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Sheehan Cadillac
Pompano Beach, FL
581 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 581 reviews
July 13, 2021
I was very pleased with Sheehan Cadillac after a bad experience at another Cadillac dealership in Delray Beach, Fl. The Delray dealership treats its customers very badly but Sheehan Cadillac of Pompano experience at another Cadillac dealership in Delray Beach, Fl. The Delray dealership treats its customers very badly but Sheehan Cadillac of Pompano Beach are fantastic. My self and my business partner both bought XT6 Cadillacs here and are very happy with everyone. This is where I plan to return for all my car needs. Thank you Tom Sheehan for all your help. Mr Craven More
by camcom2001
Employees Worked With
Tom Sheehan and staff, Customer Relations, Jay Pregiato
June 28, 2021
Super responsive, incredibly efficient and quick. Had me in and out in a timely manner. Gary (sales rep) and Mark were super helpful and friendly. Had a lot of paperwork done in advance and I was in and o in and out in a timely manner. Gary (sales rep) and Mark were super helpful and friendly. Had a lot of paperwork done in advance and I was in and out of financing within 15 minutes. Fastest service I ever received buying or leasing a new vehicle. Great job by Mark, Gary and financing team! More
by Zach
Employees Worked With
Gary Calhoun , Mark Anthony Ferrari Sr.
May 18, 2021
I just bought a 2017 Cadillac Escalade Platinum from Gary Catronio at Sheehan Cadillac. I had some requests to customize the vehicle before I got it. He hooked it up and now I’m sittin pretty in a one of a k Catronio at Sheehan Cadillac. I had some requests to customize the vehicle before I got it. He hooked it up and now I’m sittin pretty in a one of a kind Cadillac! Great customer service and communication. I recommend Sheehan Cadillac to anyone and everyone! Go see Gary! I will be back to buy more in the future! More
by Kyle E.
Employees Worked With
Gary Catronio
April 19, 2021
Found a used Escalade for sale and via the website asked about it. They said it was not arriving at Sheehan till next day. We got there around 10AM next day and spent AN HOUR with a salesman talking price, about it. They said it was not arriving at Sheehan till next day. We got there around 10AM next day and spent AN HOUR with a salesman talking price, trade-in, financing/cash deal etc., and test drove the car and a mechanic test drove our trade-in (an Escalade, too.) Now, in the home stretch, our salesman left us to ascertain what the best price he could offer us was, inasmuch as the car was great and we wanted it, but sometime later he returned with a colleague who, while walking towards us, said “Sorry, folks. That car’s sold.” Then he turned and left us there, our mouths hanging open beneath our masks. The humiliated salesman apologized six ways ‘til Sunday and we left...since we were dismissed!!! The message: Better luck next time, kids! Not that Tom Sheehan (to whom we wrote in protest of this treatment) is likely to cry, but I have a little SRX that I’d like to upgrade and I was saving a discussion of my impeccable candy apple red gem for after we sealed the Escalade deal. Or at least after the dealership offered us some kind of apology? Practical way of addressing the humiliation foisted upon us? Require sales staff to place a note on the locker of a colleague that the car he’s actively selling to cash customers had already been sold? You tell me. It would appear Tom passed our missive to his sales manager, who wrote us a lovely, “They don’t pay me enough to make this up to you” note wishing us all the best. You know, “thoughts and prayers.” C’mon. It’s Cadillac. Do better! More
by jcbutton49
Employees Worked With
Bert.
April 06, 2021
Just leased a 2021 Cadillac XT6 with Mark Ferrari. We quickly made the deal and were on our way, Mark is very professional and our experience was suburb. We established our deal over the phone and when w quickly made the deal and were on our way, Mark is very professional and our experience was suburb. We established our deal over the phone and when we arrived, our deal was honored and we were treated very well. We lease cars often and would highly recommend the team at Sheehan and Mark! More
by Brandi
Employees Worked With
Ed, Customer Relations, Mark Anthony Ferrari Sr.
April 06, 2021
Kirk Rowdon is an excellent 7-star manager in service, attention, guarantee and responsibility. They want to buy a Cadillac, go to Sheehan Cadillac today, don't wait any longer, thanks Kirk, see you soon attention, guarantee and responsibility. They want to buy a Cadillac, go to Sheehan Cadillac today, don't wait any longer, thanks Kirk, see you soon !! More
by johan silva
Employees Worked With
Kirk Rowdon
February 16, 2021
I wanted to thank Sheehan Cadillac/Eric Trouillot for helping me purchase my Escalade, Eric knew the car inside and out. Eric worked with me to get the deal I wanted I would highly recommend him if you a helping me purchase my Escalade, Eric knew the car inside and out. Eric worked with me to get the deal I wanted I would highly recommend him if you are looking to buy More
by firelt1862
Employees Worked With
Eric Trouillot
November 30, 2020
Leased a 2021 XT6 from MARK A. FERRARI and MO ELTAWIL. Great deal and very easy. Fast and no pressure! This is my wife's second Cadillac. Thank you gentlemen! Great deal and very easy. Fast and no pressure! This is my wife's second Cadillac. Thank you gentlemen! More
by thartless
Employees Worked With
MO ELTAWIL, Customer Relations, Mark Anthony Ferrari Sr.
August 06, 2020
Dangerous Business Doing Shady Sales Tactics You will regret buying or working with Sheehan Cadillac. Very shady sales tactics, constant lies to the customer. Also, very little knowledge of veh You will regret buying or working with Sheehan Cadillac. Very shady sales tactics, constant lies to the customer. Also, very little knowledge of vehicles. Once talking with the sales guys, you realize that they are just trying to push a sale through, with no regard to actually caring about the customer. In addition, they will tell you a car is available, have you fill out all the paperwork, run your credit, just to turn around at the last min and tell you someone else purchased that vehicle. Then of course they will try to put you in a more expensive car. This is an old tactic used by many dealers in hopes that you will still buy from them because they already ran your credit. Lastly when speaking with the GM, Mark Metivier about how I intend to leave horrible reviews everywhere, he decided to threaten me telling me verbatim "We know where you live". More
by Sheehan Sucks
Employees Worked With
Eric, Mark Metivier
February 26, 2020
Excellence We just leased a new 2020 CT5 and everyone at the dealership was great. Everyone we dealt with was terrific and offered great customer service. Comple We just leased a new 2020 CT5 and everyone at the dealership was great. Everyone we dealt with was terrific and offered great customer service. Completely happy with both the new vehicle and experience. More
by Roesdesk
Employees Worked With
Tom Sheehan, Mark Anthony Ferrari Sr., Mark Metivier
