Sheehan Cadillac
Pompano Beach, FL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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"VERY UNPLEASANT EXPERIENCE" I purchased a pre-owned vehicle from Sheehan Cadillac on 7/14/2019 that was financed. I did not take delivery of the vehicle and then cancelled the pu I purchased a pre-owned vehicle from Sheehan Cadillac on 7/14/2019 that was financed. I did not take delivery of the vehicle and then cancelled the purchase the very next day and requested for the manager to inform the bank and finance department of the cancellation. The following day the salesman called me to inform me that the deal had already been processed by the bank and that it cannot be cancelled and would cost me $1,744.00 for Sheehan to purchase the vehicle back from me. This was a lot of money to lose especially as I never even took delivery. I had no choice and paid the $1,744.00. I then contacted the bank to confirm that I was not liable for the monthly payments and the bank informed me that the transaction was never processed, retracted and cancelled. Once I heard that the deal was never processed by the bank and in fact I never owned the vehicle and therefore I could not have sold the vehicle back to Sheehan I contacted the salesman informing him of the situation and asking for a refund of the $1,744.00 paid. His manager responded with threats of legal action and that they would not refund the $1,744.00. They are not keeping up to their promise “we will treat you with honesty and integrity”. THIS HAS BEEN A VERY UNPLEASANT EXPERIENCE AND NOT SOMETHING THAT YOU WOULD EXPECT FROM SHEEHAN AS THEY ARE REPUTIALE AND CADILLAC DEALER OF THE YEAR 2017 & 2018. I am considering all my options including taking Sheehan to the small claims court to recover my $1,744.00. More
Excellent performance Wonderful experience great people! Very patient Explain everything in detail. I will always come back here. Never drive anything but a Cadillac Wonderful experience great people! Very patient Explain everything in detail. I will always come back here. Never drive anything but a Cadillac They went above and beyond to help me. Couldn’t ask for anything more Love them and Mark and Tony were GREAT!!! More
Best Experience at Sheehan Cadillac! We went to trade in my lease for a German vehicle when my mother-in-Law reminded me of Cadillac’s new lineup of SUVs. From the second we walked in the We went to trade in my lease for a German vehicle when my mother-in-Law reminded me of Cadillac’s new lineup of SUVs. From the second we walked in the door, to our salesman Mark Ferrari, to my three enjoyable test drives, it was a no-brainer. We settled on a sporty white XT4, which has ZERO turbo lag, and drives incredibly smooth. The dealership offers an unbeatable concierge service regardless which Cadillac you chose. Mark was patient and took time making sure I understood how to use all of the features and technology my SUV offers. I wouldn’t recommend going anywhere else and I’m looking forward to getting another Cadillac in 3 years at Sheehan! More
Excellent My car was cleaned put in the front ready for me on time. Service writer could not do more for me General service and updates were done perfectly My car was cleaned put in the front ready for me on time. Service writer could not do more for me General service and updates were done perfectly More
Always great service! We always buy our cars from Sheehan. Everyone at the Dealership are always very helpful. We tell our family and friends to go there. Excellent 🚗 We always buy our cars from Sheehan. Everyone at the Dealership are always very helpful. We tell our family and friends to go there. Excellent 🚗 More
Truly a no stress experience from test drive to delivery! Mark Ferrari and the entire team at Sheehan Cadillac are so professional and make it easy and stressless to lease a new vehicle. They did not have a c Mark Ferrari and the entire team at Sheehan Cadillac are so professional and make it easy and stressless to lease a new vehicle. They did not have a car on the lot that met my needs, so they quickly located and secured the exact model with the options we wanted. More
Worth the trip from Naples! Before retiring, one of my responsibilities for nearly 40 years was to handle my company’s automobile fleet. Over those years, I literally bought thou Before retiring, one of my responsibilities for nearly 40 years was to handle my company’s automobile fleet. Over those years, I literally bought thousands of cars through my leasing company. For this deal, I shopped online and Sheehan Cadillac had the best price going in. I live in Naples, which is 2 hours from Pompano Beach. Prices way lower than the dealers in Naples or Ft Myers. Super high level of customer satisfaction in their reviews and I will add mine to it. If you go to Sheehan Cadillac I strongly urge you to ask for Luis Nieves-Santos and please tell him I recommended you. I promise you, you will be amazed with his ability to get a great deal and be your advocate. I normally dislike car dealers - I must tell you I am delighted in every aspect with the purchase of my 2018 Certified Pre-Owned Cadillac XT5 Platinum. More
All Great Guys Michael Simpson ...... Michael was my salesman and he is really a low key no pressure type of salesman and that is very rare. He has been real Michael Simpson ...... Michael was my salesman and he is really a low key no pressure type of salesman and that is very rare. He has been really patient at explaining all the gadgets on the car to me. Antonio Cartagena ........ Antonio is the sales manager and made the deal happen. Mark Anthony Ferrari Sr .......... Even though Mark was not my salesman he has really stepped up to help me understand all the features on the car if I stop by and Mike is not available. I am a slow learner and I am still learning. Robert Farkas........... Robert is my service advisor and again another easy going guy. Dealing with Robert is a no stress experience. He is really wants to make his customer’s satisfied. I am looking forward to continue working with him. More
Thank you! Have had a dozen or so horrible experiences with car dealers and their salespeople. Mark @ Sheehan nailed it. Listened to my requests and accommo Have had a dozen or so horrible experiences with car dealers and their salespeople. Mark @ Sheehan nailed it. Listened to my requests and accommodated my busy schedule. Stay away from Ed Morse Cadillac or any of their dealerships. Trainwreck. More
Thank you Robert I just leased my 4th Cadillac in 10 years this week due to the excellent service Robert provides. He goes out of his was to make what can be a stressf I just leased my 4th Cadillac in 10 years this week due to the excellent service Robert provides. He goes out of his was to make what can be a stressful process seem absolutely effortless. Thank you Robert! More