Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
184 Reviews of Sheehan Cadillac - Service Center
Sort by
September 18, 2024
The Sheehan Cadillac staff was prompt, courteous, and thorough. The work was done and the car came back clean. thorough. The work was done and the car came back clean. More
by emcgee
Verified CustomerEmployees Worked With
September 15, 2024
Everything was great. The experience is always perfect at Sheehan service. I don’t know what else to say. The experience is always perfect at Sheehan service. I don’t know what else to say. More
by djcolangelo
Employees Worked With
September 12, 2024
Excellent service and they took their time to fix the problem right. We have been very happy problem right. We have been very happy More
by MAX2000HERE
September 11, 2024
I needed to have the software updated on the vehicle. They did a great job. Danny communicated every step of the way. Everyone was very professional. My only issue is I remembered the wireless phone char They did a great job. Danny communicated every step of the way. Everyone was very professional. My only issue is I remembered the wireless phone charger didn’t work. I called it in. It was not on my service invoice and it still doesn’t work and so now I gotta bring the car back again. More
by ABOVA
Employees Worked With
September 10, 2024
Great service here as always. Finally fixed a problem Chevy couldn’t figure on and t. Finally fixed a problem Chevy couldn’t figure on and t. More
by NICKMANNING12
Employees Worked With
September 09, 2024
Had my two cars serviced. Robert took care of all the details. Completely satisfied. TY Robert took care of all the details. Completely satisfied. TY More
by Louise Amato
Employees Worked With
September 08, 2024
Service was ok. Took 4 separate trips to discover the problem. A spark plug. Unreal Took 4 separate trips to discover the problem. A spark plug. Unreal More
by wastemarco
September 07, 2024
The car was there for a long time, they needed few days to figure it out what was wrong with the car.. The communication from our assistant has been terrible and not clear , I had to go at the store person to figure it out what was wrong with the car.. The communication from our assistant has been terrible and not clear , I had to go at the store personally twice to try understand what was going on. This is by far not the experience you expect from Cadillac More
by MARCO.SANTORO73
Employees Worked With
September 01, 2024
Beautiful facility - waiting room a pleasure. Prompt, efficient, excellent service. Need better sinage after recent move to direct people - at former service building and at new building.servi Prompt, efficient, excellent service. Need better sinage after recent move to direct people - at former service building and at new building.service department More
by HHKMDJD
September 01, 2024
Taken my truck for engine light they must’ve sent me back and forth about 10 times. They either keep clearing the code because they are lazy or the truck has serious issues and they can’t figure it out. By and forth about 10 times. They either keep clearing the code because they are lazy or the truck has serious issues and they can’t figure it out. By the way they almost never have a loaner! You can either wait one month for a loaner or they will put you in a rental, something not comparable with what your having serviced. I received a Nissan rogue! They had a truck but Sheehan won’t cover it so be prepared to come out of pocket More
by cmone56
Employees Worked With
