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Sheehan Cadillac

Pompano Beach, FL

4.6
581 Reviews

5101 N. Federal Highway

Pompano Beach, FL

33064

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Showing 581 reviews

September 08, 2024

Service was ok. Took 4 separate trips to discover the problem. A spark plug. Unreal More

by wastemarco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Asherman, James Reardon
September 07, 2024

The car was there for a long time, they needed few days to figure it out what was wrong with the car.. The communication from our assistant has been terrible and not clear , I had to go at the store person More

by MARCO.SANTORO73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Danny Asherman
Sep 07, 2024 -

Sheehan Cadillac responded

Unfortunately some repairs are more complex than others, and do take longer to diagnose and order whatever component has failed. We apologize for any miscommunication that may have occurred as we strive to be very transparent and stay in touch with all of our customers in a timely manner. We thankyou for your business and look forward to working together in the future

September 06, 2024

Pleased with experience. Sales service excellent. Everyone co-operates with one another. I would return and buy from the same sales person. More

by PEGREALTOR41
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Mark Anthony Ferrari Sr., Mo Zarrabi, Alex Campos
September 06, 2024

Staff cares about making sure you receive exactly what you want. Costumer service outstanding and everyone cares More

by BRUCEFSU95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bert
September 06, 2024

The process was made very easy for us. We had excellentt and personalized service. It felt like they really cared for us. We were very happy with the experience. More

by maryhelen0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kathy Lapage, JT Sheehan
September 02, 2024

Just an amazing experience. I’ve recently relocated to Boca Raton. The sales service provided on a Saturday mid afternoon, on a holiday weekend, by sales mngr “Ati” and sales pe More

by ENRICOFRANCANI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Anthony Ferrari Sr., Atalay Ince
September 01, 2024

Beautiful facility - waiting room a pleasure. Prompt, efficient, excellent service. Need better sinage after recent move to direct people - at former service building and at new building.servi More

by HHKMDJD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristy Johnson, Danny Asherman, James Reardon
September 01, 2024

They all worked effectively as a team to get me in and out the door. More

by tammalco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mo Zarrabi, Atalay Ince
September 01, 2024

Taken my truck for engine light they must’ve sent me back and forth about 10 times. They either keep clearing the code because they are lazy or the truck has serious issues and they can’t figure it out. By More

by cmone56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlos Sanchez
Sep 03, 2024 -

Sheehan Cadillac responded

Sorry to hear about your experience. Hopefully we have another chance in the future to be better. Thank you for the review. Service advisor will reach out when we have a loaner available to resolve the issue with your vehicle

August 31, 2024

Our apt was ontime. My rental was ready. I was called when the car was done. And it was fixed right :) More

by ttommyd77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Reardon
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