
Shaver Chrysler Dodge Jeep Ram Truck
Thousand Oaks, CA

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I really had a great experience with Darrel. He was friendly and emitted a no pressure atmosphere. He was extremely infomative on every aspect of the vehicle I purchased. Having two children and a limi friendly and emitted a no pressure atmosphere. He was extremely infomative on every aspect of the vehicle I purchased. Having two children and a limited budget, he went out of his way to get me the lowest monthly rate possible. He made our need for a minivan reality. Thanks so much Darrel! You have a customer for life. More
This dealership was friendly, professional and courteous. We sold an older vehicle to them and will also be buying a new car from them in the future because of their excellent service attitudes. We also ha We sold an older vehicle to them and will also be buying a new car from them in the future because of their excellent service attitudes. We also had occasion to use the service department which was also exemplary. Tim was punctual and reliable. We will be back, Sincerely the Lorenzen family More
Tim gave me a great deal on my new Jeep and Jason was very friendly and professional. They made a great team. I have already recommended them to family and friends! very friendly and professional. They made a great team. I have already recommended them to family and friends! More
The process was very fast and easy. Brenton was very friendly and made the process painless. The overall staff was nice and the facility was clean and accomodating. I will recommend it in the future. friendly and made the process painless. The overall staff was nice and the facility was clean and accomodating. I will recommend it in the future. More
We bought a used jeep from shaver jeep that was still under warrenty. About a month later it wouldn't start. We had it towed to shaver and it took them 4 days to even look at the car, no rental car was under warrenty. About a month later it wouldn't start. We had it towed to shaver and it took them 4 days to even look at the car, no rental car was offered during this period, they finnaly decided it was a problem with the starter and "fixed it.". A few weekes later it wouldn't start again. We took it back and were asked to pay our 150 dollar decutiable again for the same problem they couldn't fix/find the first time. They refused to budge on this fact even though the car had just been in for the same problem. This time they decided it was the battery and replaced it. This was the very suggestion that my husband had made the first time we brought it in that was ignored. Fast forward a few months and the car just turned off while I was driving it twice! I was only on residential streets both times, but had I been in the fast lane going 65 with traffic behind me I could have been in a very serious accident. When we contacted Shaver about this problem and explained our past issues they bassicly told us to suck a lemon. It would be the 150 deductible again, even though their obviously subpar work had failed to fix the real problem twice. I will never go Shaver Jeep again! It's not just their lack of customer service(which is glaring), but their shotty work could have gotten me killed. I recommend Dependable Dodge in Canoga Park. More
The customer service provided by Tim Ott was outstanding!! He knew the Jeep models very well. The dealership had the best inventory of all of the dealers in the Los Angeles area. Tim was very outstanding!! He knew the Jeep models very well. The dealership had the best inventory of all of the dealers in the Los Angeles area. Tim was very patient with us and walked us through all of our options. He was also very fair with us when we were ready to purchase our new Overland!! It was a great experience. Ira was also very friendly and made the whole document signing and payment processing very easy. It so much easier to deal with such friendly and customer service oriented people! I would highly recommend this dealer to anyone else interested in Jeeps. More
Was selling my used vehicle to the dealership through the Autotrader.com program. Brenton made the process very easy and quick. He was very informative about the process and was very helpful the whole time Autotrader.com program. Brenton made the process very easy and quick. He was very informative about the process and was very helpful the whole time. I would definitely do business with this dealership again. More
Went in there to sell my Jeep, Brenton was very helpful and made the whole process easy. Did not get as much money as I was hoping for, but Brenton did his best to get me as much money as possible. The who and made the whole process easy. Did not get as much money as I was hoping for, but Brenton did his best to get me as much money as possible. The whole process was relatively quick and I would definitely recomend this dealer as well as Brenton for any purchases, or if I wanted to sell my car. More
overall, our experience was very good and the salesmen that assisted us were helpful and friendly. We appreciated their patience because we weren't quite sure what vehicle we were going to purchase. Tha that assisted us were helpful and friendly. We appreciated their patience because we weren't quite sure what vehicle we were going to purchase. Thank you More