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Sheehan Cadillac - Service Center

Pompano Beach, FL

4.4
235 Reviews

235 Reviews of Sheehan Cadillac - Service Center

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October 18, 2024

Jim is always friendly and gets right to the job. i have been coming to him for over 6 years. More

by JOANN945
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Reardon
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2024

Clean, meat, efficient, timely , courteous people, amenities appreciated. Will return as needed without worry soon and would recommend to others More

by craparo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Farkas
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2024

I recently have had issues with my vehicle and their service center is amazing! Robert Farkas was so helpful throughout the entire time my car was in the shop, keeping me updated and communicating so we More

by macho1062
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Petrone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristy Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Asherman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Farkas
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Reardon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2024

Easy to schedule. Excellent service. Did take 2.5 hrs for an oil change. Said they were short staffed. More

by ergambi
Recommend Dealer
Yes
Employees Worked With
Danny Asherman
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2024

Best service ever! I will always bring my car to Jim and Sheehan Cadillac! Thank you Jim. More

by markgerke3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristy Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Reardon
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2024

James is always pleasant. He takes the time to explain maintenance and provides good Service. More

by BULOG68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Farkas
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Reardon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2024

Dealership needs to re-evaluate the meaning of service. We expect more from Cadillac. We expect a lot more from Sheehan. Very disappointing More

by INFO@ONEUPMGMT.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Danny Asherman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Farkas
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Sheehan Cadillac responded

.

Oct 14, 2024 -

Sheehan Cadillac responded

We apologize for any misunderstandings and strive to satisfy every customer. Please reach out to our Service Director at 9543633601 so we can discuss any issue you may have has and resolve to your satisfaction

October 13, 2024

My service rep Mr. Sanchez with the repair was done my only issue I wish I would’ve got a paper receipt instead of having to go through my email this way I could commun More

by amyfl6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2024

Friendly Fast Efficient Did a great job! Convenient Keep me updated on services and supple coupons More

by MISTYMJACKSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Reardon
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2024

The service department is excellent. I will bring my car to your service department every time my car needs maintenance and service. More

by lynne.arlen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Zislen
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Reardon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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