Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
251 Reviews of Sheehan Cadillac - Service Center
Sort by
January 19, 2025
Really enjoyed my buying experience at Sheehan. Additionally, the service side is beyond amazing thanks to their staff, courtesy shuttles, and complimentary rental cars. Additionally, the service side is beyond amazing thanks to their staff, courtesy shuttles, and complimentary rental cars. More
by CMKAMBOBE
Verified CustomerEmployees Worked With
January 17, 2025
Sometimes things are out of our control when we depend on other people to complete a service but Carlos made sure that my service request was completed and I was treated right. I really appreciated that. I w other people to complete a service but Carlos made sure that my service request was completed and I was treated right. I really appreciated that. I will not second guess using Sheehan Cadillac for my service needs in the future. I sold the truck that was serviced and that went well. Thanks again! More
by COOPERFIRM
Employees Worked With
Other Employees :
Service Driver, she was very helpful and professional
January 17, 2025
My 2024 XT6 developed a transmission issue which apparently has been resolved by the dealership. Danny Asherman kept me informed daily on the progress which was greatly appreciated. apparently has been resolved by the dealership. Danny Asherman kept me informed daily on the progress which was greatly appreciated. More
by KBSIPOS
Employees Worked With
January 17, 2025
Jim Reardon in Cadillac dealership was very accommodating and did a great job. One thing I was disappointed and tried to read or scan my computer for problem codes, but it would not turn on. I was hoping to and did a great job. One thing I was disappointed and tried to read or scan my computer for problem codes, but it would not turn on. I was hoping to find out if it was a bad fuse, which I couldn’t expound upon exorbitant costs very satisfied with the service. More
by stronz
Employees Worked With
January 17, 2025
i wanted an estimate. i had to pay for a diagnostic test to get one. i could not get a range of what it would cost. so, i agreed to the diagnostic test for $265. then, i w i had to pay for a diagnostic test to get one. i could not get a range of what it would cost. so, i agreed to the diagnostic test for $265. then, i was told the diagnostic test found $1200 of work that was needed, but after that was taken care of it may not fix the problem, but diagnostic could then tell what other work might be needed. again no info could be provided re chance of need for more, range of how much it should be. i also got text advising of a half a dozen other things i should buy, at much higher prices than say auto zone or jiffy lube. i waited well over an hour for a driver after being told he'd arrive shortly. he was a nice guy. he picked me up from home promptly so i could retrieve my car. More
by HLEINWAND
Employees Worked With
January 16, 2025
Excellent customer service from Danny the Service Rep I was disappointed having to have only one courtesy car available to give me a ride home. My previous experience has never been riding with tw Rep I was disappointed having to have only one courtesy car available to give me a ride home. My previous experience has never been riding with two other customers while they are driven home. More
by PKFTLAUD
Employees Worked With
January 14, 2025
Exceptional dealership and service. I want to thank them all. Carlos is the go to service writer. I want to thank them all. Carlos is the go to service writer. More
by ajetmech2002
Employees Worked With
January 14, 2025
Carlos in service was receptive and very respectful and informative. He completed my service in a great time frame and delivered my car clean and running well informative. He completed my service in a great time frame and delivered my car clean and running well More
by alexrx4
Employees Worked With
January 12, 2025
Danny made the process quick, easy, and seamless. He was communicative and a pleasure to work with. He was communicative and a pleasure to work with. More
by kimdebiase4
Employees Worked With
January 11, 2025
Great service from Robert Farkas as always. Sales department sucks. Bought 2 Escalade V last year not from Shehaan. Thx /Patrik Gransater Sales department sucks. Bought 2 Escalade V last year not from Shehaan. Thx /Patrik Gransater More
by PATRIK.GRANSATER
Employees Worked With
