Sheehy Ford Ashland
Ashland, VA
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Buying a truck sight unseen They answered on line request within 3 mins. Transferred me to sales, we worked out a deal, he offered to deliver later in the day 120 miles away wh They answered on line request within 3 mins. Transferred me to sales, we worked out a deal, he offered to deliver later in the day 120 miles away which they did. Stayed in touch via phone throughout the afternoon keeping me up to date on activity. Very cooperative, easy to deal with, courteous, laid all the facts on the line. Promised delivery between 8:00 and 8:30 and they arrived at 8:15. Delivery driver excellent. Let me test drive truck before he left to be sure I was satisfied. Completed all paper work in professional manner. Said he would follow up with salesman on a couple of issues I had. When they delivered the truck it was exactly as they said it would be.. Vincent called the next day to see that all was well and follow up on the couple of issues that I had. Promised to settle the issues. More
Helpful throughout I had found the truck I wished to purchase online, a 2008 Ford F-250 Lariat crew cab. Jennifer met me at the front door upon my arrival and immediatel I had found the truck I wished to purchase online, a 2008 Ford F-250 Lariat crew cab. Jennifer met me at the front door upon my arrival and immediately set about helping me locate the truck. As it turned out it had just recently been received by the dealership and was still in the shop. It had not been detailed and checked over by the shop yet, but that didn't prevent Jennifer from arranging an on the spot test drive for me! Throughout the price negotiations she was straight up and able to answer, or immediately find out the answer to any of my questions and I believe I got a fair price for the truck, warranty and optional service package. After the truck was inspected the following day it was determined that some repairs would be carried out to bring the vehicle up to spec. Once again Jennifer was helpful and informative throughout, with excellent communication keeping me up to date with reports from the shop throughout the week. I was pleased to see that she followed up on every detail and request I had regarding the truck long after the sale was made. She was charming, personable and professional from start to finish. I knew what I wanted and she made sure that I got! More
Maurice Shands Maurice was great. He was friendly and very helpful.He helped with finding the car i wanted.He explained and answered all my questions, there were a l Maurice was great. He was friendly and very helpful.He helped with finding the car i wanted.He explained and answered all my questions, there were a lot. I was there a long time though , Maurice waited with me through all of it. I will recommend Sheehy ford and Maurice to anyone More
David Elsey David was very helpful and knowledge. He really cared about how you felt with the car. He even left me take it home for an hour or so! 100% would reco David was very helpful and knowledge. He really cared about how you felt with the car. He even left me take it home for an hour or so! 100% would recommend him to anyone. More
Mustang lover Best service! Best deal! Friendly! Very knowledgeable! I like the fact that the salesperson trusted us enough to test drive the car without him! They Best service! Best deal! Friendly! Very knowledgeable! I like the fact that the salesperson trusted us enough to test drive the car without him! They work with us! Very helpful! Billy Talley could learn from them! I went there before coming yo Sheeney! Best decision we made! Thank you! More
They helped me get a car when no one else would. I had an unusual circumstance where I couldn't get a car but Sheehy Ford Ashland went above and beyond. I'm so greatful. Everyone was wonderful and I had an unusual circumstance where I couldn't get a car but Sheehy Ford Ashland went above and beyond. I'm so greatful. Everyone was wonderful and understanding. More
great salesman, had nice service from Kerry. new what i wanted and was very helpful.i would come back again in the future. good selection and price. had nice service from Kerry. new what i wanted and was very helpful.i would come back again in the future. good selection and price. More
Very Happy Momma Kerry, Was so helpful from the moment we walked in the door. Laid everything out for me. He picked out an awesome car for me and walked me through all Kerry, Was so helpful from the moment we walked in the door. Laid everything out for me. He picked out an awesome car for me and walked me through all the steps. Explained things when needs. Sat in the car before I left showed me how different things working. Making sure I was completely comfortable pulling off the lot. He didn't leave me wondering. I have been driving my new car for a few days now and I am very satisfied. In love with it, More
2nd time buyer, very satisfied this was the second car I have purchased at this dealership. I found them to be patient, did not rush or pressure me at all, and were very easy to rea this was the second car I have purchased at this dealership. I found them to be patient, did not rush or pressure me at all, and were very easy to reach for questions. Kerry was fun to work with and i would recommend him and them to anyone. More
2017 PICKUP PURCHASE Went in Sheehy with list of truck and all options I wanted. Really lucked out and got a good sales professional (Vincent Terrell). Sheehy did not have Went in Sheehy with list of truck and all options I wanted. Really lucked out and got a good sales professional (Vincent Terrell). Sheehy did not have what I was looking for so Vincent found it at another Sheehy Dealership. He then took the time to show me vehicles on the lot and extrapolated what the vehicle would be. We settled on a no hassle price and Mr. Terrell went and picked up the vehicle. Closing went smooth and I was on my way home with the identical truck I wanted with the exception of color. My wife changed my mind on that and I'm very pleased with her choice of color. Would highly recommend Sheehy Ashland and try to get Mr Terrell, you won't be disappointed. More