Sheehan Cadillac - Service Center

Great Service! I went to take my car to get it serviced and while I was waiting Rebecca helped me register my car with OnStar. She is ways very helpful and patient. I went to take my car to get it serviced and while I was waiting Rebecca helped me register my car with OnStar. She is ways very helpful and patient. Rebecca definitely makes sure that you always get taken care of and leave completely satisfied with your service. More

Best place for service. Jim Reardon in service knows the customer, cars, and service. Great person to deal with. Rebecca Hussle makes sure your Total Experience at Sheehan Jim Reardon in service knows the customer, cars, and service. Great person to deal with. Rebecca Hussle makes sure your Total Experience at Sheehan Cadillac is pleasurable. Jim and Rebecca are the reason I only take my Cadillac to Sheehan for service! More

Great service Ive have been a customer at this dealership for over twenty years. Since Sheehan has taken ownership, the service department has been completely upgra Ive have been a customer at this dealership for over twenty years. Since Sheehan has taken ownership, the service department has been completely upgraded. Rebecca always makes sure that I'm always being taken care of. Jamie Wells was the best customer service person that I've ever dealt with at the dealership. I would highly recommend letting Jamie help with customer service training. Alan Willard More

One of the finest service departments I have encountered. Jamie wells went out of his way to accommodate me with my 2016 Cadillac Escalade after being serviced wrong in Pennsylvania, and Rebecca Hussie could Jamie wells went out of his way to accommodate me with my 2016 Cadillac Escalade after being serviced wrong in Pennsylvania, and Rebecca Hussie could not have been more accommodating in seeing that things were done with great success. They reprogrammed my vehicle and it's running better now than it has in many months, I am very upset with Colonial Motor Mart of Indiana, Pa 15701. I have bought over 12 Escalade over the years and service has gone down hill. My next several new Escalade will be from Sheehan. 2019 is in the near future. Thanks Jamie and Rebecca. If I could give them 100 stars, I would. Thank you Sheehan Group. More

Best Customer Service Ever I stopped by the dealership just to get my tire pressure checked and to my surprise, I was offered a complementary car wash! While I was waiting, I wa I stopped by the dealership just to get my tire pressure checked and to my surprise, I was offered a complementary car wash! While I was waiting, I was greeted by Rebecca Hussle. She was so sweet! It was Valentines Day and she greeted me with a complementary smoothie, a rose and a balloon! Then she hooked me up with three free months of On-Star and helped me set it up. I was blown away by the level of courtesy and appreciation given to me for being a customer. I give them a 12 out of 10! More

Fantastic! Rebecca Hussle and Keith Eckert were fantastic. Both went far beyond what was expected - Rebecca helped with Onstar options and Keith spent valuable Rebecca Hussle and Keith Eckert were fantastic. Both went far beyond what was expected - Rebecca helped with Onstar options and Keith spent valuable time on the phone dealing with a tire warranty issue. My great thanks to them both. I will definitely continue to bring my car to Sheehan. More

Awesome!!! I met a gentleman by the name of Brian Goodman and he made me feel awesome. He took care of my service needs. I pray that he will always be there for I met a gentleman by the name of Brian Goodman and he made me feel awesome. He took care of my service needs. I pray that he will always be there for me and it nice too know that people like him are still around. Also Rebecca Hussle was very sweet and kind. P.S. This was my first visit at Sheehan Cadillac. Helen D More

great Cadillac service experience Jamie Wells and Rebecca were spot on in dealing with my family car issues. The problem was fixed in a normal amount of time and at a reasonable price. Jamie Wells and Rebecca were spot on in dealing with my family car issues. The problem was fixed in a normal amount of time and at a reasonable price. They explained all of the issues with the vehicle and did not try to convince us to put more into the vehicle than what was needed. More

Great Service Department I have a 2010 CTS with 21,000 miles and a 2016 CT6 Platinum with 6,000 miles. I recently took the 2010 in to the Sheehan Cadillac Service department I have a 2010 CTS with 21,000 miles and a 2016 CT6 Platinum with 6,000 miles. I recently took the 2010 in to the Sheehan Cadillac Service department to have 4 new tires and alignment,, new engine oil, and all new fluids and filters, etc. My Service Advisor was Brian Goodman. My bill was $2300.00. Brian was professional, sincere and experienced. He followed the work with the mechanic, took me back in the garage to visit the car while being serviced, provided me with a loner car for 2 days and was the only service advisor in the shop at 4:00PM on Saturday.to turn the car back over to me. I am a 67 year-old Professional Engineer who still practices daily. Consequently, my expectations would have been higher than that of others. Brian's personal attention, his knowledge, and the absence of bull____ make Brian an asset to the dealership and professional to be trusted. Keep up the good work Brian, Thanks, John W. Hobbs jwh@hobbslaw.us More

Turn $42.00 into making $400.00 Went there with a nail in my tire to be remove my bill was $42.00 no problem. While I was waiting Rebecca Hussle introduce her self and asked if we ca Went there with a nail in my tire to be remove my bill was $42.00 no problem. While I was waiting Rebecca Hussle introduce her self and asked if we can look into my on star service. I went into her office and she found my account and contacted on star customer service and asked if there is any way we can lower my payments of $73.00 a month if there was any promotions the rep. put us on hold for a few minutes and came back with a monthly payment of $34.00 a month that was a $400.00 a year savings to me.. A BIG THANK YOU TO REBECCA HUSSLE!!! More