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Sheehan Cadillac

Pompano Beach, FL

Overview
Reviews
4.6
581 Reviews
Call Dealership (954) 335-7115

5101 N. Federal Highway

Pompano Beach, FL

33064

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Showing 581 reviews

November 01, 2024

Great Service- Robert Farkas is the Best ! ! I have never had such professional service at a car dealership . More

by edbienkowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Farkas
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November 01, 2024

Very good service specially Danny help me with all , really appreciate cadilllac pompano beach Fl More

by VACATIONCLEANERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Asherman
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October 31, 2024

Went in for an update on my new XT4 Cadillac with 1500 Miles for a computer update. They said it would take about 2 hours? I had to leave my vehicle overnight. I wasn't very happy with the service departm More

by frankieboy2475
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Reardon
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Nov 01, 2024 -

Sheehan Cadillac responded

We appreciate your feedback. This particular recall that General Motors released is time consuming as there are multiple steps in the process. It could take up to 4 hours to perform the recall normally, but if one of those steps glitches or there is a connection issue with the download from GM, the process has to start over again from the beginning. We apologize for any inconvenience

October 31, 2024

Mo was very patient with all of our questions. He knows the cars very well and helped us compare to alternatives. No pressure. More

by Steve
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mo Zarrabi, Scott Zislen
Report | Print
October 31, 2024

Everything was explained in detail, and the on line appointment worked great. Love the improvements to the service department and Dan is always a pleasure to work with. More

by bupd914
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Asherman
Report | Print
October 30, 2024

Carlos Sanchez was the best. He kept his promises, returned calls. very professional and knowledgable. More

by mcguinnjerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Sanchez
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October 30, 2024

Excellent service It was not in my plans to trade but Alex gave me the best option and I traded More

by JDELGADILLOC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mo Zarrabi, Alex Campos
Report | Print
October 30, 2024

Issue not fixed no communication. I feel my service tech is not honest not comfortable going to this dealer any longer More

by RADPEST45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Farkas
Report | Print
Oct 30, 2024 -

Sheehan Cadillac responded

Thankyou for your feedback. I would like to discuss the issue you are having so I can resolve any concern you may have. I can be reached at 9543633601. I am the Service Manager here at the dealership. We strive to satisfy every customer every time.

October 30, 2024

Salesman Jonathan Funsch personally made the process of buying a car fun again. Detailed oriented and credible--but not pushy-- he was the difference maker we shopped at Sheehan after visiting other Cadill More

by flipwake14
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Funsch, Sales Department, Scott Zislen
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October 24, 2024

The service dept. is extremely slow for standard maintenance. Had A 10:00 a.m appt. Brought my car in early. I knew maybe it would not get worked on early. I did not g More

by LADYBOPP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Danny Asherman
Report | Print
Oct 24, 2024 -

Sheehan Cadillac responded

We apologize for any delays in performing the repairs/services on you vehicle. We strive to satisfy all of our customers requests in a timely fashion. Sometimes in the afternoon our drivers do run behind due to un-forseen circumstances, but our goal is to provide a ride as soon as possible when the vehicle is finished. Please reach out to myself or Danny at your convenience so we can discuss any additional issue you are having. We appreciate your feedback so we can resolve your concerns

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