Back

Sheehan Cadillac - Service Center

Pompano Beach, FL

4.3
219 Reviews

219 Reviews of Sheehan Cadillac - Service Center

Sort by
December 18, 2024

Thank you for taking care of my car. Robert Farkas did a great job! Dealer rater website is horrible. More

by tacperio
Recommend Dealer
Yes
Employees Worked With
Robert Farkas
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2024

The service was excellent even though the repairs are expensive, but you get what you pay for. Thank you for your service and I will recommend you to my friends who owns a cadillac. More

by RAYMONDCLARK93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Farkas
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2024

came back three times to fix the noise on my car. I couldn’t figure it out finally said oh it’s the brakes after three times if it was the brakes, it shouldn’t have taken that long to figure out.. It More

by jjraad76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Farkas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : robert farkas
Dec 18, 2024 -

Sheehan Cadillac responded

Thankyou for the feedback. Sometimes noise issues can be difficult to find. Please give us a call so we can set an appointment so we can have a technician test drive with you to determine the noise and diagnose it properly

December 13, 2024

Sales team was way too pushy on the verge of obnoxious. I won’t go back. Am buying a car at bayview More

by ceilmadison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlos Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Sheehan Cadillac responded

Thankyou for your feedback. Please give our sales manager a call at 9544261800 as we would like to speak with you and help you the best way we can

December 13, 2024

Every experience with JT in Collision is always wonderful. First class man! I really appreciate how kind, caring and understanding he is. More

by JLRICE77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JT Sheehan
December 13, 2024

Great customer service a little to long for the wait time with an appointment but overall good thanks More

by SVCAP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Asherman
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2024

Bought a few cars from here. Newest car went in for warranty work. Didn't charge it or wash it. Dont expect typical dealer service. More

by SSMITH3103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Customer Relations
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Kelley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Gerke
1.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Petrone
1.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Jackson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Sheehan Cadillac responded

Thankyou for the feedback. We verified the vehicle was washed and vacuumed when it was completed but was parked for a day or two in our delivery area. We would be happy to detail at your convenience for you. Please give us a call at 954 4261800 so we can schedule for you.

December 11, 2024

Work was completed on time. Service consultant was very helpful and accommodating. Car came back very clean. More

by szmulewicz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Asherman
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2024

The service was great, and I would highly recommend Sheehan for service of your Cadillac More

by jj sehlke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Asherman
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2024

When checking in for service I see no reason to have to wait for someone that is assigned to me to be available While others are not busy. In my experience with other dealers currently They always check so More

by ams7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Sanchez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2024 -

Sheehan Cadillac responded

Thankyou for the feedback. We appreciate you taking the time to respond regarding your visit. Thankyou for your business and look forward to taking care of all your automotive needs in the future.