Sheehy Ford Ashland
Ashland, VA
Filter Reviews by Keyword
By Type
Showing 977 reviews
Kerry is the man! Kerry was so nice, professional, and helpful. He saved us a lot of money with no hassle and his main focus was customer satisfaction. We let everyon Kerry was so nice, professional, and helpful. He saved us a lot of money with no hassle and his main focus was customer satisfaction. We let everyone know where we purchased our new F150 and to go see Kerry. More
Great Experience; 2nd purchase from Sheehy. My sales person was Josh Shepard and he did a fantastic job. The sale was very smooth with no problems in the process. The finance expert, John Seal My sales person was Josh Shepard and he did a fantastic job. The sale was very smooth with no problems in the process. The finance expert, John Seal, the person I bought my first car from at Sheehy, made the finance process easy as could be and the sales manager John McGrane rounded out the team with a great performance. I will continue to use Sheehy because they are honest and sell a good product at a good price. More
Excellent Salesmen! We had the pleasure of working with Tony Nowlin. He made our car buying experience better than we could have ever imagined. Thank you Tony for going We had the pleasure of working with Tony Nowlin. He made our car buying experience better than we could have ever imagined. Thank you Tony for going above and beyond to make sire your customers are happy! More
Customer Centric and Service Committed Mr. Antonio Nowlin and the sales / finance support team are truly committed to ensuring the customer's desires and requests are met or exceeds expecta Mr. Antonio Nowlin and the sales / finance support team are truly committed to ensuring the customer's desires and requests are met or exceeds expectation. Specifically, the service team always provided great maintenance on my Ford Focus, but it was clear to me their concern was as much mileage as I drive on a monthly basis it may be time to look at an upgrade. Hence, Mr. Nowlin received my phone call on his day off; took my specifications and a few days later presented me with options all were wonderful but the Ford Fusion I selected was the ONE. The Finance side of the house always does an impeccable job assisting me and support Mr. Nowlin's goal of customer satisfaction. In closing Sheehy Ford Ashland is a very professional, courteous and comprehensive Sales & Service organization. My recommendation if you are reading this review; stop and consider what has been written and make a visit to Sheehy Ford Ashland ---ask for Mr. Nowlin and I am confident your review will be just as exciting. Michael Terry Director of Finance IOWC More
A Great Experience I went there looking for a used truck I had seen on their web site. I got to dealership at closing on Sunday ( Oct 25th ) at approx. 5:10 pm . Kerry, I went there looking for a used truck I had seen on their web site. I got to dealership at closing on Sunday ( Oct 25th ) at approx. 5:10 pm . Kerry, after dealership was closed took the time to see if he could help me locate this truck. He located this truck, went and got keys so I could see interior of truck. I got his business card and came back on Monday during store hours. Now he was very busy this Monday, handling several customers, including myself, so I looked around , while he was helping someone else, spotted another truck, some how he got me keys to test drive this truck, and said test drive it for 24 hours, so I did. Needless to say I had the Best experience I have ever had at a car dealership. I will buy my next truck from Kerry at Sheehy Ford /Ashland . I will recommend to everyone I know to buy from Sheehy Ford /Ashland. The Experience was Great ! More
Do Not Work With Sheehy Do not buy your car from Sheehy Ashland. Don't. Want to know why? Because frankly they don't listen, offer false promises, and you get screwed over b Do not buy your car from Sheehy Ashland. Don't. Want to know why? Because frankly they don't listen, offer false promises, and you get screwed over because of it. When I bought my vehicle I told them SPECIFICALLY I did not want to pay for the VIP service, but lo and behold once I got the vehicle, there it was tacked onto my loan. Also, if you're promised something make sure they deliver because you'll end up screwed. I was promised free Siruius Radio for 30 days, never happened. Was promised they would hold onto a second key whenever I needed it (they said they had it held there) and surprise again, that wasn't the case so that when I did lose my key I had to continue to pay for something I shouldn't have. Make sure you get your car tested as well before you buy it, one of the speakers was blown when I purchased the vehicle but I was assured by the salesman it was "Just how it sounds on SYNC" The speaker is blown, I'm paying more on my loan than I want, and I had to pay extra for a key I shouldn't have to begin with. DO NOT DEAL WITH SHEEHY, THEY WILL SCREW YOU OVER. More
Exceptional Customer Service I came to the dealership with a specific price range. Kerry immediately assisted me and showed me the cars in my price range and allowed me to test dr I came to the dealership with a specific price range. Kerry immediately assisted me and showed me the cars in my price range and allowed me to test drive them for comparison. He is very knowledgeable and knew all of the features of each vehicle. Kerry listened to my needs and delivered everything that he promised while ensuring that all my purchasing needs were met. He followed up with a personal text message thanking me for my business while giving me his contact information should I need any further assistance with my vehicle. The purchasing and finance process was extremely fast and efficient. There was no haggling over price which is refreshing. Derrick was very professional and helpful. Exception Customer Service was provided throughout the entire experience by each individual employee as well as the dealership. More
Nice people We went here looking for a newer but used truck. Kerry Harrell approached us and showed us two of the trucks we had identified. We went out for a test We went here looking for a newer but used truck. Kerry Harrell approached us and showed us two of the trucks we had identified. We went out for a test drive and were debating options although were not totally sold on either truck. We then looked a two Eclipse SUV's and test drove one of them. We debated these and decided that we were interested in one. Kerry showed us the maintenance records since this suv had been purchased and maintained by their dealership. And went through all options for purchasing. Finally he handed us off to Trevor who walked us through the finance details. It took a few hours but was mostly an easy process and we walked out with the suv we wanted at a reasonable price. More
Almost too easy Purchased a special order F150 because of the USAA car buying service. Nick was very professional, polite and punctual every step of the way. Trevor m Purchased a special order F150 because of the USAA car buying service. Nick was very professional, polite and punctual every step of the way. Trevor made the business end very easy. I plan to have my truck serviced here and trust the Service Department is as good as the Sales Department. More
Very Easy After months of unsuccessfully searching for a car, I walked into Sheehy expecting disappointment. But thanks to Kerry, I was able to drive away with After months of unsuccessfully searching for a car, I walked into Sheehy expecting disappointment. But thanks to Kerry, I was able to drive away with exactly what I wanted! He listened and provided! More