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Sheehan Cadillac

Pompano Beach, FL

4.6
519 Reviews
The team at Sheehan Cadillac would like to welcome you to our dealership in Pompano Beach, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Cadillac vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Pompano Beach, you can always count on the professional technicians in our Cadillac service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Pompano Beach count on the high-quality vehicles and services found at Sheehan Cadillac, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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5101 N. Federal Highway

Pompano Beach, FL

33064

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Showing 519 reviews

May 18, 2021

I just bought a 2017 Cadillac Escalade Platinum from Gary Catronio at Sheehan Cadillac. I had some requests to customize the vehicle before I got it. He hooked it up and now I’m sittin pretty in a one of a k More

by Kyle E.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Catronio
April 19, 2021

Found a used Escalade for sale and via the website asked about it. They said it was not arriving at Sheehan till next day. We got there around 10AM next day and spent AN HOUR with a salesman talking price, More

by jcbutton49
Recommend Dealer
No
Employees Worked With
Bert.
May 04, 2021 -

Sheehan Cadillac responded

Hello Mr. Button, This is Mark Metivier, I am the General Manager here at Sheehan Cadillac and the "sales manager" who wrote you the email when I was made aware of your experience here at Sheehan Cadillac. I have no idea where you got the idea that I told you I don't get paid enough to make it up to you. You even put it in quotes as thought I said that verbatim to you. I took the time to write you a 3 paragraph email apologizing for your experience, giving more detail on what had happened on our end and accepting responsibility for the situation. This is a direct quote from the email I sent you: "We should have alerted you and your wife sooner. I accept that we did not do everything in our ability to minimize the impact of this situation and again I am sincerely sorry. Please know we would love the opportunity to earn your business in the future and I personally would do whatever in my ability to make up for this bad experience." You responded to my email, confirming you received it, and requested I find you a similar vehicle. I left you with a promise to keep a look out for another 2013 Escalade with low miles. I understand you had a bad experience and once again accept fault in not alerting you sooner that the vehicle had been sold, but this review is, in the very least, an unfair representation of the way we do business and the way I conduct myself personally. This is ultimately a human business and mistakes will happen, as much as we try to avoid them. We are left to accept ownership of the situation, apologize, and look for opportunities to do better. All the Best, Mark Metivier General Manager Sheehan Cadillac

April 06, 2021

Kirk Rowdon is an excellent 7-star manager in service, attention, guarantee and responsibility. They want to buy a Cadillac, go to Sheehan Cadillac today, don't wait any longer, thanks Kirk, see you soon More

by johan silva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Rowdon
April 06, 2021

Just leased a 2021 Cadillac XT6 with Mark Ferrari. We quickly made the deal and were on our way, Mark is very professional and our experience was suburb. We established our deal over the phone and when w More

by Brandi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Customer Relations
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Anthony Ferrari Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed
February 16, 2021

I wanted to thank Sheehan Cadillac/Eric Trouillot for helping me purchase my Escalade, Eric knew the car inside and out. Eric worked with me to get the deal I wanted I would highly recommend him if you a More

by firelt1862
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Trouillot
November 30, 2020

Leased a 2021 XT6 from MARK A. FERRARI and MO ELTAWIL. Great deal and very easy. Fast and no pressure! This is my wife's second Cadillac. Thank you gentlemen! More

by thartless
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Customer Relations
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Anthony Ferrari Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MO ELTAWIL
August 06, 2020

Dangerous Business Doing Shady Sales Tactics You will regret buying or working with Sheehan Cadillac. Very shady sales tactics, constant lies to the customer. Also, very little knowledge of veh More

by Sheehan Sucks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric, Mark Metivier
February 26, 2020

Excellence We just leased a new 2020 CT5 and everyone at the dealership was great. Everyone we dealt with was terrific and offered great customer service. Comple More

by Roesdesk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Anthony Ferrari Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Sheehan, Mark Metivier
February 25, 2020

We have never purchased a vehicle out of state until we entered Sheehan Cadillac and met Mark Ferrari. We live in Indiana and were on vacation in Pompano Beach, Florida. We decided to go into Sheehan Cad More

by whitplace2003
Recommend Dealer
Yes
Employees Worked With
Mark Anthony Ferrari Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2020

Mark Ferrari’s service was impeccable! The best I’ve had (ever) and I have owned or leased Cadillac for many years. I appreciated Marks’ attention to detail! The showroom was immaculate and all employees w More

by Tishflavin1953
Recommend Dealer
Yes
Employees Worked With
Customer Relations
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Anthony Ferrari Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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