
Sheehan Cadillac
Pompano Beach, FL
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Marvelous customer service! Gary Premock was very friendly and enthusiastic about the Cadillac brand and helped make the process from beginning to end exciting and rather easy! H Gary Premock was very friendly and enthusiastic about the Cadillac brand and helped make the process from beginning to end exciting and rather easy! He was very knowledgeable and eager to show me what was available on the lot. Also, Mark Ferrari assisted in the sale and the test drive and between he and Gary made the transition very easy and comfortable. I appreciate both of their patience and their knowledge of the vechicle! Tony and Moe were also very helpful. They were all excellent! I am over the moon with my new Cadillac Escalade!! More
Extremely knowledgeable and friendly The staff at Sheehan was extremely helpful and polite in assisting me to find the perfect vehicle for me. They were able to answer all my questions an The staff at Sheehan was extremely helpful and polite in assisting me to find the perfect vehicle for me. They were able to answer all my questions and guide me through the many amazing options. Thanks to them my buying experience was stress free and I got everything I wanted. More
Nice salesperson He’s nice, patient, and definitely not pushy Would recommend Casio to all my friends. He walked me thru all the steps and never rushed me for. He’s nice, patient, and definitely not pushy Would recommend Casio to all my friends. He walked me thru all the steps and never rushed me for. Decision. More
Professional, Customer Oriented, Friendly Scott was the absolute consummate Professional. His product knowledge and sales process made things very easy. The Sheehan Dealership atmosphere was f Scott was the absolute consummate Professional. His product knowledge and sales process made things very easy. The Sheehan Dealership atmosphere was friendly and very welcoming. Scott introduced my wife and I to service advisor and to the Manager. Very pleased with Cadillac brand and I recommend Sheehan Cadillac highly. More
Sheehan and Mark Ferrari ROCK What an awesome experience! Mark listened to what I wanted and did everything to make it happen. I have owned a few Cadillacs in the past but have nev What an awesome experience! Mark listened to what I wanted and did everything to make it happen. I have owned a few Cadillacs in the past but have never had anyone take the time to make sure I knew and understood everything my new car had to offer AND help me set up all the apps on my phone. Mark was extremely thourough and patient. We moved here from Michigan and are soooo happy we found such a great salesman and dealership. More
True Cadillac experience We have been looking to replace my SRX which served me very well and kept me safe for the last 8 years. We came down from Jacksonville Florida, 4.5 h We have been looking to replace my SRX which served me very well and kept me safe for the last 8 years. We came down from Jacksonville Florida, 4.5 hours away and passed nearly a half dozen dealers to purchase another XT5 from another dealer, but walked away from the dealer due to poor preparation and salesmanship. After meeting Casio,it was important to me to give my business to him even if it wasn’t the deal of the century.. Thank you, Casio, for keeping with standard of the Cadillac brand. You emulate the true spirit of Cadillac. Casio, you will have much success. More
Service Help Your Service Consultant Keith Eckert went out of his way to ensure me that the brake pad sounds that I was hearing was normal. He had your service peo Your Service Consultant Keith Eckert went out of his way to ensure me that the brake pad sounds that I was hearing was normal. He had your service people check my brakes after they rotated my tires. He informed me that there was no problem with my brakes. My thanks to Sheehan Cadillac and Keith. More
Wonderful Service! We have never had such a pleasant experience at a dealership. Mark Ferrari was our sales rep. He is very personable and courteous. He worked with We have never had such a pleasant experience at a dealership. Mark Ferrari was our sales rep. He is very personable and courteous. He worked with us to get the exact car we wanted at the best possible price. At no time, did we ever feel pressured to buy. It was a relaxed and easy transaction. Mark took his time to explain all of the features of the car and the service that come along with it. We are thrilled with our purchase and are so excited to be a part of the Sheehan Cadillac Family. More
A refreshing change Car buying is often a difficult and tedious day. What a refreshing change at Sheehan! Mark Ferrari was incredibly responsive and diligent. I told hi Car buying is often a difficult and tedious day. What a refreshing change at Sheehan! Mark Ferrari was incredibly responsive and diligent. I told him the car I wanted and he found the exact car that day. We finalized the transaction the following day quickly and efficiently. Mark then spent over an hour with me explaining all of the technology, setting up all the options and working with On Star. No dealer has EVER taken the time or effort to insure I was not only aware of all of the available options but could properly use them. Tony Cartagena, the sales manager, worked to make the transaction even smoother. And Moe in the finance department carefully explained all of the finance documents and options available for care of my beautiful new car. I look forward to getting my next Cadillac from Mark and Sheehan. More
Great experience Our sales rep. Casio was the best. He made our car buying experience great. He showed us all the features of the car and how to use them. Thanks Our sales rep. Casio was the best. He made our car buying experience great. He showed us all the features of the car and how to use them. Thanks Casio More