Shaver Preferred Motors
Merrillville, IN
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 9:00 AM - 6:00 PM
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Showing 32 reviews
Great experience! Friendly and helpful staff! Best salesman I've worked with! Great selection of vehicles! They make the car buying experience fast and easy! I would definitely recommend this dealersh salesman I've worked with! Great selection of vehicles! They make the car buying experience fast and easy! I would definitely recommend this dealership! More
Worst experience ever I purchased a vehicle with them about 5 months ago and the whole time I've had problems with it. The salesman Terrence was of no help what so ever. I I purchased a vehicle with them about 5 months ago and the whole time I've had problems with it. The salesman Terrence was of no help what so ever. I got warranty and a service contract took it to their service shop more than 4 times and still my car has the same problem they said they fixed It but nope!!!! What did I pay them for?? The last time I took it to them again they said it was fixed but it still has the same problem so i call them and I get no answer. I leave voicemails and no call backs. This is the worst dealership to do business with. Honestly they should be shut down. I will be reporting them to the better business bureau and I will be looking into getting a lawyer. Not only has my car given me problems since the beginning but I was way over charged on the vehicle. Never again will I go back to this place and I definitely will be telling everyone about this horrible experience that no one should have to go through. More
Very helpful I would definitely do business with them again. They worked hard to make the deal. Kurt will definitely find a vehicle that suits you. Even when you'r I would definitely do business with them again. They worked hard to make the deal. Kurt will definitely find a vehicle that suits you. Even when you're short on patience, they work hard to make you at ease. More
Awesome I'm very satisfied with my new car and happy to be a customer at Shaver Prefered motors. I'm glad I choosed this place to make a deal. I'm very satisfied with my new car and happy to be a customer at Shaver Prefered motors. I'm glad I choosed this place to make a deal. More
Great Service These guys here are great.Terrence was so helpful. He answered every question I had and gave me some great advice. I was very comfortable there and I These guys here are great.Terrence was so helpful. He answered every question I had and gave me some great advice. I was very comfortable there and I drove off with my dream car. I've already recommended these guys to my friends and family. More
Professional Service Totally Kurt did it again! Straight talk. Professional service and demeanor. Trustworthy, man of integrity. This is my third vehicle purchase with Kurt handli Kurt did it again! Straight talk. Professional service and demeanor. Trustworthy, man of integrity. This is my third vehicle purchase with Kurt handling the transactions. Honest, truthful, forthcoming about the vehicle's condition, mileage, use, etc. You can trust him - I do! More
GREAT DEALS, NO HAGGLES The salesmen there are exceptional! They don't pressure you, and they are genuinely concerned about what YOU want and will do everything in their powe The salesmen there are exceptional! They don't pressure you, and they are genuinely concerned about what YOU want and will do everything in their power to get you there financially. I would work with them again in a heart beat! More
car buying I went car shopping and was very tentative about past experiences with car dealerships. I want to applaud salesman Terrence Latham. Let me remind you I went car shopping and was very tentative about past experiences with car dealerships. I want to applaud salesman Terrence Latham. Let me remind you that he has to answer to his boss, and deal with the finance department while trying to also serve the customer. That is no easy task when you add the fact that i have poor credit. That is when i saw Terrence at his best. I was embarrassed and wanted to walk out. He became my brother and family at that very moment. Even though he works for the dealership, he was working for and with me. I did not feel alone nor embarrassed anymore. It was Terrence and Jeremy against the world and together we will get you a car. The options of cars he gave me were brand new looking used cars. I couldn't believe it. Finally, I had someone fighting for me and not against me. Terrence understood that i had bad credit, but was not a bad guy. Terrence made me understand that he would not work for a company who did not value each and every customer, regardless of ones credit. I left and got my wife and son and Terrence was still relentlessly working on my deal. I then met the boss and the finance manager. What great people they are. They said hi and shook my hand even before a deal was done. I could have left and went elsewhere or not came back the same day. It did not matter. I realized they were going to do their best to help me, just as Terrence said they would. I felt important and valuable. I felt like family. to let you understand the dedication of Terrence, I changed my mind on five different cars. All Terrence repeated to me is I will get this done so let me start working on this car. He stated , "if you change your mind again or see something else you like just let me know". He got the deal done and I drove home the same day. In a few years or so, I will go back to Shaver Preferred Motors and get another car. I will definitely tell all my friends and family about the number one customer service and customer friendly dealership hands down, Shaver Preferred Motors. Thanks again to my friend Mr. Terrence Latham. Jeremy E More
Great experience!! Great experience, they worked with me very well in making sure I was comfortable with my vehicle and my financing was just right. Very happy with my p Great experience, they worked with me very well in making sure I was comfortable with my vehicle and my financing was just right. Very happy with my purchase! More