Shea Buick GMC

Had an 10am appointment to view and test drive a used vehicle. Drove from Pontiac only to find out the vehicle was sold the previous day. Would of been nice to know this before driving all the way. St vehicle. Drove from Pontiac only to find out the vehicle was sold the previous day. Would of been nice to know this before driving all the way. Stephanie reason for not being notified was :Unfortunately it takes about 24 hours for our system to update on our end to see that a vehicle was sold. It showed on my end this morning it was still available!". What ever happened to physically checking the inventory and not relying on a computer system. They have golf carts there to drive the lot. More

Dina and Andrea were friendly, informed, and a delight to do business with. Just Sheaing!!!! do business with. Just Sheaing!!!! More

Very prompt service. Service associate was very knowledgeable, cordial, and kept me informed of the process. Service associate was very knowledgeable, cordial, and kept me informed of the process. More

Dina authentically made financing my new vehicle one of the best experiences that I have had. I would definitely recommend her to anyone shopping for a new car. It is my plan to recommend others to her bec the best experiences that I have had. I would definitely recommend her to anyone shopping for a new car. It is my plan to recommend others to her because of my experience!!! Keep up the great work Dina!! More

Very clean with warm and welcoming staff. They also had good snack to snack on while you wait. They also had good snack to snack on while you wait. More

Keith Farris was An OUTSTANDING sales and representative person. When I say OUTSTANDING that’s exactly what I mean, he was very patient, friendly, outgoing and the list just goes on. If I could give him 20 person. When I say OUTSTANDING that’s exactly what I mean, he was very patient, friendly, outgoing and the list just goes on. If I could give him 20 stars I would long story short!!!!! More

Wrote email with multiple questions and despite multiple responses back and forth via email, they would not answer any questions. The person knew nothing about the vehicle in question. At one point I call responses back and forth via email, they would not answer any questions. The person knew nothing about the vehicle in question. At one point I called to get information regarding the vehicle and they still couldn't tell me anything or get me anyone who could. Very poor communication and staff just flat out refused to even look at the vehicle to answer simple questions. More

I had a great experience with this dealership. My car was towed to them after hitting a deer and they were very communicative with me regarding a timeline and were also very welcoming for me to ca My car was towed to them after hitting a deer and they were very communicative with me regarding a timeline and were also very welcoming for me to call to check in. They met the timeline estimate, and I believe had my car ready prior to the original estimation. More

I took my car there for a recall and the serviceman did not put my car back together the way he found it. There were parts of my car parts sticking out from under the hood. Long story short, I had to spend not put my car back together the way he found it. There were parts of my car parts sticking out from under the hood. Long story short, I had to spend money to get the car repaired back to it's original state. Not pleased all all with the service on that day, now still waiting on the parts to come in to get it repaired the way it was when i took it in. More