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Sheehan Cadillac - Service Center

Pompano Beach, FL

4.4
234 Reviews

234 Reviews of Sheehan Cadillac - Service Center

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December 13, 2024

Great customer service a little to long for the wait time with an appointment but overall good thanks More

by SVCAP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Asherman
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2024

Bought a few cars from here. Newest car went in for warranty work. Didn't charge it or wash it. Dont expect typical dealer service. More

by SSMITH3103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Customer Relations
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Kelley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Gerke
1.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Petrone
1.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Jackson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Sheehan Cadillac responded

Thankyou for the feedback. We verified the vehicle was washed and vacuumed when it was completed but was parked for a day or two in our delivery area. We would be happy to detail at your convenience for you. Please give us a call at 954 4261800 so we can schedule for you.

December 11, 2024

Work was completed on time. Service consultant was very helpful and accommodating. Car came back very clean. More

by szmulewicz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Asherman
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2024

The service was great, and I would highly recommend Sheehan for service of your Cadillac More

by jj sehlke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Asherman
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2024

When checking in for service I see no reason to have to wait for someone that is assigned to me to be available While others are not busy. In my experience with other dealers currently They always check so More

by ams7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Sanchez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2024 -

Sheehan Cadillac responded

Thankyou for the feedback. We appreciate you taking the time to respond regarding your visit. Thankyou for your business and look forward to taking care of all your automotive needs in the future.

December 08, 2024

Carlos was excellent and I am satisfied with the service that was provided to my vehicle. More

by EYNSTYNE*
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2024

Robert was clear, concise and efficient. Exactly would you want at your visit, he needs a raise! More

by touring1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Farkas
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2024

Rapping people off charge for the service I didn’t need on my 2023 Colorado very bad experience More

by irisdortilus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Farkas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Sheehan Cadillac responded

Thankyou for your feedback. When a vehicle was broken down and not running when it came in. We performed the required diagnostics and recommend the necessary repair based on our findings. I see that after the component was replaced, the vehicle started and ran. If you have any questions we would be glad to speak with you. Please give us a call at 9543633601 at your convenience

November 30, 2024

Parts to service my vehicles have never been on hand. Requiring return trips when ordered part received. More

by hchurchville
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Reardon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Sanchez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2024 -

Sheehan Cadillac responded

Thankyou for your feedback. Unfortunately some components are still a challenge. Thankyou for your business and please contact us at anytime so we can assist you in any way we can .

November 30, 2024

I have my XT-4 serviced at Sheehan because of their great customer service and competence. Incidently I live in Wellington Fl. And drive over 40 miles one way for their service. More

by maryd063
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Asherman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Farkas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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