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Sheehan Cadillac - Service Center

Pompano Beach, FL

4.4
218 Reviews

218 Reviews of Sheehan Cadillac - Service Center

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December 04, 2024

Robert was clear, concise and efficient. Exactly would you want at your visit, he needs a raise! More

by touring1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Farkas
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2024

Rapping people off charge for the service I didn’t need on my 2023 Colorado very bad experience More

by irisdortilus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Farkas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Sheehan Cadillac responded

Thankyou for your feedback. When a vehicle was broken down and not running when it came in. We performed the required diagnostics and recommend the necessary repair based on our findings. I see that after the component was replaced, the vehicle started and ran. If you have any questions we would be glad to speak with you. Please give us a call at 9543633601 at your convenience

November 30, 2024

Parts to service my vehicles have never been on hand. Requiring return trips when ordered part received. More

by hchurchville
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Reardon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Sanchez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2024 -

Sheehan Cadillac responded

Thankyou for your feedback. Unfortunately some components are still a challenge. Thankyou for your business and please contact us at anytime so we can assist you in any way we can .

November 30, 2024

I have my XT-4 serviced at Sheehan because of their great customer service and competence. Incidently I live in Wellington Fl. And drive over 40 miles one way for their service. More

by maryd063
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Asherman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Farkas
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 27, 2024

danny never followed thru w his promises. my lease was over and i would never buy a car here due to the service experience i encountered here. the car concierge finally sorted things out for m More

by SCTHOMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Klindt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Asherman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Sheehan Cadillac responded

We appreciate your feedback. Please give our Service Manager a call at 9543633601 to discuss the issue you had. We strive to satisfy every customer every time. We would like to speak to you and try to help in any way we can.

November 25, 2024

Danny took care of all the issues very efficiently and communicated every new update promptly. More

by mac4miked
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Asherman
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2024

Excellent service. Recommend highly. Will definitely return. Car was returned washed and cleaned. Waiting room is full equipped. More

by pphilippe5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Farkas
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2024

Excellent service. Would definitely bring my car there again No problems. Quick and easy. Friendly More

by gcampenni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristy Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Asherman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Farkas
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Reardon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2024

The dealership is not close to my home however the service and the service advisor are great. More

by GDS1025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Reardon
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2024

I purchased this car from Sheehan 3 yrs ago and the r/headlight was out. They first told me it was the Ballast then unable to fix it told me it was the capsule and quoted me an exhorbatent price of clo More

by gjb853
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Reardon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2024 -

Sheehan Cadillac responded

I apologize for the issue you are having with the vehicle's lighting issue. Headlamp assemblies are expensive but I would like to see if I can help you. Please reach out to me at 9543633601 as I would like to do my best to help you before you buy from Amazon. I will also try to give you a call to discuss

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