Shea Buick GMC

The dealership always goes above and beyond when it comes to the care of mine and my family's vehicles! I can trust that there are great skilled mechanics, knowledgeable advisors and wonderful cashiers to ma to the care of mine and my family's vehicles! I can trust that there are great skilled mechanics, knowledgeable advisors and wonderful cashiers to make things run smooth! My car was running slow on my oil change, but the managers made sure my car was well taken care of and got out in a timely manner! Thank you Shea! More

The process was extremely quick and informative. The salesmen offered other options at better prices and recommended safety features. The salesmen offered other options at better prices and recommended safety features. More

Ray Denam and everyone at Shea Buick GMC used cars made the purchasing of a used car very pleasurable. They were very professional and willing to help us every step of the way. Will not hesitate to send ot the purchasing of a used car very pleasurable. They were very professional and willing to help us every step of the way. Will not hesitate to send others looking for a vehicle change to Shea More

Everyone was professional & friendly. It only took 35 minutes for an oil change & tire rotation. The waiting room was very comfortable & we appreciate the donuts & water. It only took 35 minutes for an oil change & tire rotation. The waiting room was very comfortable & we appreciate the donuts & water. More

I had 9am appointment at the Buick GMC service center today. The service I received today is totally unacceptable. I brought my truck in because my back driver side tire was leaking air. I knew a nail wa today. The service I received today is totally unacceptable. I brought my truck in because my back driver side tire was leaking air. I knew a nail was in tire. Fast forward; tire was not repairable and I needed a new tire. So the service representative; Adam told me they had a tire in the back and would be putting new tire on. I literally sat; waiting close to 2 hours for them to put brand new tire on truck. Representative came back and tells me the tire they brought over was not the right tire to my truck and he will have to order tire, that will be in next Tuesday. They took my tire off and had me wait almost 2 hours just to tell me they actually don’t have correct tire. This is xx. Shouldn’t they have made sure they had correct tire before telling me had tire and making me sit and wait? So I literally made a dry run that cost me a $50 bill at my doctor’s office because I was late. Shea, y’all gotta do better. I have bought 3 vehicles from y’all; plus prior services there, and never had any issues. I’m so disappointed in y’all today. Fast forward to later that day; the supervisor; Jesse Lopez reached out to me after leaving him a voicemail about what occurred . Jesse told me he would look into matter and find out what happened. He called me back after speaking with service department and Adam. Jesse was very apologetic about what occurred and made situation right. Adam was very apologetic as well. Adam was very nice to me, and I know he is not at fault for what occurred as he don’t work in the service center. Thanks Shea for being very professional and quick to address my concerns. Like I said; I’ve bought 3 vehicles from dealership and I will continue to do business with you guys. Thanks for being all about customer service, and not the dollar. You guys rock. More

Michael Banks and his Crew made buying a new GMC truck easy. Thanks for the deal. easy. Thanks for the deal. More

Great service! Will recommend to friends and family. Thank you for all you do for me ! Will recommend to friends and family. Thank you for all you do for me ! More

Nate Brown and the Shea staff made purchasing my truck a great and comfortable experience! Thanks again! great and comfortable experience! Thanks again! More

Clean & welcoming environment. It was interesting to note that they have no female sales associates. It was interesting to note that they have no female sales associates. More

Prompt courteous service from the time I arrived for my appointment for an oil change & tire rotation. Also ask that tech check for an antifreeze line leak as I had a small amt fluid drip on garage floor appointment for an oil change & tire rotation. Also ask that tech check for an antifreeze line leak as I had a small amt fluid drip on garage floor lately. All work done to my satisfaction including replacing & tightening a hose clamp which took care of my fluid leak. More