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Sheehan Cadillac
Pompano Beach, FL
574 Reviews
The team at Sheehan Cadillac would like to welcome you to our dealership in Pompano Beach, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Cadillac vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Pompano Beach, you can always count on the professional technicians in our Cadillac service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own!
Lots of folks in Pompano Beach count on the high-quality vehicles and services found at Sheehan Cadillac, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 574 reviews
January 30, 2025
Wish you were a bit more forthcoming with the needs of the vehicle. Only wanted an oil change. Then almost $1k dollars later…🤔 the vehicle. Only wanted an oil change. Then almost $1k dollars later…🤔 More
by MMQ4190
Verified CustomerEmployees Worked With
January 30, 2025
Flew in and purhcased a vehicle from Justin Klindt July 20, 2024 and drove it home that day. They only gave me 1 key fob and said they knew the previous owner and would get the 2nd fob. It is now January 3 20, 2024 and drove it home that day. They only gave me 1 key fob and said they knew the previous owner and would get the 2nd fob. It is now January 30, 2025 and nothing. I have emailed and called this past fall and winter to keep checking because they will not follow up with me. I spoke to Justin over a week ago and he said he would call me back when he got in later that day, and nothing again. I call exactly 1 week later and no answer and no respons to my voicemail. Scott Zislen, the business manager, told me on the day I bought the car that he kneew the previous owner personally and would reach out ot get the key. I purchased this car and the missing key was not disclosed to me until I was signing the paperwork to which they told me they'd get the key. I've contacted them multiple times and tried to resolve this, but am just getting ghosted, they are the car salesman that we all don't want to deal with. They tell you what you want to hear and then don't stand behind their word and make it right. This could be an easy fix for the dealership to get a new key or an expensive fix for me to deal with a dealership where I live. My advise, shop somewhere else and spend you money with honest people. More
by Rick
January 29, 2025
EXCELLENT SERVICE DEPENDABLE ALWAYS ACCOMODATING WITH SERVICE APPOINTMENTS THE DROP OFF AND PICK UP SERVICE IS OUTSTANDING SERVICE APPOINTMENTS THE DROP OFF AND PICK UP SERVICE IS OUTSTANDING More
by BIGLEWBOCA
Employees Worked With
January 29, 2025
Jim Reardon is very knowledgeable, helpful and courteous. He offers suggestions for maintenance you may need on your card and I am very confident with his opinions. He offers suggestions for maintenance you may need on your card and I am very confident with his opinions. More
by LIJOFLMI
Employees Worked With
January 29, 2025
Easy, good trade value, new modern agency. . Heopful sales agent. Large assortment of available cars to choose from. . Heopful sales agent. Large assortment of available cars to choose from. More
by STEPHENSHULMAN2
Employees Worked With
January 27, 2025
Took a ridiculous 3 months to replace the valve body on my Escalade. I dropped it off Oct 24, 2024 and did not get it back until Jan 27, 2025. Called Robert Farkas regularly for status. He said there we my Escalade. I dropped it off Oct 24, 2024 and did not get it back until Jan 27, 2025. Called Robert Farkas regularly for status. He said there were no valve body parts anywhere. He did give me a dealer loaner car, which I drove for 5 weeks during this time. I asked to escalate the problem and Robert said he had spoken to the Service Manager, but nothing could be done. I didn't get any resolution until the week of Jan 13 when I called the Service Mgr, Tony Petrone myself, and had my husband call Robert Farkas to demand a solution. since my car had been there for 2.5 months. On Jan 17, Christy Johnson, Asst. Service Manager, told me she would call General Motors directly, and said there had been no movement on the part request since the end of October. Sheehan fixed my car Fri, Jan 23rd. However, the battery was dead from sitting for 3 months, and Robert expected me to buy a new battery. I refused and told him to discuss with the Service Managers. Christy Johnson said they'd leave the battery on the charger overnight, which fix the problem. It enrages me that Service wouldn't fully charge the battery before telling me I'd have to buy a new one. I find it hard to believe that there was not one single valve body in all the world that could be located in three months until I had to start fighting for resolution. This is the third time I have brought the car in for this problem with the car shuddering and lurching forward at low speeds. In May 2024, Sheehan replaced the left and right engine mount, and five months later on Oct 9, 2024, Sheehan again replaced the left and the right engine mount. The problem was not fixed, which is why I took the car back in on Oct 24, 2024. As I was driving home from the dealership today, the car lurched forward twice at a low speed, so I will be returning the car to Sheehan tomorrow. I own two Cadillacs, but will not buy a Cadillac again. I've been a Sheehan customer for 9 years and have witnessed the steady decline in service and customer consideration as the years have gone by. More
by 4ROSENBERGS
January 26, 2025
Jim Reardon is excellent! Work performed was perfect. The shuttle driver was polite and a very good driver. Work performed was perfect. The shuttle driver was polite and a very good driver. More
by efitzelf
Employees Worked With
January 25, 2025
Made an appointment with Jim to have my car serviced. He was there as scheduled and took great care of me. I have know him for years and he is always a pleasure to work with. All work was done as promise He was there as scheduled and took great care of me. I have know him for years and he is always a pleasure to work with. All work was done as promised and in a timely manner. More
by lynne Fehland
Employees Worked With
January 23, 2025
Hello Work with KC At Ed Morris always took care of me spoke to him and told me he was with your dealership came down. Everything was excellent. I will be coming there from now on to do service. spoke to him and told me he was with your dealership came down. Everything was excellent. I will be coming there from now on to do service. More
by David D
Employees Worked With
KC
January 22, 2025
Always great dealing with Jim Reardon for years now. I love my Cadillacs for many years now. I love my Cadillacs for many years now. More
by CURTISHENNIGAR
Employees Worked With
