and cared for at every step of the process. Kevin took special note of some of our circumstances and helped us understand some of the short and long term issues to consider given our need for a car. We got exactly what we had wanted and hoped for and drove away in about 3 hours, after a leisurely and realized shopping experience. If all salesmen were like Kevin and all dealers like Sheehy Ford of Ashland, then there would be no jokes or stories about bad car buying experiences. Period. More
by James McElrath
Employees Worked With
Vinnie Ingarra, John Seal , Kevin Doherty
September 01, 2015
It takes a team! I'm not the easiest guy to deal with. I started shopping for a new truck in April and pulled the trigger on a new Ford F-150 Sunday. I studied. I v I'm not the easiest guy to deal with. I started shopping for a new truck in April and pulled the trigger on a new Ford F-150 Sunday. I studied. I visited...again and again. I drove truck after truck. I took one home overnight. I brought it back. Never thought I'd own a Ford. I took a lot of work by Lisa Johnson, Tony Nowlin, John McGrane, and Vinnie Ingarra plus who knows how many others behind the scene to execute this amazing transformation. They were patient, good natured, and mighty helpful. I can't say that about the other places i shopped. An old Chevy guy now dries a new Ford. More
by Dan
Employees Worked With
Lisa Johnson, Vinnie Ingarra, John McGrane , Tony Nowlin
September 01, 2015
2nd time around Kerry assisted for our 1998 Ford Windstar that just died at 225K miles. Matt Kachmar was informative/very patient/great customer service - 2014 Focus Kerry assisted for our 1998 Ford Windstar that just died at 225K miles. Matt Kachmar was informative/very patient/great customer service - 2014 Focus purchase. More
by Gayle family
Employees Worked With
Matthew Kachmar, Vinnie Ingarra, Kerry Harrell
August 31, 2015
Excellent Service I'm very grateful for the service provided to me by the staff at Sheehy Ashland. Derrick Pendergrass was so awesome in helping locate a newer vehicle I'm very grateful for the service provided to me by the staff at Sheehy Ashland. Derrick Pendergrass was so awesome in helping locate a newer vehicle and with finding finance. Maurice Shands was so nice in helping and was a great help and John in finance was great as well. It was the best car buying experience I ever had and I will be spreading the word!!!! Sheehy is THE BEST PLACE TO BUY A CAR!!!! More
by Yvette1991
Employees Worked With
Maurice Shands, John Seal , Derrick Pendergrass
August 29, 2015
Great Experience I'll recommend Sheehy to everyone I know. They made the buying experience easy. Kerry Harrell provided excellent customer service along with good ad I'll recommend Sheehy to everyone I know. They made the buying experience easy. Kerry Harrell provided excellent customer service along with good advice and tips during my time buying two cars within one week. The team at Sheehy was great to deal with and I'm glad I made the trip from Short Pump to Sheehy in Ashland. Stephen Spiers More
by Burr
Employees Worked With
Travis Thomas, Kevin Anderson, Vincent Terrell , Kerry Harrell
August 28, 2015
quick and excellent we purchased a vehicle from sheeney in 2007 and the customer service was excellent they even drove the car back to me after it was serviced because i we purchased a vehicle from sheeney in 2007 and the customer service was excellent they even drove the car back to me after it was serviced because i was short on time to come and pick it up because it is hour and half drive for us one way went back in nov 2014 to purchase another thought i wanted to down size that was a mistake they took the car back after i drove it six months and got me back into one i liked with an excellent deal kerry harrell was the excellent salesman that helped us yes i will be going back More
by sandy12
Employees Worked With
john sales manager, Kerry Harrell
August 24, 2015
No Further Recommendations Unless They Correct This Issue On August 2, 2014 I and two other relatives purchased vehicles from the dealership. On Friday July 30, 2015 I went to trade the car which is in the sa On August 2, 2014 I and two other relatives purchased vehicles from the dealership. On Friday July 30, 2015 I went to trade the car which is in the same condition as when I purchased it less than a year ago and was advised that they now value the car at 15% worth the value that they sold it last year. I am a customer who has referred customer's. Sixteen of which purchased in the last two years and guess what I can't even get a telephone call to discuss my complaint. The car has been driven 6.298 miles in the 11 months since I purchased it from Sheehy and still has an extended warranty. You see until this experience I considered myself a long term, repeat, and loyal customer. Of course I feel differently today. More
by Unhappy Customer
Employees Worked With
I received an email from McGrane no personal contact. , John McGrane
August 24, 2015
Very Happy Customer Great customer service! Mark Boito was able to get us the car that we wanted the very next day from a different dealer. He was quick and knowledgeable Great customer service! Mark Boito was able to get us the car that we wanted the very next day from a different dealer. He was quick and knowledgeable. We'd definitely buy from Sheehy again! More
by Amy316
Employees Worked With
Mark Boito, Trevor Coley
August 23, 2015
Great Customer service Great customer service, I was in for about 2 hours got approved and took my new toy home the same day.The people are very pleasant and they go above a Great customer service, I was in for about 2 hours got approved and took my new toy home the same day.The people are very pleasant and they go above and beyond to satisfy you. More
by Corelle
Employees Worked With
Emily Booker
August 23, 2015
Great deal and attentive sales rep! I found a better deal at Sheehy Ford Ashland than any other dealership I have shopped recently for the particular car I was shopping for. My sales rep I found a better deal at Sheehy Ford Ashland than any other dealership I have shopped recently for the particular car I was shopping for. My sales rep, Lisa Johnson, was very attentive and helpful through the whole process. She never applied pressure but certainly let us know she was there to answer all questions and assist in any way she could. I love my car and am happy with the process I experienced at Sheehy Ashland. More
by dnadlicki
Employees Worked With
Lisa Johnson, Trevor Coley
