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Sheehan Cadillac - Service Center

Pompano Beach, FL

4.4
249 Reviews

249 Reviews of Sheehan Cadillac - Service Center

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February 07, 2025

I have visited the dealership on a couple of occasions for general maintenance and a minor cosmetic issue. The service team, especially Danny, is always attentive and their attention to detail is outstand More

by pineda2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Asherman
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 06, 2025

It took a little longer than I expected. Getting home I found the rear storage area in a bit of disarray. I still have to come back for my second wiper blade. Staff is extremely polite an More

by andrewcaesar217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Reardon
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 06, 2025

Jim has given me excellent service for many years . Very helpful on advice follow up and quick response More

by RASER.RR
Recommend Dealer
Yes
Employees Worked With
James Reardon
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2025

Danny is a great Service Advisor! !! He is the consummate professional and excels at keep you informed about repair progress and offers thoughtful and comprehensive service solutions a More

by Ferrariguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Asherman
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2025

Excellent customer service service, always on time and direct to the issue, not trying to to oversell something More

by JCR27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2025

Professional and did not have to wait too long. Car was ready the next day. More

by Rmagallie.m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Customer Relations
4.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Asherman
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

As usual the service was outstanding! ! Robert is GREAT to work with and is very knowledgeable and helpful!! More

by greg.potkulski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Farkas
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2025

James cant ever remember who I am or seems not to care about its customers. He NEVER completes his jobs as requested. There is something always missing from the work order that was "missed" needing to eit More

by DLAREG85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Reardon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2025 -

Sheehan Cadillac responded

Thankyou for your feedback. I apologize if there were any misunderstandings during your visit. We always want to provide the most convenient service while your vehicle is here so you do not need to return causing an inconvenience. Please feel free to call me at 9543633601 and I will help you in any way I can

January 30, 2025

Wish you were a bit more forthcoming with the needs of the vehicle. Only wanted an oil change. Then almost $1k dollars later…🤔 More

by MMQ4190
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Sanchez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2025 -

Sheehan Cadillac responded

Thankyou for your feedback. We truly appreciate your business. If you have any questions at all please feel free to give us a call at 9543633601

January 29, 2025

EXCELLENT SERVICE DEPENDABLE ALWAYS ACCOMODATING WITH SERVICE APPOINTMENTS THE DROP OFF AND PICK UP SERVICE IS OUTSTANDING More

by BIGLEWBOCA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Reardon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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