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Sheehy Ford Ashland

Ashland, VA

4.8
994 Reviews

11450 Washington Highway

Ashland, VA

23005

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Showing 994 reviews

November 02, 2021

Chris Brooks did a fabulous job. He was knowledgeable of the product (F-150,) and the many options. He made our purchase experience pleasant, quick and painless. More

by The whites
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher brooks
Nov 04, 2021 -

Sheehy Ford Ashland responded

The Whites, thank you for your kind review; we are happy to pass along your comments to the team here at Sheehy Ford of Ashland! Thank you so much again for your feedback! We hope you have a great day!

October 27, 2021

Sales Department was fantastic. I picked out my vehicle online and also got financing before visiting the dealership. Salesman Calvin Boston and finance person Eric were great. The entire sales staff was f More

by annecaroline92
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Calvin Boston, Eric unsure of last name.
Oct 29, 2021 -

Sheehy Ford Ashland responded

Annecaroline92, thank you for your kind review; we are happy to pass along your comments to the team here at Sheehy Ford of Ashland! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 21, 2021

Purchased a 2022 Box Van for our Senior Center's foodbank program. Took us longer to drive to pick it up than the entire transaction. Complete professional and courteous service. More

by cshort
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Paulette
Oct 23, 2021 -

Sheehy Ford Ashland responded

Cshort, we're happy you found our staff to be so supportive during your experience here at Sheehy Ford of Ashland. We hope to see you soon!

October 13, 2021

Brantley Slater is best with no pressure and honestly listens and looks for what you want More

by lauren
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brantley Slater
Oct 14, 2021 -

Sheehy Ford Ashland responded

Lauren, thank you for your kind review; we are happy to pass along your comments to the team here at Sheehy Ford of Ashland! Thank you so much again for your feedback! We hope you have a great day!

September 14, 2021

General Manager will call you back for a purchase. This same person will not call you back to discuss service issues. When I first began my relationship with this company they had good customer service. More

by CCG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
None of the people on the list are identified.
Sep 15, 2021 -

Sheehy Ford Ashland responded

Ccg, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (804) 242-0391. We look forward to hearing from you.

September 12, 2021

We were only looking for a new vehicle. Sheehy Ford Ashland ended up having one on their lot. We were only beginning our search. They showed us the new 2022 version. We ended up driving it off their More

by Mike
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherry Epps
Sep 15, 2021 -

Sheehy Ford Ashland responded

Hi Mike, thank you for taking the time to leave a review for us at Sheehy Ford of Ashland. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 18, 2021

I already bought a 2020 Ford Ranger last year. My wife picked it out and took it over. This year we decided to trade in our Focus and buy another truck. Zachary Goodnite was our salesperson for both. Very More

by SamS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zachary Goodnite
Aug 28, 2021 -

Sheehy Ford Ashland responded

Hi Sams, thank you so much for your positive comments about Sheehy Ford of Ashland! We can't wait to see you again, have a great day.

August 02, 2021

We purchased a 2021 Ford EcoSport on July 31. My wife and I were greeted by our salesman at the front door. After we sat down at Richard Zaleski's desk we were treated to excellent service. He took the time More

by randerson1954
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Gittman, Erroll Brower
Aug 09, 2021 -

Sheehy Ford Ashland responded

Randerson1954, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Sheehy Ford of Ashland. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 04, 2021

Salesman Kalvin lied that vehicle was present. I drive 3 hours just to be told it was just sold. Once I called another store I was advised it had been sold a few days ago. Do t lie and make people drive jus More

by Onelife2liveby
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Kalvin
June 25, 2021

I had an excellent experience purchasing an F150 from Calvin Boston.  He provided a nice overview of the vehicle and allowed me time to look it over. At no point did I feel like he was pushing me.  Aft More

by Bruce Donald
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Calvin Boston
Jul 01, 2021 -

Sheehy Ford Ashland responded

Bruce Donald, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Sheehy Ford of Ashland. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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