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Sheehan Cadillac - Service Center

Pompano Beach, FL

4.4
263 Reviews

263 Reviews of Sheehan Cadillac - Service Center

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December 19, 2024

Great service, Jeniffer and Danny took care of me very well fast and courteous and by the way, I have a 2024 lyric a day charged it when I picked it up not like the other dealership give you the car not c More

by LAZAROCACERESLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Asherman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : And Jeniffer, I spoke to her first
December 19, 2024

Carlos Sanchez was responsive. Returned phone calls and was able to take care of my problem right away. Thank you Carlos! More

by vb4play
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2024

In and out as promised Comfortable lounge Service advisor listened to my concerns Car washed More

by TT777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2024

Prompt and courteous. Beautiful, comfortable waiting area. Too bad you're not in New jersey! More

by LES8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Farkas
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2024

Thank you for taking care of my car. Robert Farkas did a great job! Dealer rater website is horrible. More

by tacperio
Recommend Dealer
Yes
Employees Worked With
Robert Farkas
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2024

The service was excellent even though the repairs are expensive, but you get what you pay for. Thank you for your service and I will recommend you to my friends who owns a cadillac. More

by RAYMONDCLARK93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Farkas
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2024

came back three times to fix the noise on my car. I couldn’t figure it out finally said oh it’s the brakes after three times if it was the brakes, it shouldn’t have taken that long to figure out.. It More

by jjraad76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Farkas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : robert farkas
Dec 18, 2024 -

Sheehan Cadillac responded

Thankyou for the feedback. Sometimes noise issues can be difficult to find. Please give us a call so we can set an appointment so we can have a technician test drive with you to determine the noise and diagnose it properly

December 13, 2024

Sales team was way too pushy on the verge of obnoxious. I won’t go back. Am buying a car at bayview More

by ceilmadison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlos Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Sheehan Cadillac responded

Thankyou for your feedback. Please give our sales manager a call at 9544261800 as we would like to speak with you and help you the best way we can

December 13, 2024

Every experience with JT in Collision is always wonderful. First class man! I really appreciate how kind, caring and understanding he is. More

by JLRICE77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JT Sheehan
December 13, 2024

Great customer service a little to long for the wait time with an appointment but overall good thanks More

by SVCAP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Asherman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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