Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Sheehan Cadillac
Pompano Beach, FL
464 Reviews
The team at Sheehan Cadillac would like to welcome you to our dealership in Pompano Beach, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Cadillac vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Pompano Beach, you can always count on the professional technicians in our Cadillac service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own!
Lots of folks in Pompano Beach count on the high-quality vehicles and services found at Sheehan Cadillac, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 464 reviews
October 20, 2017
plain and simple, they lie continuously to sell vehicles! sheehan cadillac is the biggest ripoff I have ever dealt with in all my years of buying vehicles. They had a 2009 escalade hybrid that was listed onli sheehan cadillac is the biggest ripoff I have ever dealt with in all my years of buying vehicles. They had a 2009 escalade hybrid that was listed online that i was interested in. I was working with james heon on the vehicle over the phone because i am over 850miles away. I was told the vehicle was in tip top shape cosmetically with but just one scratch that was visible and one door ding that was visible and everything on the vehicle was in good working order mechanically as well and that the scratch can be taken care of when they detail the vehicle. Then after i made an offer on the vehicle i was informed in fact that they actually took the vehicle in on trade because it was in service for transmission shifting issues. I was hesitant at this point but was under the impression that this dealership was honest and up front in representing the vehicle as i was buying it over the phone and relying on there description of the vehicle. So we worked a deal where they knocked off some on the purchase price to cover some cost towards having the transmission fixed. I purchased the vehicle on aug-23rd, I received the vehicle from transport on the 30th and the dealership had all paperwork signed they needed on the vehicle by aug 26th. I was told all my paperwork for the vehicle was mailed out to me on the 29th but i didnt receive them till the 22nd of next month and that was after i had to call 5 or 6 different times about them. I understand the hurricane was in that time frame but it was suppose to be mailed out almost 2 weeks before the hurricane come about. This dealership is very unorganized and once they get there money for a vehicle its to xxxx with the customer and what they need to even register the vehicle. Now to the bigger issue, I picked the vehicle up from the shipped and immediately noticed a loud clicking noise from the rear end of the vehicle. The faster i get the more pronounced the noise gets. Come to find out after the rear end was inspected, The factory carrier unit in the rear end was bad as well as the pinion bearings. I called sheehan and spoke with one of the pre-owned managers I believe his name was mark and informed him that not only was the transmission bad, that the rear end was bad as well and it was never mentioned when buying the vehicle. His response was "you bought it as is" and goes on to say he never heard any noise from the rear end and then come to find out they never actually had a service tech look over the vehicle. The rear end could be heard across the parking lot with the car rolling at idle, it was that loud so its hard for me to believe that no one at the dealership heard this thing. Then to add to it, I started noticing this vehicle had major dents all over it like hail damage and the rear bumper looked to have been hit by another vehicle, dents all down the side and big gouges to the metal down the rear hatch about 6" long each and the vehicle was never detailed as i was promised. I brought all this to the attention of james heon my salesman and got no response. So it just goes to show this dealership is a fraud and will lie and mislead you to make a sale. I was lied to countless times from this dealership just on this one sale and it cost me to find that out so i could imagine its a every day routine for these ppl to make a sale. More
by shannon
Employees Worked With
James Heon
October 18, 2017
Very competent and thorough , It was a pleasure dealing with Rebeca she is very knowledgeable and very pleasant. She help me set up the on star in the car and also gave me some r , It was a pleasure dealing with Rebeca she is very knowledgeable and very pleasant. She help me set up the on star in the car and also gave me some restaurant discount cards in which I will definitely use. Thank you More
by LucianoLui
Employees Worked With
Rebecca Hussle
October 18, 2017
