Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Sheehan Buick GMC
Lighthouse Point, FL
695 Reviews
Sheehan Buick GMC is a large car dealer in Florida and has been in the Florida automotive market for over 70 years! We have a dedicated and trained staff to give you a top notch and seamless Internet experience.
Car dealer with awards at Sheehan Buick GMC Sheehan Buick GMC is family owned and operated, and has been at the top of the automotive world because of our simple business philosophy:
*Integrity
*Honesty
*Respect
*Value
*Selection
*Reputation
*Dedication to Customer Satisfaction
*Knowledgeable Staff
*Respect for the Internet Consumer.
We pledge to do whatever it takes to earn your business and will always sell vehicles below our competitors' prices. If that sounds too good to be true, come and see for yourself why...Sheehan's Believin!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 695 reviews
August 12, 2019
Sold a damaged car without letting us know it was repaired I'm U.S. citizen working in Europe now and I wanted to buy a good'ol American van for my family. I have searched for a good vehicle on line and found I'm U.S. citizen working in Europe now and I wanted to buy a good'ol American van for my family. I have searched for a good vehicle on line and found a 2017 Chrysler Pacifica with adequate milage which would correlate with a price for a non-damaged, accident free vehicle of this make, model and year. In the many phone calls and email, where I have tried to find out everything about the vehicle, I was assured that this vehicle has never been involved in any kind of accident or has it been damaged. There were a few minor scratches on the pain, which I was fine with, judging from the videos and photos. Trusting in good American values I thought with a large dealership such as Sheehan Buick GMC, Inc that I was safe. The purchase went through and the dealership delivered and handed over the vehicle to a shipping company on March 5th, 2019. The whole process of getting and retrieving the vehicle in Europe took a while, but we finally had a transport company pick it up on May 8th, 2019. The driver, who also buys and sells vehicle called me right away, from the port in Germany asking me, if the car was in an accident. I told him that that is impossible as I was assured by the dealership that this is not the case. He said that from the many years of working with vehicles, he can tell, that this car was in an accident, and got hit on the driver's side in the rear. When he brought the vehicle, it was very obvious that both the rear sliding door and the rear left panel have been kitted and painted. When I confronted the dealership with this information I was told that they have no idea about this. I told them that the fact that the vehicle was in an accident and was repaired would have lowered the price of the vehicle significantly. They sent me CarFax which did not show any accident and assured me again, that the vehicle was not in an accident or painted. Unfortunately, I'm not convinced that such an obvious repair would have escaped the dealership when they purchased the vehicle themselves, as they have very good technicians for their incoming reviews of the vehicles. Not getting anywhere, I hired a professional appraiser so he could write up a non-bias professional opinion about the fact whether the vehicle was or was not in an accident. I have also filmed the whole process so I have evidence of his measurements, date and time of the event. Sheehan Buick GMC, Inc also suggested that I had an accident with the car and painted it myself. The fact is that the appraiser took a look at the vehicle on May 20th, 2019, which is 12 days after I received the vehicle. The conclusions of his tests show and confirm that the vehicle was damaged on the rear driver's side door and the rear panel, kitted and pained. His conclusion is also, that the paint is much older than two months, which shows that there is absolutely no way that it could have been fixed and painted in the 12 days I had it. Sheehan Buick was not willing to make this right, even after we contacted the BBB. They simply said that those were probably minor scratches repaired. Here are some details of what the problem was and why the repair was extensive. 1. The area of the repair stretches from the rear bumper all the way across the rear sliding door. 2. There are marks that are left after the body filler was sanded. It can be observed even with a plain eye. This was the first indicator that something was seriously wrong. 3. The paint measurements are off the charts. 1. The original paint thickness should be between 100-200 um, which is what the appraiser measured on the rest of the vehicle. He was getting a very consistent reading. 2. A normal paint and lacquer repair would read between 200 -300 um. 3. According professional paint thickness scales a repair where an automotive body filler was used after an accident would read between 520 and 750 um, if the job was done correctly. 4. As you can observe on a photos from when the appraiser was taking readings, his measurements were between 1000 and 2000 um. This is indicative of a thick layer of body filler and a bad paint job. My suggestion is, "Don't lie to your customers." And if you find out that you gave out the wrong information fix your mistake and make things right. More
by Tomas
Employees Worked With
Mark Rindner
August 08, 2019
