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Sheehy Ford Ashland

Ashland, VA

4.9
977 Reviews

11450 Washington Highway

Ashland, VA

23005

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Showing 977 reviews

November 08, 2015

Kerry is the man! Kerry was so nice, professional, and helpful. He saved us a lot of money with no hassle and his main focus was customer satisfaction. We let everyon More

by Tlewis48@hotmail.com
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kerry Harrell
November 04, 2015

Great Experience; 2nd purchase from Sheehy. My sales person was Josh Shepard and he did a fantastic job. The sale was very smooth with no problems in the process. The finance expert, John Seal More

by Tom Patriot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Shepard, John Seal , John McGrane
November 03, 2015

Excellent Salesmen! We had the pleasure of working with Tony Nowlin. He made our car buying experience better than we could have ever imagined. Thank you Tony for going More

by His name
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Nowlin
November 02, 2015

Customer Centric and Service Committed Mr. Antonio Nowlin and the sales / finance support team are truly committed to ensuring the customer's desires and requests are met or exceeds expecta More

by Michael T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lynhardt, Frank Tinney , Trevor Coley, Tony Nowlin
October 29, 2015

A Great Experience I went there looking for a used truck I had seen on their web site. I got to dealership at closing on Sunday ( Oct 25th ) at approx. 5:10 pm . Kerry, More

by truckguy,bob201
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Seal , Kerry Harrell
October 28, 2015

Do Not Work With Sheehy Do not buy your car from Sheehy Ashland. Don't. Want to know why? Because frankly they don't listen, offer false promises, and you get screwed over b More

by IHerring
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John, no longer works with company
Nov 19, 2015 -

Sheehy Ford Ashland responded

Hi again. Thanks for letting me know this issue has not yet been resolved. I have agreed to refund you for the key purchased, $20 for the radio you never received, and $100 in goodwill. This resolution was deemed satisfactory by the BBB, and I hope by now you have received your check and feel satisfied. If you feel that there is anything still unresolved, call me at your earliest convenience. Thanks! Kevin McLaughlin, General Manager.

October 26, 2015

Exceptional Customer Service I came to the dealership with a specific price range. Kerry immediately assisted me and showed me the cars in my price range and allowed me to test dr More

by Terri B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kerry Harrell, Derrick Pendergrass
October 24, 2015

Nice people We went here looking for a newer but used truck. Kerry Harrell approached us and showed us two of the trucks we had identified. We went out for a test More

by happyconsumer
Friendliness
Recommend Dealer
Yes
Employees Worked With
Trevor Coley, Kerry Harrell
October 20, 2015

Almost too easy Purchased a special order F150 because of the USAA car buying service. Nick was very professional, polite and punctual every step of the way. Trevor m More

by Mark J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Coley, Nick Awad
October 20, 2015

Very Easy After months of unsuccessfully searching for a car, I walked into Sheehy expecting disappointment. But thanks to Kerry, I was able to drive away with More

by Ms.White
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kerry Harrell
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