Shea Buick GMC
Flint, MI
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Happy New Year! I brought my car in on New Years Eve for a a minor problem with my trunk. As I was leaving the check engine light came on. When I pulled my car back I brought my car in on New Years Eve for a a minor problem with my trunk. As I was leaving the check engine light came on. When I pulled my car back into the bay, Howard gave me the best customer service ever by checking in my car and also helping me to get a rental so I would not be stranded for the Holidays. My car was finished in no time and I only had to pay a premium , thanks to Howard's inquiry into my warranty I purchased from the original dealer. I would recommend this team to anyone who is looking for quality service in record time. More
2009 Yukon with two problems My Yukon developed two problems on the way to Flint from Ontario on Dec 23. Mike was able to get my vehicle up and running in a few hours on Dec 26, a My Yukon developed two problems on the way to Flint from Ontario on Dec 23. Mike was able to get my vehicle up and running in a few hours on Dec 26, allowing another family member to get back to Ontario when another complication arose, needing to return home on Dec 26. Many thanks from myself and family. You were awesome! Wishing all of you at Shea a very prosperous and Happy New Year! Dawn from Ontario More
DO NOT TAKE YOUR VEHICLE TO SHAE CHEVROLET/ BUICK.3 DO NOT TAKE YOUR VEHICLE TO SHAE CHEVROLET/ BUICK. 3 hours to diagnose a bad auxiliary battery. The did offer a loaner as the part was not in stock DO NOT TAKE YOUR VEHICLE TO SHAE CHEVROLET/ BUICK. 3 hours to diagnose a bad auxiliary battery. The did offer a loaner as the part was not in stock. My impala had a flat tire when i picked it up. 1 hour to determine that they couldn't find the leak. Had to change a tire at 12:30a in 20 degree weather. Took the car back to get the tire fixed. Was told that the tire couldn't be fixed. Service manager offered me a discount on a new tire to rectify them puncturing my tire (Jesse Lopez, the so-called service manager actually got in my face and chest bumped me when i called him out on the scam ... then threatened to cal the police on me). Took the tire to a local tire shop. They repaired the tire without a hitch. More
Trevor is an amazing salesman my family has bought 3 vehicles from him. And I would reccomend him to anyone wanting to buy a car vehicles from him. And I would reccomend him to anyone wanting to buy a car More
A true family experience I bought a vehicle at Shea Automotive and I must say that they gave me the feeling that they cared about my experience more than my money. They gave m I bought a vehicle at Shea Automotive and I must say that they gave me the feeling that they cared about my experience more than my money. They gave me a fair price and made sure that I was making the best decision for myself. My salesmen, Ben, and the sales manager, Dave Wenzel, were very good about helping me get to and stay in my payment range. They were very helpful and I hope to only deal with them in the future More
OUTSTANDING SERVICE! I HAVE TAKEN MY CAR TO SEVERAL DEALERSHIPS WITH NO RESOLVE. I TOOK IT IN TO SHEA AND WAS MET BY HOWARD. HE WAS FRIENDLY AND KNOWLEDGABLE. HE TOOK HIS I HAVE TAKEN MY CAR TO SEVERAL DEALERSHIPS WITH NO RESOLVE. I TOOK IT IN TO SHEA AND WAS MET BY HOWARD. HE WAS FRIENDLY AND KNOWLEDGABLE. HE TOOK HIS TIME EXPLAINING EVERYTHING TO ME AND MY CAR RECEIVED THE NEEDED REPAIRS! HOWARD KNOWS HIS STUFF! More
Misquoted and charged $75 more than was told. They gave us a quote the day prior on changing a fuel filter and then charged us $75 more to change it, took over an hour, and didn’t really know what They gave us a quote the day prior on changing a fuel filter and then charged us $75 more to change it, took over an hour, and didn’t really know what they were doing. For a simple oil change they are fine and nice enough, but for any real work we would not recommend. More
Horrible I purchased the tire protection on my vehicle. I went in because I hit a pot hole, what do you know? It's not covered. Why do I pay $2000 for this pro I purchased the tire protection on my vehicle. I went in because I hit a pot hole, what do you know? It's not covered. Why do I pay $2000 for this protection? Is it a scam? I pray not because I will blast this all over social media. Quit being cheap and cover it. More
Great Experience Had a great experience buying my new car. Could not believe the lease payment we got on our new Buick Enclave, so happy will go back when my lease is Had a great experience buying my new car. Could not believe the lease payment we got on our new Buick Enclave, so happy will go back when my lease is up. More
Great Service for my GMC Terrain The service team at Patsy Lou is awesome. Any time I need work done on my vehicle, they are fair and efficient. The pricing and work is explained t The service team at Patsy Lou is awesome. Any time I need work done on my vehicle, they are fair and efficient. The pricing and work is explained to me in detail, and the quality is great. Thank you! More