Shaver Preferred Motors
Merrillville, IN
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 7:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 7:00 PM
Saturday Closed
Sunday Closed
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Showing 37 reviews
Great Service These guys here are great.Terrence was so helpful. He answered every question I had and gave me some great advice. I was very comfortable there and I These guys here are great.Terrence was so helpful. He answered every question I had and gave me some great advice. I was very comfortable there and I drove off with my dream car. I've already recommended these guys to my friends and family. More
Professional Service Totally Kurt did it again! Straight talk. Professional service and demeanor. Trustworthy, man of integrity. This is my third vehicle purchase with Kurt handli Kurt did it again! Straight talk. Professional service and demeanor. Trustworthy, man of integrity. This is my third vehicle purchase with Kurt handling the transactions. Honest, truthful, forthcoming about the vehicle's condition, mileage, use, etc. You can trust him - I do! More
GREAT DEALS, NO HAGGLES The salesmen there are exceptional! They don't pressure you, and they are genuinely concerned about what YOU want and will do everything in their powe The salesmen there are exceptional! They don't pressure you, and they are genuinely concerned about what YOU want and will do everything in their power to get you there financially. I would work with them again in a heart beat! More
car buying I went car shopping and was very tentative about past experiences with car dealerships. I want to applaud salesman Terrence Latham. Let me remind you I went car shopping and was very tentative about past experiences with car dealerships. I want to applaud salesman Terrence Latham. Let me remind you that he has to answer to his boss, and deal with the finance department while trying to also serve the customer. That is no easy task when you add the fact that i have poor credit. That is when i saw Terrence at his best. I was embarrassed and wanted to walk out. He became my brother and family at that very moment. Even though he works for the dealership, he was working for and with me. I did not feel alone nor embarrassed anymore. It was Terrence and Jeremy against the world and together we will get you a car. The options of cars he gave me were brand new looking used cars. I couldn't believe it. Finally, I had someone fighting for me and not against me. Terrence understood that i had bad credit, but was not a bad guy. Terrence made me understand that he would not work for a company who did not value each and every customer, regardless of ones credit. I left and got my wife and son and Terrence was still relentlessly working on my deal. I then met the boss and the finance manager. What great people they are. They said hi and shook my hand even before a deal was done. I could have left and went elsewhere or not came back the same day. It did not matter. I realized they were going to do their best to help me, just as Terrence said they would. I felt important and valuable. I felt like family. to let you understand the dedication of Terrence, I changed my mind on five different cars. All Terrence repeated to me is I will get this done so let me start working on this car. He stated , "if you change your mind again or see something else you like just let me know". He got the deal done and I drove home the same day. In a few years or so, I will go back to Shaver Preferred Motors and get another car. I will definitely tell all my friends and family about the number one customer service and customer friendly dealership hands down, Shaver Preferred Motors. Thanks again to my friend Mr. Terrence Latham. Jeremy E More
Great experience!! Great experience, they worked with me very well in making sure I was comfortable with my vehicle and my financing was just right. Very happy with my p Great experience, they worked with me very well in making sure I was comfortable with my vehicle and my financing was just right. Very happy with my purchase! More
A True No Hassle Car Dealership I called and spoke to a sales associate prior to coming and got the usual oh yeah come on in and we'll see. Now I've been to a few dealerships so I ha I called and spoke to a sales associate prior to coming and got the usual oh yeah come on in and we'll see. Now I've been to a few dealerships so I had my guard up. But Terrance took really good care of me. Asked me what kind of car I would like and what kind of payment. Needless to say I got both. A beautiful Hyundai thats still under warranty and a $309 a month payment (my prior vehicle was $489month). We also got the deal done and i was on the road in under 2hrs. Highly recommended to anyone needing a quality vehicle. More
Very grateful Shaver crew worked with us to get a reliable car for son since he moved to Aurora Illinois.. He had last vehicle for 6 years so due.. Thank you Shaver crew worked with us to get a reliable car for son since he moved to Aurora Illinois.. He had last vehicle for 6 years so due.. Thank you More
Great service Shaver is a great place to do business at. They are patient and understanding. Rick was really professional and Jim has a great personality and made m Shaver is a great place to do business at. They are patient and understanding. Rick was really professional and Jim has a great personality and made me feel like a valuable customer. More
Painless I purchased my new vehicle a week ago. I'm very pleased with my decision to purchase a vehicle from SPM. Felicia made the entire process painless and I purchased my new vehicle a week ago. I'm very pleased with my decision to purchase a vehicle from SPM. Felicia made the entire process painless and smooth. I was a bit apprehensive going into this especially since I thought I didn't get approval. So relieved I didn't waste my time or money! Beep, Beep thanks for my Jeep! More
Would go back This was our first visit to Shaver Preferred Motors in February 2017. We were planning on just checking price of a truck that caught our eye. The o This was our first visit to Shaver Preferred Motors in February 2017. We were planning on just checking price of a truck that caught our eye. The office (Nick) was so friendly, helpful and easy to deal with that we bought the truck that night. The entire paperwork process went quick and smooth. We never felt any pressure to buy. I had to return the following week with some papers and the staff was still friendly and willing to answer all my new questions. Our 2010 Ford truck seems to be in great shape and my husband loves it More