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182 Reviews of Sheehan Cadillac - Service Center
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November 19, 2024
Excellent service. Recommend highly. Will definitely return. Car was returned washed and cleaned. Waiting room is full equipped. Recommend highly. Will definitely return. Car was returned washed and cleaned. Waiting room is full equipped. More
by pphilippe5
Verified CustomerEmployees Worked With
November 19, 2024
Excellent service. Would definitely bring my car there again No problems. Quick and easy. Friendly Would definitely bring my car there again No problems. Quick and easy. Friendly More
by gcampenni
November 18, 2024
The dealership is not close to my home however the service and the service advisor are great. service and the service advisor are great. More
by GDS1025
Employees Worked With
November 16, 2024
I purchased this car from Sheehan 3 yrs ago and the r/headlight was out. They first told me it was the Ballast then unable to fix it told me it was the capsule and quoted me an exhorbatent price of clo r/headlight was out. They first told me it was the Ballast then unable to fix it told me it was the capsule and quoted me an exhorbatent price of close to $2300 to repair a bit of highway robbery considering the part is on amazon for about $200. Typical dealership price gouging. Im still without a headlight part ordered will have a mechanic friend install. More
by gjb853
Employees Worked With
November 14, 2024
When scheduled my appointment I was told 4 hrs to do the computer updates. We spent the 4 hrs and called to see if ready. We were told about some delay and car wouldn’t be ready until the morning. Here’s wh computer updates. We spent the 4 hrs and called to see if ready. We were told about some delay and car wouldn’t be ready until the morning. Here’s why the rating. You have service coordinators who could be communicating with the service dept. A courtesy call would have been excellent service to tell us about the delay. I would have understood. Instead u had to call after 4 hrs only to be told about the delay. Additionally, I was told the handless truck open feature was fixed and it doesn’t work. Carlos quick call to me after I submitted the survey was responsive. My feedback is more directed at the operation. There could be a standard that service coordinator documents the customers they are working with, then checks in with service department. What a wow it would be to get a proactive call about the progress on the service More
by MICHAEL.CARDELLO0
Employees Worked With
November 14, 2024
Robert always goes out of his way to take good care of me and my car and my car More
by spikemgk
Employees Worked With
November 14, 2024
I love the work Danny treated me real good i would recommend others to come there recommend others to come there More
by NATEYOUNG6N7
November 14, 2024
The experience was good Danny treated me well I would come back there if I have any problems cause there work is excellent come back there if I have any problems cause there work is excellent More
by NATEYOUNG6N7
Employees Worked With
November 13, 2024
Yesterday, November 12th, I had my oil changed and my tires rotated at this location. James was great, thanks. But I have two concerns. First, after the tire rotation, the car’s performance worsened tires rotated at this location. James was great, thanks. But I have two concerns. First, after the tire rotation, the car’s performance worsened and now often jerks while driving. Second, some money was taken from my car. It wasn’t much, just a few dollars, but I’m glad I had taken out the larger bills, as they would likely have been taken too. We were shocked, and I hope the manager can check the security cameras to identify who may have done this. This is a reputable place with a good atmosphere. I’ve enjoyed the excellent coffee from their $10,000 coffee machine. I still hope to return soon for future services and to consider buying a car here. More
by Steve
Employees Worked With
November 12, 2024
Friendly went over expectations and done the work exactly in the timeframe that he had mentioned in the timeframe that he had mentioned More
by SEABREEZE16
Employees Worked With
