Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
182 Reviews of Sheehan Cadillac - Service Center
Sort by
October 31, 2024
Went in for an update on my new XT4 Cadillac with 1500 Miles for a computer update. They said it would take about 2 hours? I had to leave my vehicle overnight. I wasn't very happy with the service departm Miles for a computer update. They said it would take about 2 hours? I had to leave my vehicle overnight. I wasn't very happy with the service department. More
by frankieboy2475
Verified CustomerEmployees Worked With
October 30, 2024
Carlos Sanchez was the best. He kept his promises, returned calls. very professional and knowledgable. He kept his promises, returned calls. very professional and knowledgable. More
by mcguinnjerry
Employees Worked With
October 30, 2024
Issue not fixed no communication. I feel my service tech is not honest not comfortable going to this dealer any longer I feel my service tech is not honest not comfortable going to this dealer any longer More
by RADPEST45
Employees Worked With
October 24, 2024
The service dept. is extremely slow for standard maintenance. Had A 10:00 a.m appt. Brought my car in early. I knew maybe it would not get worked on early. I did not g is extremely slow for standard maintenance. Had A 10:00 a.m appt. Brought my car in early. I knew maybe it would not get worked on early. I did not get picked up until after 4:30 p.m. I was told it would be ready after lunch. Not that this is your problem but I missed going to dinner with friends. Had I known it would be that long I could have made other arrangements. Nobody seemed to care about that. All the work I had done was standard. One of the things I wanted checked was supposed fine. It wasn't. More
by LADYBOPP
Employees Worked With
October 22, 2024
Dan my rep was very good, nice guy. He kept me aware of progress on my repair and had a courtesy car rental available. Repaired as we had discussed and stayed within a reasonable timeli He kept me aware of progress on my repair and had a courtesy car rental available. Repaired as we had discussed and stayed within a reasonable timeline. More
by JWILLIAMS7752
Employees Worked With
October 20, 2024
Danny Asherman was professional and courteous, kept me updated on my service. Keep up the good work. updated on my service. Keep up the good work. More
by gerrydoty
Employees Worked With
October 19, 2024
the staff was great would recommend to everyone. it was great experience at this time it was great experience at this time More
by JLMETNER
October 18, 2024
Clean, meat, efficient, timely , courteous people, amenities appreciated. Will return as needed without worry soon and would recommend to others amenities appreciated. Will return as needed without worry soon and would recommend to others More
by craparo
Employees Worked With
October 18, 2024
Jim is always friendly and gets right to the job. i have been coming to him for over 6 years. i have been coming to him for over 6 years. More
by JOANN945
Employees Worked With
October 16, 2024
Easy to schedule. Excellent service. Did take 2.5 hrs for an oil change. Said they were short staffed. Excellent service. Did take 2.5 hrs for an oil change. Said they were short staffed. More
by ergambi
Employees Worked With
