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Shea Buick GMC
Flint, MI
102 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 102 reviews
November 14, 2019
DO NOT TAKE YOUR VEHICLE TO SHAE CHEVROLET/ BUICK.3 DO NOT TAKE YOUR VEHICLE TO SHAE CHEVROLET/ BUICK. 3 hours to diagnose a bad auxiliary battery. The did offer a loaner as the part was not in stock DO NOT TAKE YOUR VEHICLE TO SHAE CHEVROLET/ BUICK. 3 hours to diagnose a bad auxiliary battery. The did offer a loaner as the part was not in stock. My impala had a flat tire when i picked it up. 1 hour to determine that they couldn't find the leak. Had to change a tire at 12:30a in 20 degree weather. Took the car back to get the tire fixed. Was told that the tire couldn't be fixed. Service manager offered me a discount on a new tire to rectify them puncturing my tire (Jesse Lopez, the so-called service manager actually got in my face and chest bumped me when i called him out on the scam ... then threatened to cal the police on me). Took the tire to a local tire shop. They repaired the tire without a hitch. More
by 123
Employees Worked With
Laron Blair, Jesse Lopez
November 03, 2019
Trevor is an amazing salesman my family has bought 3 vehicles from him. And I would reccomend him to anyone wanting to buy a car vehicles from him. And I would reccomend him to anyone wanting to buy a car More
by BethJeff2000
Employees Worked With
Laron Blair, McKenzie Miller, Trevor Legere, Adam Martin
September 28, 2019
A true family experience I bought a vehicle at Shea Automotive and I must say that they gave me the feeling that they cared about my experience more than my money. They gave m I bought a vehicle at Shea Automotive and I must say that they gave me the feeling that they cared about my experience more than my money. They gave me a fair price and made sure that I was making the best decision for myself. My salesmen, Ben, and the sales manager, Dave Wenzel, were very good about helping me get to and stay in my payment range. They were very helpful and I hope to only deal with them in the future More
by Ben
Employees Worked With
Dave Wenzel, Mike Mosser, Ben Joyce, Sam Roberts
July 17, 2019
OUTSTANDING SERVICE! I HAVE TAKEN MY CAR TO SEVERAL DEALERSHIPS WITH NO RESOLVE. I TOOK IT IN TO SHEA AND WAS MET BY HOWARD. HE WAS FRIENDLY AND KNOWLEDGABLE. HE TOOK HIS I HAVE TAKEN MY CAR TO SEVERAL DEALERSHIPS WITH NO RESOLVE. I TOOK IT IN TO SHEA AND WAS MET BY HOWARD. HE WAS FRIENDLY AND KNOWLEDGABLE. HE TOOK HIS TIME EXPLAINING EVERYTHING TO ME AND MY CAR RECEIVED THE NEEDED REPAIRS! HOWARD KNOWS HIS STUFF! More
by kvirgo
Employees Worked With
Howard Shelton
December 21, 2018
Misquoted and charged $75 more than was told. They gave us a quote the day prior on changing a fuel filter and then charged us $75 more to change it, took over an hour, and didn’t really know what They gave us a quote the day prior on changing a fuel filter and then charged us $75 more to change it, took over an hour, and didn’t really know what they were doing. For a simple oil change they are fine and nice enough, but for any real work we would not recommend. More
by Fordoilchange
Employees Worked With
Dylan Olson
October 03, 2018
Horrible I purchased the tire protection on my vehicle. I went in because I hit a pot hole, what do you know? It's not covered. Why do I pay $2000 for this pro I purchased the tire protection on my vehicle. I went in because I hit a pot hole, what do you know? It's not covered. Why do I pay $2000 for this protection? Is it a scam? I pray not because I will blast this all over social media. Quit being cheap and cover it. More
by Lgrundy23
Employees Worked With
Joey Tupper
May 04, 2018
Great Experience Had a great experience buying my new car. Could not believe the lease payment we got on our new Buick Enclave, so happy will go back when my lease is Had a great experience buying my new car. Could not believe the lease payment we got on our new Buick Enclave, so happy will go back when my lease is up. More
by WendyD
Employees Worked With
Leroy Woodyard, Malarie Weiler
May 04, 2018
Great Service for my GMC Terrain The service team at Patsy Lou is awesome. Any time I need work done on my vehicle, they are fair and efficient. The pricing and work is explained t The service team at Patsy Lou is awesome. Any time I need work done on my vehicle, they are fair and efficient. The pricing and work is explained to me in detail, and the quality is great. Thank you! More
by NicoleGD
Employees Worked With
Laron Blair, Howard Shelton, Sam Roberts, Andy Olah
February 16, 2018
Absolutely stellar conduct at Patsy Lou's , far superior to other car dealers. Having driven an hour to test a pre-owned Buick, it was surprising to learn how authentic and supportive the sal , far superior to other car dealers. Having driven an hour to test a pre-owned Buick, it was surprising to learn how authentic and supportive the salesperson was (Larry Seay). Prior experiences elsewhere had brought bad impressions of car sales in general, so discovering how the entire process at Patsy Lou's was pressure free and resulted in an excellent value meant they will be my "go to" dealer. Even the finance person (Big Al) did not try and sell any of those "extra warranties" but I did learn they are available if requested. Amazing... every other dealer has pushed hard on those. My thanks to Patsy Lou and her management team for creating such a positive environment. It is well worth the time investment to go and visit Larry Seay if a vehicle purchase is being considered. More
by Dean M
Employees Worked With
Larry Seay, Al Consiglio
July 27, 2017
editing my initial review So here I am sadly a little over 3 months in to my daughter purchasing a vehicle from Patsy Lou and she is now faced with having to put a transmission So here I am sadly a little over 3 months in to my daughter purchasing a vehicle from Patsy Lou and she is now faced with having to put a transmission in her Jeep commander that Tommy Leedle put her in. We reached out to both Tommy and Kylie and was pretty much told "nothing we can do". I contacted the used car manager Wayne and I'm still waiting on a call back now 2 weeks later since the initial contact. I then asked for his bosses number Mr. Masterson. I called and left a detailed message of our issue and no call back. It's sad that my daughter is a little over 3 months in to a car paying a car note and full coverage insurance and now having to replace a transmission and no one at Patsy Lou wants to help. I'm angry about this and I just keep thinking about all the things Tommy said to us about us being happier for going there instead of a B lot "take his word for it". As you can see my initial review says we felt like they treated us like family. Well I guess this is how they take advantage of family. They stuck my daughter in a lemon and now it's you are pretty much on your own. No return calls no help only 3 months in to a vehicle purchased from them. It's really really sad. We had an awesome experience. Tommy and Kylie worked their magic and really treated us like family. They got me in something that I could afford and mapped out a plan for me to get my bad credit back on track. More
by Deena S
Employees Worked With
Tommy Leedle and Kylie Korastinsky
