Sheehan Cadillac
Pompano Beach, FL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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I want in to get help with questions about my old lease. Mr. Mark Ferrari was so patience. He went over everything with me. He told me I could call him at any time I had any questions. I was very happy with Mr. Mark Ferrari was so patience. He went over everything with me. He told me I could call him at any time I had any questions. I was very happy with my services I left with a new lease on a new car. More
The Sheehan experience was very easy and did nota lotofmy time. The sales person, John Cunningham had all the answers to my question. I leased the exact car I wanted at a fair price. time. The sales person, John Cunningham had all the answers to my question. I leased the exact car I wanted at a fair price. More
Jim Reardon is the best. He provides true customer service. Hard to find today. He is the reason we buy our cars here for many years. He provides true customer service. Hard to find today. He is the reason we buy our cars here for many years. More
Bert is the absolute BEST salesman. He makes purchasing a vehicle so comfortable. John the GM is amazing, he does his best to take care of all customers and he gets the customers the He makes purchasing a vehicle so comfortable. John the GM is amazing, he does his best to take care of all customers and he gets the customers the best deal possible. They are both very friendly and very personable. They don't pressure you into anything. This is my 2nd Cadillac from Sheehan and I wouldn't go anywhere else! Sheehan is definitely believing!! More
I scheduled my service online Friday, Nov. 18, 2022, and was able to lock in a service appointment (oil change and tire rotation plus multipoint inspection) for 8am on Sat. 19, 2022. The morn 18, 2022, and was able to lock in a service appointment (oil change and tire rotation plus multipoint inspection) for 8am on Sat. 19, 2022. The morning of my appointment I was greeted by Robert Farkas at the door, and he reviewed my service request and inspected my vehicle to provide me other service options and also asked me if I had any coupons for the service. He advised me that my appointment should not take more than 1 1/2hours with the included carwash. I then proceeded to the waiting room. I received notification that my car was ready at 9:13am and was on my way soon afterwards. I also left with quotes on 3 different brands of tires since I was advised that I was nearing the wear make on tires. Thanking Robert and Sheehan team for the great Service! Regards, Steven D. More
I would love to see a CADILLAC DEALERSHIP step up to the plate and do something to help out their brand customers with the infamous CUE system 2013 -2017 jel screen. There is a class action suit pending in plate and do something to help out their brand customers with the infamous CUE system 2013 -2017 jel screen. There is a class action suit pending in the courts and Cadillac knows these screens are faulty, especially in hotter climates . The replacement part which a skilled technician can install in about one hour costs less than $50 plus labor. But Cadillac dealers are mostly tossing the console and forcing customers to purchase an entire new console for over $1500. Some dealers to show good faith are doing the repair for about $500 according to Cadillac owners blog, but not here. They want their $1000 per car irrespective of what damage they have done to the brand. I have owned 14 Cadillac’s over the last 41 years, 1 Corvette, and 1 Yukon that I purchased from Sheehan GMC BUICK. This is my third CUE SCREEN but now I’m done. Cadillac isn’t what it use to be, integrity isn’t what it use to be. Customer service is an oxymoron. Doing what’s right doesn’t matter anymore. More
Excellent service at Sheehan Cadillac. I arrived without an appointment and nonetheless Vanessa was quick to get my 2013 ATS in the queue and serviced relatively quickly. Communication was I arrived without an appointment and nonetheless Vanessa was quick to get my 2013 ATS in the queue and serviced relatively quickly. Communication was clear and transparent on the process and assurance was given on the cost and next steps. Vanessa also arranged for alternate transportation/shuttle service during the time my ATS was in the shop (less than 1 day). I will recommend Sheehan Cadillac to friends and family, and I would return with any future service needs. More