First Time getting service at Sheehan I bought a Demo 2018 Chevy Silverado 100 year anniversary(Centennial) truck and received a recommendation from a friend to go to Sheehan. Marc Anapol I bought a Demo 2018 Chevy Silverado 100 year anniversary(Centennial) truck and received a recommendation from a friend to go to Sheehan. Marc Anapolsky was very thorough and reviewed my cars history with me, provided fast service and even balanced a tire free of charge. I will only get my service from Sheehan and make a point to stop and see Marc. Thank you as I only trust my vehicles to the best service dealers and Sheehan has proven themselves. More
by frizzo
Employees Worked With
Marc Anapolsky
July 24, 2019
Best car buying experience with Kelly I have only owned Hondas but was ready to move into an SUV and so I gave Kelly a call. He made the process so simple and straightforward! He quoted me I have only owned Hondas but was ready to move into an SUV and so I gave Kelly a call. He made the process so simple and straightforward! He quoted me a great, fair price the first time around, no haggling or negotiating needed. I told him I just had a baby and couldn't spend a lot of time at the dealership with a newborn. Kelly went ABOVE AND BEYOND to get everything ready to go before I got there! It was the easiest, most straightforward experience I've ever had purchasing a vehicle. Kelly is honest, up front and truly cares. He even checked in afterwards to make sure I was still loving my GMC. He is the best! More
by Crystal954
Employees Worked With
KELLY SHIRLEY
July 20, 2019
Time to Change Cars but Not Dealers As a satisfied Sheehan Saab customer (sales and service) for many years, it was a priority for me to stay with Sheehan when it was time to try somethi As a satisfied Sheehan Saab customer (sales and service) for many years, it was a priority for me to stay with Sheehan when it was time to try something new and different. Thanks to Gerard and Clint for making it so easy. More
by On The Road Again
July 20, 2019
Just moved to Florida I recently moved from SC to FL and was looking for a responsible dealer for sales and service. Needing service on my Buick Enclave I found Sheehan on I recently moved from SC to FL and was looking for a responsible dealer for sales and service. Needing service on my Buick Enclave I found Sheehan on the net decided to give them a try. It was a great experience, they diagnosed the problem with my air conditioner and repaired it in a reasonable time. They kept me informed through out the entire process. No doubt, I have found my new dealer, Sheehan More
by ter007
Employees Worked With
Sorry but I do not remember the name of any of he people I dealt with
July 13, 2019
One of the easiest car buying experiences I knew the vehicle I wanted to purchase and was able to work with Gerard over the phone for most of my transaction. When I came in to meet with him a I knew the vehicle I wanted to purchase and was able to work with Gerard over the phone for most of my transaction. When I came in to meet with him and test drive the car he was friendly and very knowledgeable about the vehicle. He also was able to answer all of my questions on my lease return. I tend to hate when its time to get a new lease because of the sales tactics or pressure that can be applied but none of that was had here. I even thoroughly enjoyed my time with the gentleman in finance. I will be coming back to Sheehan Buick GMC again in the future. More
by BaseballMom
Employees Worked With
July 12, 2019
AWESOME!! Jeff Nemeroff is a "spectacular" salesman who was an absolute pleasure to do business with! A good part of the reason my friend bought the truck that Jeff Nemeroff is a "spectacular" salesman who was an absolute pleasure to do business with! A good part of the reason my friend bought the truck that he recently did!! More
by Ilene 825
Employees Worked With
JEFF NEMEROFF
July 09, 2019
Professional Staff My wife and I had an exceptionally good experience leasing our new Buick Enclave today. The entire sales staff managed our needs and requests for info My wife and I had an exceptionally good experience leasing our new Buick Enclave today. The entire sales staff managed our needs and requests for information in a concise and clear format. Our salesman, Igor Mosquera, provided excellent guidance and support during our inquiry for our next vehicle. We never felt any sales pressure or misleading information. Everything was fully disclosed to us. This was our first visit to this dealership. I look forward to continuing our relationship with this dealership. More
by Mike123a
Employees Worked With
Igor Mosquera
July 08, 2019
Vehicle Purchased Sheehan Buick GMC:I give Sheehan Buick GMC 5 Stars. It was a pleasure working with the salesman Mr. Kelly Shirley and others on the sale of the GMC Yu Sheehan Buick GMC:I give Sheehan Buick GMC 5 Stars. It was a pleasure working with the salesman Mr. Kelly Shirley and others on the sale of the GMC Yukon Denali. They all were Champions. Thanks everyone, Mr. Richardson More
by Joe
Employees Worked With
KELLY SHIRLEY
July 04, 2019
new lease car the transition from my old lease car to my new was a very pleasant experience because of Gerard knowledge of the auto and the ease that Clint the mana the transition from my old lease car to my new was a very pleasant experience because of Gerard knowledge of the auto and the ease that Clint the manager made it happen More
by eddie
Employees Worked With
