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Sheehan Cadillac
Pompano Beach, FL
521 Reviews
The team at Sheehan Cadillac would like to welcome you to our dealership in Pompano Beach, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Cadillac vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Pompano Beach, you can always count on the professional technicians in our Cadillac service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own!
Lots of folks in Pompano Beach count on the high-quality vehicles and services found at Sheehan Cadillac, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 521 reviews
November 21, 2022
I scheduled my service online Friday, Nov. 18, 2022, and was able to lock in a service appointment (oil change and tire rotation plus multipoint inspection) for 8am on Sat. 19, 2022. The morn 18, 2022, and was able to lock in a service appointment (oil change and tire rotation plus multipoint inspection) for 8am on Sat. 19, 2022. The morning of my appointment I was greeted by Robert Farkas at the door, and he reviewed my service request and inspected my vehicle to provide me other service options and also asked me if I had any coupons for the service. He advised me that my appointment should not take more than 1 1/2hours with the included carwash. I then proceeded to the waiting room. I received notification that my car was ready at 9:13am and was on my way soon afterwards. I also left with quotes on 3 different brands of tires since I was advised that I was nearing the wear make on tires. Thanking Robert and Sheehan team for the great Service! Regards, Steven D. More
by Steven D
Employees Worked With
Robert Farkas
September 23, 2022
I would love to see a CADILLAC DEALERSHIP step up to the plate and do something to help out their brand customers with the infamous CUE system 2013 -2017 jel screen. There is a class action suit pending in plate and do something to help out their brand customers with the infamous CUE system 2013 -2017 jel screen. There is a class action suit pending in the courts and Cadillac knows these screens are faulty, especially in hotter climates . The replacement part which a skilled technician can install in about one hour costs less than $50 plus labor. But Cadillac dealers are mostly tossing the console and forcing customers to purchase an entire new console for over $1500. Some dealers to show good faith are doing the repair for about $500 according to Cadillac owners blog, but not here. They want their $1000 per car irrespective of what damage they have done to the brand. I have owned 14 Cadillac’s over the last 41 years, 1 Corvette, and 1 Yukon that I purchased from Sheehan GMC BUICK. This is my third CUE SCREEN but now I’m done. Cadillac isn’t what it use to be, integrity isn’t what it use to be. Customer service is an oxymoron. Doing what’s right doesn’t matter anymore. More
by Sfltaxpro
Employees Worked With
Repair
July 29, 2022
Excellent service at Sheehan Cadillac. I arrived without an appointment and nonetheless Vanessa was quick to get my 2013 ATS in the queue and serviced relatively quickly. Communication was I arrived without an appointment and nonetheless Vanessa was quick to get my 2013 ATS in the queue and serviced relatively quickly. Communication was clear and transparent on the process and assurance was given on the cost and next steps. Vanessa also arranged for alternate transportation/shuttle service during the time my ATS was in the shop (less than 1 day). I will recommend Sheehan Cadillac to friends and family, and I would return with any future service needs. More
by gordo
Employees Worked With
Vanessa, George
July 23, 2022
Dealer service advisor Robert is honest, caring and listens to the customer. He’s by far in a league of his own. The check in guy before you see the service advisor, is the most polite and courteous listens to the customer. He’s by far in a league of his own. The check in guy before you see the service advisor, is the most polite and courteous person you will encounter. More
by angelkeim
Employees Worked With
Robert the service advisor
June 23, 2022
They're okay, I guess if you're happy with a CarMax experience. So long as you understand that regardless of what might be said by the salesman, the price they list online for their used Cadillacs i experience. So long as you understand that regardless of what might be said by the salesman, the price they list online for their used Cadillacs is all they can offer. I was told by my salesman via voicemail that my offer ($2200 below ask) was low, but that if I could raise it another $700 we would have a deal. I countered with $2000 below ask, then when I spoke with him on the phone to follow up, he changed it to the online price (a difference of $1400), saying that was all he could do. I subsequently called and spoke on the phone with both the sales manager, Mark Gerke, and the preowned manager, Frank Gambone to see if there was some confusion. I asked Mr Gambone to counter my offer if he thought it was too low and he declined and just went on about the price listed online was the price. If Sheehan's intent is to not negotiate pricing with their customers, perhaps they should say as much so the public understands it's the same as CarMax and not to waste time with this dealership if they don't agree with the online price listed. More
by Jeff
Employees Worked With
Eric Trouillot, Harold Rawls
May 24, 2022
Dependable , professional, friendly . Very happy dealing with Sheehan Cadilac dealership Looking forward dealing with them in the future to Very happy dealing with Sheehan Cadilac dealership Looking forward dealing with them in the future to More
by zoricam
Employees Worked With
Jay Pregiato
May 12, 2022
I've been dealing with this agency for a long time This was the best feeling I've had. All around good experience Extremely knowledge Made the transition smooth If I needed another car this time This was the best feeling I've had. All around good experience Extremely knowledge Made the transition smooth If I needed another car this week I'd go back to Mark Tom: you recommended Mark to me you were right, he was great to work with I will be back for my next Cadillac More
by mandm10983
Employees Worked With
