Sharpnack Ford Inc.

Sharpnack has been servicing all of our vehicles for years. In the past has always been a 5 star service Now they are a 1-star, have been trying to get some issues worked out on our F-350 king ranch. years. In the past has always been a 5 star service Now they are a 1-star, have been trying to get some issues worked out on our F-350 king ranch. Has been going on for almost a year. Have had this vehicle in for service multiple times and they send it back "repaired" we pay for the service but same issues are not addressed correctly. When service advisor is contacted about the incomplete service we get no response, no call back no emails! Spent over $ 3,000.00 on last service, they got the oil changed but that was it. Was told it would be another $ 3,000.00 to fix sqeeking leaf springs because they were worn and needed replaced. Finally took it to different dealer and they fixed the leaf spring issue for FREE! Getting ready to purchase a new heavy duty truck, not going to be from Sharpnack. More

Thanks to Isaish Hall for making us a happy new car owner today.Love it. today.Love it. More

Not enjoying looking to purchase a vehicle, Joe Freeman Sharpnack Ford Willard make buying very comfortable. No pressure right up front on all issues. Made purchasing a Ford Edge comfortable and enjoy Sharpnack Ford Willard make buying very comfortable. No pressure right up front on all issues. Made purchasing a Ford Edge comfortable and enjoyable. Would recommend Joe to those looking to purchase a vehicle. More

Richard Fabrizi (Service Advisor) and the Service Technician (I don't have his name but I think it was Tech A62) are my heroes! I had a breakdown on my 2012 Econoline Van that made it undriveable. B Technician (I don't have his name but I think it was Tech A62) are my heroes! I had a breakdown on my 2012 Econoline Van that made it undriveable. Because I get my service done at Sharpnack Ford, I get the DriveSure benefit which includes Premium Roadside Assistance. I was able to have my full-size van towed at no cost to me to Sharpnack Ford on Tuesday. By Wednesday morning (before 9 am) Richard called and told me my van was all done and ready for me to pick up! Thank you to everyone who played a part in getting me back on the road. God Bless You All! More

Thank you Sharpnack for my beautiful Mustang! Thank you to my salesman Joe Freeman. I Love it! Great place and friendly staff. Thank you to my salesman Joe Freeman. I Love it! Great place and friendly staff. More

I was extremely happy with the purchase experience. Salesman, Finance Department..... I was so impressed that I was convinced that I would always purchase cars from here. Until I needed service, Salesman, Finance Department..... I was so impressed that I was convinced that I would always purchase cars from here. Until I needed service, It always seems to be an issue: 1. Requested a loaner car, the day before appointment they notified me that they wouldn't have one for me. 2. Had an appointment today, husband took the day off work to bring the car in. Got a call 45 min before the appointment that the transmission guy called off sick. I understand people get sick -but now my husband wasted a vacation day and will have to take another one to have my car looked at. 3. Have been complaining about transmission issues for months and nothing is ever done Just very disappointing. More

I have never received better service at a Ford dealership in my life! Jessica and Cathy are unbelievably kind and efficient. I was 150 miles from home and they saved me when my ford broke down. Dan Eachus w in my life! Jessica and Cathy are unbelievably kind and efficient. I was 150 miles from home and they saved me when my ford broke down. Dan Eachus was just as kind. And omgosh what can I say about Dennis who actually fixed my car?? I/O you thank you so much for all your kindness. More

George was very helpful and true to his word. He made the process very easy and impressed our mechanic with his manners and politeness. I enjoyed working with him process very easy and impressed our mechanic with his manners and politeness. I enjoyed working with him More

If your looking for a vehicle look no further.If looking If your looking for a vehicle look no further. If looking for a salesman that’s not pushy and gets it done ASAP. LEONARD SPARKS !! Own a business in If your looking for a vehicle look no further. If looking for a salesman that’s not pushy and gets it done ASAP. LEONARD SPARKS !! Own a business in Tiffin and it’s sad local Ford Dealer doesn’t bother to follow up especially when I talked to them for a hr. This has happened twice there will be NO 3rd. Well worth the drive. Sincerely Bryan Wise More