Sheehan Cadillac

I wanted to thank Sheehan Cadillac/Eric Trouillot for helping me purchase my Escalade, Eric knew the car inside and out. Eric worked with me to get the deal I wanted I would highly recommend him if you a helping me purchase my Escalade, Eric knew the car inside and out. Eric worked with me to get the deal I wanted I would highly recommend him if you are looking to buy More

Leased a 2021 XT6 from MARK A. FERRARI and MO ELTAWIL. Great deal and very easy. Fast and no pressure! This is my wife's second Cadillac. Thank you gentlemen! Great deal and very easy. Fast and no pressure! This is my wife's second Cadillac. Thank you gentlemen! More

Dangerous Business Doing Shady Sales Tactics You will regret buying or working with Sheehan Cadillac. Very shady sales tactics, constant lies to the customer. Also, very little knowledge of veh You will regret buying or working with Sheehan Cadillac. Very shady sales tactics, constant lies to the customer. Also, very little knowledge of vehicles. Once talking with the sales guys, you realize that they are just trying to push a sale through, with no regard to actually caring about the customer. In addition, they will tell you a car is available, have you fill out all the paperwork, run your credit, just to turn around at the last min and tell you someone else purchased that vehicle. Then of course they will try to put you in a more expensive car. This is an old tactic used by many dealers in hopes that you will still buy from them because they already ran your credit. Lastly when speaking with the GM, Mark Metivier about how I intend to leave horrible reviews everywhere, he decided to threaten me telling me verbatim "We know where you live". More

Excellence We just leased a new 2020 CT5 and everyone at the dealership was great. Everyone we dealt with was terrific and offered great customer service. Comple We just leased a new 2020 CT5 and everyone at the dealership was great. Everyone we dealt with was terrific and offered great customer service. Completely happy with both the new vehicle and experience. More

We have never purchased a vehicle out of state until we entered Sheehan Cadillac and met Mark Ferrari. We live in Indiana and were on vacation in Pompano Beach, Florida. We decided to go into Sheehan Cad entered Sheehan Cadillac and met Mark Ferrari. We live in Indiana and were on vacation in Pompano Beach, Florida. We decided to go into Sheehan Cadillac to see if a 2020 CT6 Premium Luxury was available and what kind of deal we could make. We have purchased new Cadillacs for many years and mostly at the same dealership. Mark welcomed us to the dealership and presented a professional image which the dealership should be proud of having him representing its company. He was very pleasant and supportive of our needs from the first minute. He even helped us on his day off! We will definitely be contacting Sheehan Cadillac and Mark Ferrari for our next vehicle purchase. Thanks again, Mark. Great Job!! More

Mark Ferrari’s service was impeccable! The best I’ve had (ever) and I have owned or leased Cadillac for many years. I appreciated Marks’ attention to detail! The showroom was immaculate and all employees w (ever) and I have owned or leased Cadillac for many years. I appreciated Marks’ attention to detail! The showroom was immaculate and all employees were friendly and appreciative of my business! This was my first time at Sheehan Cadillac. More

Buying a Car the Easy Way Mark Ferrari is a extraordinary salesman. He was professional, friendly, helpful, and patient with me. No high pressure techniques were used or other Mark Ferrari is a extraordinary salesman. He was professional, friendly, helpful, and patient with me. No high pressure techniques were used or other tricks that most dealerships use. He listened to my wants and led me to my dream car. At all times I felt relaxed and enveloped in a cocoon of warmth, thoughtfulness, and concern. Mark went way beyond the extra mile. Buying a new vehicle was an absolute joy. Thank you Mark. Thank you Sheehan Cadillac. More

Mark made this experience excellent!! I did not feel like I was at a typical car dealership with all the pressure. This was a first class experience. I would highly recommend Mark Ferrari. I was at a typical car dealership with all the pressure. This was a first class experience. I would highly recommend Mark Ferrari. More

My wife and I are very happy with our SRX acquired at Sheehan, the sales agent Luis Nieves-Santos was very professional on his job oriented to customer needs and knowledgable by facilitating the whole bu Sheehan, the sales agent Luis Nieves-Santos was very professional on his job oriented to customer needs and knowledgable by facilitating the whole buying process. Thank you! More

Outstanding Customer Service! The experience of buying my first car couldn’t have been better, and it’s all thanks to the exceptional customer service we received from Luis at Shee The experience of buying my first car couldn’t have been better, and it’s all thanks to the exceptional customer service we received from Luis at Sheehan Cadillac. We were interested in a hard to find vehicle and a used one at that. Since these cars don’t come around often, rather than treating the sale for granted, Luis went above and beyond to address every concern we had prior to the sale of the car. He didn’t just say he wanted to earn our business like everyone else does- he actually proved it. He didn’t dismiss our concerns with the typical “Well, it’s a used car, it’s not perfect” you hear from nonchalant dealers. Sheehan prides themselves in their customer service and we can attest to that first hand from our experience. Not only were any issues or concerns addressed, but done meticulously. They even detailed the car a second time. Luis was not pushy, he was personable, forthright and professional. The customer service we received at Sheehan at the end of the day set them apart and sealed the deal. More