Shaver Chrysler Dodge Jeep Ram Truck
Thousand Oaks, CA
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This was by far the best experience I have had buying a car. All three of them were very professional and very fun to work with. There was not a hint of pushy sales going on. It really didn't even feel car. All three of them were very professional and very fun to work with. There was not a hint of pushy sales going on. It really didn't even feel like we were in a car dealership. It was VERY refreshing. I contacted 4 other Jeep dealerships and they were by far the best. I ended leasing 2 jeeps from them. I would recommend them to anyone who wants to buy a Jeep, Dodge, or Chrysler. More
Andrew was great. I was a bit of a hardnose to start and he didn't give up on me. He ended up being very easy to deal with. My only complaint was that he was so busy because he was good to work with. The he didn't give up on me. He ended up being very easy to deal with. My only complaint was that he was so busy because he was good to work with. The financing was a breeze and I was out the door. Everyone on the internet team was good. I would recommend. More
We went in knowing exactly what we wanted and that's exactly what's in our garage right now-A beautiful 2012 Chrysler 300S with everything. Andrew Wallop was by far the best salesman we've ever dealt wi exactly what's in our garage right now-A beautiful 2012 Chrysler 300S with everything. Andrew Wallop was by far the best salesman we've ever dealt with. We felt like we were hanging out with a friend. He made the whole experience very comfortable and stress-free. Along with Jacyln Embry,who by the way gave us a great price,the two worked for 2 days to track down our exact car and finalize a dealer trade. When it came to finance,Ira Dauer was our guy. He's a true gentleman. Definitely from the "treat others as you would want to be treated" school of thought. Couldn't of been easier. If we had to do it all over again,we wouldn't change a thing. More
These guys were the most professional team I've ever dealt with. They also went out of their way to make sure we were getting the best deal possible. A very trustworthy team! dealt with. They also went out of their way to make sure we were getting the best deal possible. A very trustworthy team! More
My husband and I met with Tim today to inquire about purchasing a Challenger. I owned a Charger but had been thinking about the Challenger for several years. Tim was professional, knowledgeable about purchasing a Challenger. I owned a Charger but had been thinking about the Challenger for several years. Tim was professional, knowledgeable about the car's features and provided us with an excellent experience. By the way, the T.O. Shaver dealership was just as impressive. Thank you Tim! More
I contacted the dealer via the internet. Tim Ott happened to be the person to respond to my request for information. I asked several questions, detailed the type of Jeep Cherokee I was interested i happened to be the person to respond to my request for information. I asked several questions, detailed the type of Jeep Cherokee I was interested in buying. He asked me a few questions to clarify my request, and searched the inventory at Shaver, in addition to looking at the available vehicles at other dealers. A visit to the dealership was next. We drove around to see the available Jeeps, and I saw a dark gray one that looked like it would be fine. It was equipped exactly as I wanted. I decided to make the purchase. Tim spent lots of time with me, going over the numerous features on the vehicle. And answered many questions posed to him. He was very patient and understanding. Details of my trade in were worked out to my satisfaction. I saw Ira Dauer in the finance department to finalize the purchase. This went smoothly. Within a short time I happily drove home in my new Jeep. The buying experience was stress free, and pleasant and I would recommend the Shaver dealership to anyone looking for a vehicle that is available there. More
Had a great experience with this dealership and especially Trevor Eversley. He let us browse and there was no hard sell or pushiness. He was very knowledgable about the cars and answered all our qu especially Trevor Eversley. He let us browse and there was no hard sell or pushiness. He was very knowledgable about the cars and answered all our questions and questions we didn't know we needed to know. Will definitely go back for our next car. More
Bought a 2012 Challenger SRT8. The deal was fast and easy, easier than any other car purchase I have ever been involved with. I took my car back to the dealer to have the stripes replaced with a strip easy, easier than any other car purchase I have ever been involved with. I took my car back to the dealer to have the stripes replaced with a stripe kit I purchased as part of the vehicle purchase agreement. The guy they hired to installed stripes dented and scratched the entire top of the car. I was pretty mad at the condition of my car at which point John McCann, sales manager, stepped in to handle the problem. Even though I was mad and acting pretty unreasonable, John offered to do what ever it took to make the situation right so I was happy. John replaced the car with a new one with the exact same option and installed some after market parts at no charge to make the situation right. I greatly appreciate John McCann's professionalism even though, at first, I was being unreasonable. This is the first Dodge I have owned and I love the car. I would highly recommend Shaver Dodge to anyone who asks. Thank you John for rectifying an unfortunate situation. More
Excellent experience, second new jeep purchased from Trevor in past year, forth new Jeep purchased from this dealership. Trevor is very personable and knowledgeable. He is helpful and supportive of cu Trevor in past year, forth new Jeep purchased from this dealership. Trevor is very personable and knowledgeable. He is helpful and supportive of customer's needs and concerns. Would recommend Trevor and Shaver Jeep to everyone. More
Tim Ott - Internet Sales Manager was outstanding, he took the time to really work with us during the purchase. He also took the time to make sure we understood all of the features of our new Dodge Challenger the time to really work with us during the purchase. He also took the time to make sure we understood all of the features of our new Dodge Challenger STR8. Jacklyn Embry - Internet Sales Director was on the other hand, extremely rude, arrogant and insulting. In my opinion, she needs training in customer service. If it were not for Tim Ott, I would have went elsewhere. Marc St. Pierre - Assistant Service Manager has been outstanding. I have purchased several cars from Shaver and it's the service that keeps me coming back. Mark Skevington More