Sales and service Of all the car buying in which I have been involved my experience with Sheehan Cadillac was most delightful. I highly recommend Sheehans sales and ser Of all the car buying in which I have been involved my experience with Sheehan Cadillac was most delightful. I highly recommend Sheehans sales and service to everyone. Rebecca Hussle was courteous, delightful and did everything to make my visit very pleasant. She called me soon after my service call to see how I liked my car and to call if I needed anything, which was very thoughtful.She is truly an asset to your business. Sincerely, Annette Nies More
by Ladyrajiah
Employees Worked With
Mark Metivier, Rebecca Hussle
October 17, 2017
Excellant place to do business My experience at this dealership was wonderful . I would highly recommend this place to do business.. I look forward to my next purchase at this deale My experience at this dealership was wonderful . I would highly recommend this place to do business.. I look forward to my next purchase at this dealership... Friendly, not pushy and willing to help More
by Cadillac bruce
Employees Worked With
Rebecca Hussle
October 17, 2017
Excellent Rebecca Hussle & Jim Reardon are very courteous, friendly and knowledgable and everytime I'm there for service they provide a friendly smile and great Rebecca Hussle & Jim Reardon are very courteous, friendly and knowledgable and everytime I'm there for service they provide a friendly smile and great service, they definitely go out of there way to make sure that everything I need is provided. Thank you. More
by Fernando Natal Jr
Employees Worked With
Rebecca Hussle
October 16, 2017
Great Experience! Normally when you purchase a car, it's a very long process, John and Scott made it quick and easy. By the time we got there, everything was ready to g Normally when you purchase a car, it's a very long process, John and Scott made it quick and easy. By the time we got there, everything was ready to go and everything explained. Great service! More
by DBF
Employees Worked With
Mike, John Collins, Scott Lynton
October 14, 2017
Great experience John Collins sold us 2 cars this year and it was a great experience. Super professional, no stress, no problems. Just an easy experience all around. John Collins sold us 2 cars this year and it was a great experience. Super professional, no stress, no problems. Just an easy experience all around. John took care of everything so we could relax. More
by Randi
Employees Worked With
John Collins
October 13, 2017
My First Cadillac James Reardon in the service department was very knowledgeable & so polite. I had my oil changed & tires balanced & rotated & they did their inspectio James Reardon in the service department was very knowledgeable & so polite. I had my oil changed & tires balanced & rotated & they did their inspection to make sure everything was in working order. Good prices & even let me use a coupon I found online! It was such a pleasure to meet Rebecca Hussle. She was introducing herself to every customer in the waiting area & was so energetic! She offered me Onstar free for 5 months & explained everything to me about Onstar & helped with having it connected to my car. She also gave out some great discount cards for area restaurants & we took advantage of one of them for lunch already! I want to thank everybody at Sheehan Cadillac for making us feel so comfortable & important! More
by kar7704
Employees Worked With
James Reardon, Rebecca Hussle
October 10, 2017
Fast and Friendly Service An amazing experience from beginning to end.Great people at all levels of this dealership.Sheehan Cadillac is truly a company that cares, they made my An amazing experience from beginning to end.Great people at all levels of this dealership.Sheehan Cadillac is truly a company that cares, they made my car buying experience,one of tremendous gratitude.The young man Greg Scott and the beautiful young lady Ms. Rebecca Hussle showed me so much hospitality, I would recommend Sheehan Cadillac to everyone. Thank you guys so much for my Amazing experience. More
by Lisa Queen
Employees Worked With
Rebecca Hussle, Greg Scott
October 10, 2017
A WONDERFUL EXPERIENCE- E. BUCHANAN I love this place! Greg Scott is unlike any car salesman I have ever dealt with. Most are pushing and inconsiderate if things aren't perfect. As for G I love this place! Greg Scott is unlike any car salesman I have ever dealt with. Most are pushing and inconsiderate if things aren't perfect. As for Greg, he was awesome. From out first conversation, I knew he was there to help. He was extremely professional, polite and considerate. He found me the car I wanted and negotiated the perfect deal for me. I would recommend Greg Scott and Sheehan Cadillac to anyone, They made my buying experience awesome!@ More
by ELB07
Employees Worked With
Greg Scott
