Shaver Chrysler Dodge Jeep Ram Truck
Thousand Oaks, CA
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My husband made an appointment for us to go see a car as we have been looking around since my car got totalled about six weeks ago. I felt like I was not ready to replace my car yet, but between my husband we have been looking around since my car got totalled about six weeks ago. I felt like I was not ready to replace my car yet, but between my husband and Tim, I was convinced that it was a good idea to get a car (and the car we wanted was awesome), and Ira helped us out with the financing so it was a better experience than I expected. Tim and Ira are very friendly and efficient and I'm glad we got to see them about the purchase of our car. More
I first visited Shaver Chrysler Dodge Jeep Ram unsure whether I wanted to buy a new or used Jeep Wrangler Unlimited. Tim Ott, Internet Sales Manager, took his time showing me their vast inventory of Jee whether I wanted to buy a new or used Jeep Wrangler Unlimited. Tim Ott, Internet Sales Manager, took his time showing me their vast inventory of Jeep Wrangler Unlimited models in stock--both new and used--and I test drove three examples. After discussing the alternatives, my wife and I decided to go the used route and we came back the following day. Tim was able to place me in the car we wanted at an incredible price--beating the hundreds of deals I saw on Autotrader.com which I had been reviewing for weeks. Once we decided on our purchase, Finance Manager Lorenzo Loken crunched the numbers for us and made it possible for us to get a Five-Star bumper-to-bumper warranty for 48 months/48,000 miles which was barely over our agreed upon price. Lorenzo went the extra mile and was able to drastically lower our annual percentage rate to make this work within our budget, as he did not want us leaving without a great warranty since the vehicle has 76,000 miles on the odometer. The extra time that both Tim and Lorenzo exhibited in this purchase was extraordinary and I highly recommend anyone to visit this dealership and work with these gentlemen. I left with a great car and incredible peace of mind. Brian C. More
Andrew Wallop did an outstanding job finding the right Jeep for us at the right price. He went out of his way to make the experience enjoyable for us. We will return. Jeep for us at the right price. He went out of his way to make the experience enjoyable for us. We will return. More
I accompanied my sister on her car buying experience. I was greatly impressed with this dealership. There was no haggle or hassle. When it was completed my sister got the exact car she wanted. The salesman was greatly impressed with this dealership. There was no haggle or hassle. When it was completed my sister got the exact car she wanted. The salesman, Tim Ott, even drove out of his way to the L.A. area to bring back the car my sister wanted. I am sure I will be purchasing from this dealership when I am ready for my next vehicle. More
Andrew and his management team did a great job to offer me the car that i was looking for within the budget. I was never pressured and i felt comfortable making the deal. Highly recommend Andrew and thi me the car that i was looking for within the budget. I was never pressured and i felt comfortable making the deal. Highly recommend Andrew and this dealership to others. More
I have never had such a great dealer experience! Thomas got me into the car of my dreams, at a great price with no difficulties at all. I was out the door in my new car within 2 hours. Amazing. No stress, got me into the car of my dreams, at a great price with no difficulties at all. I was out the door in my new car within 2 hours. Amazing. No stress, no pressure, and I got a better deal than I could have imagined. Octavio Yanez really blew me away though. He helped me through a very difficult sale of my older car. Not only did he make the sale happen, it was for a great cash value and he reassured me and kept me in the loop every step of the way. he truly went above and beyond with his work! Shaver is THE place to go for a new or used vehicle and they will get you top dollar for your trade in, or just selling a car. I cannot recommend them enough! More
My experience is helping my son sell his car to this dealership. Tim Ott (Internet Sales Manager) dealt with my son via email, phone and in person over a period of about a week negotiating a deal. My so dealership. Tim Ott (Internet Sales Manager) dealt with my son via email, phone and in person over a period of about a week negotiating a deal. My son was also trying to sell his car to private parties at the same time. Ultimately, he and Tim reached an agreed price that was reasonable and I went with my son to the dealership for the actual transaction. Tim was very professional, straightforward and personable throughout. There was some unexpected delay during the final transaction, but this was really just unfortunate timing with something else going on at the dealership at the same time. Tim came through with everything he had negotiated with my son before and had the final check available when he said he would. I would deal with Tim and this dealership again in the future. More
I had a positive experience at Shaver. I was looking to trade in my Civic for a Miata. I was offered $1,000 less than the original quote, however, because I was told the color would not sell very well (the trade in my Civic for a Miata. I was offered $1,000 less than the original quote, however, because I was told the color would not sell very well (there was no option for gold exterior on the online system) and it had yellowish headlamps. But after I drove the Miata and liked it, I accepted their offer. The main thing that sold me on the Miata was it's handling and feel. Tim was adequately knowledgeable about the car's features. I walked out with a great car at a bargain price. The only thing I would suggest is to read the fine print very carefully without letting Ira rush you out the door paying for extra things, such as a $150.00 2-day cancellation contract (optional), and, in my case, a $600.00 surface protection insurance policy which they refused to take off. I had to contact the manager, since it does say "optional," who was understanding of the situation and attended to my concern in a timely manner. Other than that, I would recommend Shaver to anyone looking for quality products from a fair, reputable business, even first time buyers. More
Octavio was awesome. I did most of my resarch online with him. All I had to do is show up and drive. I couldn't decide between two models (one less expensive than the other). What I thought was so unique is him. All I had to do is show up and drive. I couldn't decide between two models (one less expensive than the other). What I thought was so unique is I originally picked the less expensive model and then I changed my mind (he didn't change my mind). His mantra was "I want to help you get the care YOU want". He's a nice, honest guy. It was an exceptional experinece and I love my new Jeep. More