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Sheehan Cadillac - Service Center

Pompano Beach, FL

4.4
263 Reviews

263 Reviews of Sheehan Cadillac - Service Center

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March 08, 2025

Excellent customer care and service. They really do go above and beyond to deliver quality service to their clients. More

by JACKIEHUDSON09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Asherman
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2025

Very impressed with the remodeled building and service waiting area. Everyone is very courteous and professional. More

by drock46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Reardon
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2025

Gina Natale is an inspiration! She exceeded my exaptation and expedited the body work. Thank you! More

by WRRNJOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Natale
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2025

Always happy with my service counselor, Robert Farkas, who goes over the top to help me with my questions and car issues/services I may have/need. I also enjoy my quick conversations with the transportat More

by NANCYCORSOGHEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Farkas
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 04, 2025

Always responsive and considerate of the customer needs and schedule. Lounge comfortable and well-furnished with adequate refreshments. Courtesy van for rides a plus! More

by DOREENGAUTHIER
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Reardon
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 04, 2025

I've been using the dealership for many years and have been very satisfied with the service I have received, Always professonal, complete and accurate. More

by rssmit3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Asherman
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2025

First time there with my Blackwing. New facility is beautiful. Service Advisor Dan and Tech Mike were excellent! More

by blakeman.richard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Asherman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Childs
February 28, 2025

The dealership was wonderful. The service man Casey knows his job and is very good and explaining what needs to be done. They did a wonderful job on my car and my car was cleaner More

by lynne213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey
February 25, 2025

2 1/2 hrs for an oil change with an appointment? ?????? Time for an express oil change center. More

by RADARJS11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Danny Asherman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2025 -

Sheehan Cadillac responded

Thankyou for your feedback. With the oil change and tire rotation, we perform a complete safety inspection and a courtesy wash. We apologize for the longer that normal service time as we strive to complete the services as fast as possible. I see we also had to test one of the keyless entry fobs as it wasn't operating properly and to verify it was only a bad battery

February 23, 2025

There’s always great service and amazing friendly staff every time I get my cars serviced there. More

by ASHLEYVZ1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristy Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Asherman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Farkas
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Reardon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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